How to Troubleshoot and Repair a Washer That Will Not Start

If your washer control board is not responding or your washer simply will not start it’s likely something electrical within your washer is the cause of this issue. Both of these symptoms are similar and can be solved by following our steps below. Troubleshooting a washer that won’t start can sometimes be solved without even replacing a part. Resetting your washer, double checking your washer settings or checking for leaks or blown fuses may resolve your issue right away. Our guide below will step you through each of these, as well as the common parts you might have to replace if the problem persists. For each part, you’ll find details on where it’s located, how to test or determine it is at fault, as well as videos and instructions on how to access, remove and install each part.

The symptoms of a washer not starting or responding can be similar in many ways, which is why so many of these fixes are related and are in this guide together. That said, we have differentiated each of the parts below as being a symptom of one issue versus another. And remember that fixing an appliance can sometimes require you to try a few things, like resetting it or checking to see if you have the part in the first place, though with our straightforward guide, you’ll be back and running in a jiffy! Detailed below is a short list of non-part-related actions you can go through first to either remedy your situation temporarily or prevent it from ever happening again in the future!

Using this Page, You Will be Able to Troubleshoot the Following Symptoms

  1. Will Not Start
  2. Touchpad Won't Respond


One thing to remember is that you can often reset your washer to see if that solves whatever issue you may be having! If you don't know hot to reset your washer, either look for a reset button, or disconnect your washer from its outlet and reconnect it!

Inspect These Common Issues First

Reset Your Washer

Often, a simple reset can solve any issues that the control board is having with the operation of the washing machine. This reset option can come in the form of holding a series of buttons on your user interface, opening and closing the door, turning the washer on and off, or simply pressing the “Reset” button. Refer to your user manual for machine-specific reset instructions.

Disable "Delay Start"

Some machines feature a “Delay Start” option on the user interface, which allows the user to delay the start of the wash cycle until later. This delay start function can interfere with your machine, along with the “Control Lock” function, which ties directly into the reset of your washer. Make sure that both of these options are disabled before attempting to start your washer again.

Avoid Overheating the Washer

In some cases of extended use in a short period, your washer can overheat from the constant motor usage, leading to error codes or the machine simply not starting. Be sure to give your washer time between cycles to allow the motor and the drive belt to cool down.

Check for Leaks and Clogs

Leaks and clogs in your washer, whether in the valves or in the drain, can eventually lead to an inoperable washer, which can appear as error codes or a non-starting machine. Also, it’s important to ensure that the water lines in your washer are operating safely, especially if you are experiencing any issues with them.

Check for Blown Fuses / Bad Outlets

Appliances like washers that are plugged into the wall can slowly unplug themselves over time, as the machine moves and shifts during operation, so check that the plug is securely in the socket. Another cause of a non-starting machine can be the power going out or a blown fuse. These events can lead to the outlet no longer becoming useable; if this is the case, you should seek help from an electrician.

Common Parts You May Need to Replace

The parts listed below are the most common causes of your washer not starting. More resources – such as part descriptions, 3D images, videos, and installation instructions – are available on the individual part pages.

  1. Noise Filter
  2. The washer’s noise filter absorbs any electrical signals, to prevent them from interfering with your washer’s internals. If it’s bad, it will stop the washer from starting and make an abnormal humming noise.
  3. Knobs/User Interface
  4. The user interface/knobs are used to select different choices for your washer’s cycle(s). If they are broken, the washer simply will not respond.
  5. Control Board
  6. The control board is used to send different signals to various components within the washer. If broken or bad, it will cause the washer to stop responding.
  7. Door Lock
  8. The door lock is a mechanism that tells the control board that the washer is locked and sealed. If broken or damaged, it will cause the washer to not start.
  9. Lid Switch
  10. On top-load washers, your lid switch tells the control board that the washer is closed. If damaged or bad, it will cause the washer to not start.
  11. Start Capacitor
  12. The washer’s start capacitor is a key part since it gives the washer a jolt of electricity to start the cycle. If damaged or bad, it could cause the washer not to start at all.
  13. Drive Motor
  14. The motor within your washer drives the machine and its cycles. If damaged, the appliance will not start at all.
Was this page helpful?
Trouble Shooting Icon YES
Trouble Shooting Icon NO
Thank you for voting!