W238 Jenn-Air Cooktop - Instructions

Turned off power.

Removed two screws to free up section of cooktop containing 4 switches - 2 good, 2 damaged. Removed the dials from top of the 2 damaged switches. With an adjustable wrench, loosed nut on stem of switch that fastened switch to assembly. Noted which of the 5 wires on each switch went on which tab. Pulled off 5 wires on one switch, finished removing the nut and removed broken switch. Put in new switch, attached the nut, and replaced 5 wires in exactly the same position, Tightened nut. Replaced dial. Repeated procedure for second switch. Placed section containing the 4 switches back on cooktop and inserted/tighted 2 screws holding it in place.

Turned on power.

Told cleaning people to NEVER put aluminum foil under the burner units again. The foil shorted across the power and damaged the switches.

pull out the grille element and replace with cooking element

Removed the door then the end caps and inner panel then the hinge system and replaced with the one piece new set of hinges and back together done in 30 to 45 minutes The new parts were a perfect replacement.

Pulled out old element and inserted new one (approx. one min.)

We panicked cause even simple repairs on these products cost and cost.....but we remained calm and ordered the exact part necessary from you. It arrived in just 3 days and once we had the part in hand it was easy to understand how to replace it. We disassembled the door with screwdrive and swapped the broken part with the new one. The one gotcha was that we were not aware of the shipping pin holding the spring and we struggled for a few trying to get the door closed all the way. Once we discovered the pin and removed it, it was fixed and we were PLEASED!

Thank you,
Louise and Rickl

I replaced the hinges as described in other posts and the problem was solved. When the oven was 2 years old it had the same problem but the hinges should not have fatigued at that point. The engineering problem someone mentioned is that the pin of the light switch is too short. I touched it with lipstick, closed the oven door, and opened the door to see exactly where the door touched the pin. I drilled a small hole in the door and screwed in a self tapping metal screw...problem solved for 8 years until the hinges fatigued. After replacing the hinges I tried removing the screw but the light stayed on so I put the screw back.

I just popped out the old cartridges, and popped in the new ones. It looks like a new cook top. Thanks so much..I'm thrilled..

This repair was so easy. After I examined the faulty part, I removed the old switch fom the control box by using a pair of pliers to loosen the flange nut holding the old switch. I removed it, and put the new one in by reverse order. The old switch was actually the original switch- about 25yrs old. It took longer to open the box. I couldn't believe I could do it and how much I saved in doing it all myself!!!

The repair was very easy to perform, but the springs in the new hinge were not as strong as the old one. The door would not close all the way unless you held it closed. The hinge looked identical but spring had less tension.

First i lifted the old cartridge out then i put the new one in and turned it on and it worked fabulously.

took no more than 30 seconds

I unplugged the old unit and plugged in the new unit. Done in less than 1 minute. It took more time to open the shipping box.

changed out switch

Very happy to find a replacement and it fit perfectly.

Thank you !!!!!

I removed the single screw on each side of the oven by the hinge to remove the hinge cover plate and expose the hinge opening. I lifted off the glass oven door up and out and set it on my work bench. The door is heavy because its glass so make sure the doors on the way to the garage are open to your work bench area. I installed the cover plates back on so i would not loose the little covers and screws. I removed the screws all around the door and set them in a cup and lifted up the inner part of the door and the hinges are exposed. After removing the screws that hold on the hinges it lifted right out. I cleaned all the glass and set the new hinges in and locked them down with the screws and installed back the inner part of the door to the outer part and returned all the screws back. I then removed they screws on the hinge covers. I did not loose them with 4 kids running around and lifted the door back into the hinge openings and pushed down and it locked in. I then put a little pressure down on the door and removed the little locking pins. I pushed the door all the down and installed the hinge covers back on and it works beautiful. I think the new hinges are better than the set that came with the Jenn-Air wall oven. Thanks Parts Select. Also the new hinges came in 3 days as promised.

This was an extremely simple repair. No screws, no nothing. If you can plug in a lamp, you can swap out this part just as easily.