KDTM804EBS1 KitchenAid Dishwasher - Instructions

I ordered the part from this website and easily replaced it.

Replaced door latch

Initial inspection of the issue and research suggested the door latch was malfunctioning / broken. I bought the part and expressed it home. The installation involved removing the door screws on the inside of the door, separating the front and back panels, unplugging the door latch, removing it from its niche and popping in the new one. Reverse the take apart and it was done. Very simple swap. Hardest part was juggling the two halves of the door and preventing the door for trying to close in the process as the bulk of the weight is in the outside half of the door.

The new part did not fix the issue. The door strike was the next part that could be broken / malfunctioning. I ordered that part as well and replaced it. In the process of replacing it I found that the original door strike had been installed upside down. I am guessing it was installed at just the right pitch, or maybe even bent at the manufacturing facility, so that it latched. No idea how it managed two years like that. I installed the new one correctly and the door latches perfectly. Both parts I removed from the unit I will retain if my new parts should fail in the future.

Upper tray removed and each rack adjuster removed and replaced one after the other. Only tool was screwdriver. Only knowledge was from the online videos. Only took 30 minutes or so. The repair could have been done more quickly if I wasn't fearful that the smaller plastic parts would break when pulled or pried away from the rack adjuster. The only mistake was not making sure the adjuster tabs were fully engaged in back and clicked in the front attachment.

This was tricky, not so much the difficulty of the repair so much as finding the right instructions. There weren’t any on your website. YouTube videos were all over the place in terms of specific set ups. Eventually I found the right one. This would have been very easy and would have taken less than 15 minutes if I had the right instructions from the start. Most of my time was taken with searching for instructions.

Shut off water and power,remove dishwasher, put dishwasher on its back, remove screws with Phillips screwdriver and reinstall

Attached new link, then stretched the spring with pliers and routed link over the pulley. Replaced both links.

Very easy. I removed the two screws on the base plate, then the two screws that attach the washer to the cabinet, and pulled the washer out of its slot. I installed the broken side and closely checked the other side and felt it didn't need repairing. I put it back together and the door works very well.

Thanks,
Ted K.

It was very easy.

Watch video and followed instructions. Very easy!

Recently bought a whirlpool dishwasher, the dishwasher was converted to a portable dishwasher and they did not use the cord application power cord so they machine was blowing our breaker, instructions were very simple and installation was easy!

I looked at the position of the remaining Tine Pivot, since there are four on this dishwasher upper rack, and positioned the replacement pivot and pressed it into place. It was a snap (excuse the pun!). NOTE: My dishwasher's Model Number was not in the list provided herein. I had to search a couple of models to find the Upper Rack that looked like ours and to find the Tine Pivot replacement part that looked like ours.That process took longer than the "repair".

1) Pull out dishwasher from under counter. 2) Disconnect spring located at the bottom on each side of dishwasher. 3) Using socket remove pulley wheels from each side at bottom. 4) Install new pulleys on each side. 5) Wind pulley cord around both wheels and attach to one end of the spring on each side. 6) Using pliers extend other spring end to lower frame of dishwasher on each side. 7) Open and close dishwasher door to test. 8) Replacement complete

My wife hired a local repairman when the right side spring cable broke (I was out of town). He took two hours to fix it (and two appointments). The door would then pop open when running. He came back and replaced the latch. Problems persisted. I then ordered new hinges and replaced both in half hour or so. Would recommend doing all of these repairs yourself. None of these repairs are that hard and definitely not worth paying hundreds to do it. Trickiest part is pulling the dishwasher out from the counter without impacting the electrical or water connections. Disconnecting the power is important on all repairs. When you take the screws out of the door to get to the hinges, make sure you have a helper just to hold the door up while removing the last few screws. The left side hinge was really bent (when the right side spring cable broke) - caused the door to be out of square and thus would not effectively close. This was obvious after a 5 minute search on this this and other repair sites. Process that I used: 1. remove screws from both sides holding dishwasher into counter (may have screws into countertop as well). 2. turn off power, 3. pull out dishwasher far enough to see hinges and springs (careful of connections), 4. remove front door screws, 5. take off front panel, 6. remove spring cables (pull cable taut and remove "hook" from hinge)., 7. unscrew two screws holding hinge to door, 8. bend metal fingers around hinge pin to be able to remove hinge., 9. attach hinge in opposite path. 10. repeat on other side (if necessary), 11. reconnect things in opposite order...test door prior to reattaching door panel. Make sure you level the unit with the adjustable feet. Make sure screws in sides of cabinet aren't too tight as it can take the unit out of square pretty easily...

Remove power source, then remove old power cord.Run new power cord through existing opening ang attach to existing power box on bottom o f dishwasher. Install electrical leads and device ground. Reinstall cabinet bottom. Check out operation by running a cycle. All ok!