NTW4516FW2 Whirlpool Washer - Instructions

The process to replace the nylon pieces was to remove the protective cap, (which snaps in place),agitator (which is held in place with a nut) you will need a socket with an extention to reach the nut, and worn parts. replace the agitator repair kit, agitator and protective cap and your washer works as good as new. This is a very simple repair job, even a 10 yr old could do this

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

I simply watched the brief video supplied on both the page as well as my emailed receipt and performed the steps as directed. There were no deviations required... it was exactly how the video described it. Honestly, I expected a more lengthy and complicated repair!

I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.

I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.

Ordered the agitator repair kit and it came very fast.. Followed the instructions, the kit had all the parts needed.. Took around 30 minutes, but some of that was scraping the built up scale from the agitator itself, you might not have to do that.. Easy job.. Agitator now works like new.. Very Happy, and so is my wife, the kids looked and said, "Hey,my jeans go down to the bottom now, cool..!!"

Replaced agitator sprage kit. Simple instructions simple repair

Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.

Removed old agitator and determined teeth in center were worn down. Purchased new upper agitator assembly and repair kit. It now works like a new washer. (NOTE: It wasn't until after I did the repair that I heard 15 years is quite old for a washer. But it cost me $40 to repair compared to $500 to replace. I hope it lasts another 15 years!)

Inserted a straight slot screwdriver into the small opening between the Fabric Softener Dispenser and the Agitator Assembly. Twisting the screwdriver slightly, causes the dispenser to separate from the agitator exposing a 7/8" bolt. Using the proper socket, removing the bolt allows for the removal of the complete agitator assembly. Reverse this process to install the new complete agitator assembly.

I removed the softener cup from the top of the agitator unit. The auger works separately from the bottom agitator. Remove the cap from down in the auger. There is a 7/16" bolt that holds the Auger and agitator to the center shaft. Loosen that bolt with a 7/16" socket on an extension from the ratchet wrench, and remove it from the bushing- I used a magnet. You will need to hold the agitator to loosen the bolt. Save that bolt. You will need it later. The entire agitator and auger can be lifted as a unit straight up out of the washer tub. There is a plastic bushing in the replacement kit. Slide it down over the center shaft with the small tabs up, then apply some Vaseline to the tabs as a lubricant. The new agitator can now be slipped down over the center shaft and seated on the bushing. Place the top auger onto the shaft down on to the agitator. Next, assemble the top bushing by placing the four cogs into the slots with the small pegs. The cogs must have the side with the raised area on the top of the assembly. Next push the plastic keeper down over the center of the bushing to hold the cogs in place and push it down to secure the cogs. Place this assembly into center shaft and line up the four rectangular holes in the top bushing with the four plastic prongs below. The top bushing assembly may be pushed down and secured by the four upright pegs below. If there are plastic tabs obstructing the rectangular holes in the top bushing , you can put the bolt back into the center hole and carefully tighten it down making sure the four holes align with the four pegs below. Tighten until the top bushing is securely in place. You will need to hold the lower agitator while you tighten the bolt with the socket wrench. Replace cap over the top bushing, then the softener cup into the top of the agitator assembly. The job is complete.

There are 4 tabs that come from the main agitator body through the center & lock into the centerpiece that holds the directional cogs. They have a tab similar to a cable tie that can only be put on once. They need to be clipped before it will dissassemble & reassembly is difficult because they need to be timed to reattach the round center cog plate. Maybe cut off 2 of them & taper the other 2 them for easier reassembly.

I ordered these parts for next day delivery. The next morning they were on my door step!

I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.

The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.

Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.

Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.

After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.

Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.

I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!

I was lucky when I found Parts Select - I'll come here for my parts from now on!

I simply removed the bolt from the inside of the agitator and pull the whole the straight up. It came aloose pretty easily. I took the old clothes mover off and put the new one on. On the inside of the mover the dog ears and spacer easily comes out. I removed the spacer and replaced the dogs ears. I put everything back together the way it was when I took it apart. It works as good as it did when I first got it.

I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.