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Product Description
This drum shaft assembly is for washers. Drum shaft assembly connects the spin basket to the drive motor to spin the basket. Unplug the washer before installing this part. Wear work gloves to protect your hands.
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Works with the following brands:Whirlpool, Maytag, Kenmore, Crosley
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Works with the following products:Washer
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Fixes the following symptoms:Spinning Issues, Noisy and Marks Left on Clothes, Leaking, Will not agitate
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Part# W11393685 replaces these:W10447976, W10811956, W10868473, W11134159, W11393686, W11455453
- Works with the following brands:
- Whirlpool, Maytag, Kenmore, Crosley
- Works with the following products
- Washer
- Fixes the following symptoms
- Spinning Issues, Noisy and Marks Left on Clothes, Leaking, Will not agitate
- Part# W11393685 replaces these:
- W10447976, W10811956, W10868473, W11134159, W11393686, W11455453
Part Number Cross Reference
Questions and Answers
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Jason
March 17, 2024
I have oil on the bottom of my washer motor rotor. Seems like it is leaking oil from somewhere. The machine is also not wringing the clothes out well and they are still wet when cycle is done. Doesn’t seem to be making any noises though. Would this be caused by a bad heat case?
For model number MVWB766FW0

Hi Jason, thank you for reaching out. Based on the description you have provided, the issue could be with the gearcase, part number FIX12741641. It drives the agitator and spins the basket in the washer. You may need to replace it to fix the issue. We hope this solves your problem!
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David Miranda
January 12, 2026
Making noises when it agitating only
For model number MVWB765FW0

Hello David, thank you for contacting us. We would recommend checking the gearcase, part number FIX12741641. Its internal gears might wear out, or seals fail and leak oil, leading to heavy metal-on-metal grinding during the agitator's back-and-forth strokes. You may need to replace it to fix the issue. We hope this helps.
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Customer Reviews
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John B - June 2, 2021
Verified Purchase
Replace gearbox on a maytag toploader.
I paid for 2 to 3 days shipping and received it 5 days later, but the part is what I ordered and with helpful videos it worked out well. Nice and quiet.
Model Compatibility
This part works with the following models:
Fix Number: FIX12741641
Manufacturer Part Number: W11393685
Manufacturer Part Number: W11393685
| Brand | Model Number | Description |
|---|---|---|
| Kenmore | 11020372710 | Washer - WASHER |
| Kenmore | 11020372711 | Washer - Washer |
| Kenmore | 11026132410 | Washer - WASHER |
| Kenmore | 11026132412 | Washer - Washer |
| Kenmore | 11026132413 | Washer - Washer |
| Kenmore | 11026134610 | Washer - WASHER |
| Kenmore | 11027132410 | Washer - WASHER |
| Kenmore | 11027132412 | Washer - Washer |
| Kenmore | 11027132413 | Washer - Kenmore Washing Machine 11027132413 |
| Kenmore | 11028132410 | Washer - WASHER |
| Kenmore | 11028132412 | Washer - Washer |
| Kenmore | 11028132413 | Washer - Washer |
| Kenmore | 11028132414 | Washer - Washer |
| Kenmore | 11028133410 | Washer - WASHER |
| Kenmore | 11028133411 | Washer - WASHER |
| Kenmore | 11028133412 | Washer - Washer |
| Kenmore | 11028133413 | Washer - Washer |
| Kenmore | 11028133414 | Washer - Washer |
| Kenmore | 11029132411 | Washer - WASHER |
| Kenmore | 11029132412 | Washer - Washer |
| Kenmore | 11029132413 | Washer - Washer |
| Kenmore | 11029132414 | Washer - Kenmore 11029132414 Washer |
| Kenmore | 11029133411 | Washer - WASHER |
| Kenmore | 11029133412 | Washer - Washer |
| Kenmore | 11029133413 | Washer - Washer |
| Maytag | 7MMVWB835EW0 | Washer - WASHER |
| Maytag | 7MMVWB835EW1 | Washer - WASHER |
| Maytag | 7MMVWB855EC0 | Washer - WASHER |
| Maytag | 7MMVWB855EC1 | Washer - WASHER |
| Maytag | 7MMVWB855EC2 | Washer |
Mail-In Recycling Rebate
Some of the parts we sell are eligible for mail-in rebates since we can recycle them. We will display any applicable rebates in your shopping cart. To redeem your rebate, contact Customer Service after you have received your part.