JDB9910AWS Jenn-Air Dishwasher - Instructions
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- Customer:
- karen from forest lake, MN
- Parts Used:
- WP99002839
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
plastic handle cracked and broken
took old handle off (loosened two screws to do this) and replaced same way.......took two people only because one held the door separated while the other replaced the handle........
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- Customer:
- George from Asheville, NC
- Parts Used:
- 912647
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
A sudden puddle of water under the dishwasher
I first removed the bottom access panel and 2 upper screws holding the dishwasher to the counter. Be sure to remove the standing water in the bottom tray. I pulled the chassis far enough forward to reach where the top shower hose attaches ( the supply line and wire had enough slack to move the chassis ). Not knowing how the rotating shower arm attached, I unscrewed the ribbed retaining ring above it, and found the whole assembly came loose - freeing the upper end of the shower hose. Put a shallow tray under the lower end of the shower hose to catch the remaining water and loosen the hose clamp to free the remaining end of the hose. Transfer the rubber washer at the top end and the hose clamp at the bottom, to the new hose and install. A quick repair, but one that shouldn't be needed on a 4 year old dishwasher.
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- Customer:
- Mark from Centreville, VA
- Parts Used:
- WP99003149
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Two broken lower rack wheels
It is such an easy snap-on repair that a child could do it. I am grateful that your company had a picture so I could compare my broken part with the ones you guys have as I couldn't find my model number. I took my time to do the job right, so it took me almost 15 seconds! lol
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- Customer:
- Victor from Bellaire, TX
- Parts Used:
- WP99002839
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
replace broken door latch
This is the second time the door latch on my eight year old Jenn-Air dishwasher was replaced. I removed ithe door panel on the inside of the door by removing ten screws along the perimeter of the inside door panel. This is easy. The hard part is getting to the latch without taking the inside panel off the door. It helps to have another person hold the door as another person prys open the panel. There are two screws holding the latch. Once you unscrew the old latch and screw on the the new one, the hard part is over!
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- Customer:
- william from defiance, OH
- Parts Used:
- WP99001359
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
no water going into the dishwasher jet,I could hear the valve hum,but no water through the valve
I first removed both lower front shields,(4 screws)
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.
I then shut off water supply to inlet valve from hot water supply. I removed the water hose from inlet valve,two electrical terminals,( I put tape on right side terminal and lettered with an R as not to mix up the two terminals)removed the hose clamp,removed valve from frame.I reinstalled in reverse procedure.I turned the water back on and checked for leaks.I started the normal cycle and water flowed into the dishwasher as designed.
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- Customer:
- Scott from menan, ID
- Parts Used:
- WP99001359
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The inlet valve on hte dishwasher was bad
I simply connected the two hoses to the valve plugged in the two wires and it was working!
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- Customer:
- William from Mundelein, IL
- Parts Used:
- WP6-918873, 99001454
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
corroded rack and broken basket
Although the (top) dishrack assembly included the nylon wheeles, it was easier to replace the old one by disengaging it from its wheels and installing the new rack on the old wheels kept in the slider track. The snap hook that held each wheel to the old rack was popped loose (finger pressure) and the old rack removed. The new rack was held in place and each of the four wheels snapped to it. Each wheel fits into a wire post on the basket and the plastic hook snaps onto the wire frame. The most difficult part of the 'repair' was removal of the handle from the old silver ware basket. I used screwdrivers to simultaneously pry the four tabs of the halde out of the slots on the basket and pulled (hard!) the handle off. It snapped easily into place on the new basket.
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- Customer:
- RICHARD from RAMSEY, NJ
- Parts Used:
- WP99001359
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Wrench (Adjustable)
No Water Into The Dishwasher
Turned off water at valve, removed float switch, removed water inlet vlv. Replaced and reassembled. Still not water going into the machine. I have no voltage to the valve or float switch. I then took the door apart to find there were burnt wires as well as a burn mark on the control panel. Upon closer inspection, it looks like the door seal has failed and water got into the door. Had to replace dishwasher with a new one.
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- Customer:
- Joel from Marlton, NJ
- Parts Used:
- W10139223
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
Rusted lower dish rack
purchased disk rack was complete exept for the water diffuser in the middle of the rack. Merely pulled to old rack out with no tools, twisted out the diffuser and tweisted in to the new rack.
No tools or instructions required.
No tools or instructions required.
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- Customer:
- Cleaborn from Cupertino, CA
- Parts Used:
- W10139223
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Ordered a rack assembly for dishwasher - old one was rusted out
The rack assembly was not altogether assembled. Had to remove one part from the old one and reassemble on the new. Also, The racks that make place for a bowl instead of plates was not assembled.
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- Customer:
- Rick from Laingsburg, MI
- Parts Used:
- WP99002560
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
No water would enter in dishwasher
Removed covers on the bottom of dishwasher so I could get access to area. Measured no voltage on water inlet pump. removed to wires from foat switch, one screw to remove float switch. When I pressed the float switch button to activate the switch would not move. Ordered and replaced the switch. 30 minutes tops
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- Customer:
- Vickie from Lincoln, NE
- Parts Used:
- WP99001788
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
The dishwasher was not getting dishes clean
We had tried to use dish washer cleaners, and they would work for a time, but we started spending more money on cleaner than we wanted. I ordered and then I replaced the lower spray arm. It took a little effort to get the top screw off, due to hard water deposits. The new one went on very easily, just screwed right in like the old one. It's working great and I really don't mind not getting a new one or paying for a service call!!!
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- Customer:
- Nora from Wilmington, DE
- Parts Used:
- WP6-918873
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
bottom of silverware basket broke
received new basket without a basket handle; had to remove handle from old basket & attach it to new basket; took 2 separate tries to remove old handle & each try took about an hour; used screwdriver & pliers but had to be careful not to break handle; eventually used dimes to pry open & hold the attached sections of the handle open in order to free the handle from the old basket; we sure hope the new basket lasts a lot longer than the 2 years that the old basket lasted before it broke.
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- Customer:
- Carrie from Platteville, CO
- Parts Used:
- 902882
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
our dishwasher needed a motor shaft seal
I recieved a different part than was in the picture and description that I ordered, and was billed twice for it. I wasn't able to fix my dishwasher
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Both racks were rusted
Both racks are just roll out & roll new racks back in, no tools. Racks came in just 2 days, one was damaged in transit. Called to advise PartSelect of the problem. replacement rack was here within 2 days.
Great service. Jack
Great service. Jack
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