2DWTW4845EW0 Whirlpool Washer - Instructions
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The Washer wasn't agitating.
Removed the attaching bolt and then removed the Upper Agitator Assembly. I removed the damaged parts and installed the Agitator Repair Kit and Re-installed the NEW Upper Agitator Assembly.
All of our wash was smelling like mildew. It was making us nauseas . After the repair everything smelled fresh and clean again. We received our parts within three days.
Thanks
All of our wash was smelling like mildew. It was making us nauseas . After the repair everything smelled fresh and clean again. We received our parts within three days.
Thanks
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- Customer:
- Chris from Kernersville, NC
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Top half of agitator would not agitate.
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.
PS Received parts in 72 hours. $10.00 bucks and never left the house.
PS Received parts in 72 hours. $10.00 bucks and never left the house.
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- Customer:
- William from West Columbia, SC
- Parts Used:
- 285811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
The agitator on the washing machine was not working at all; I was ready to call a repair man or buy a new washer
I popped the cap off of the agitator. I could see the grabbers weren't grabbing the side of the agitator. I thought I could take a shot at fixing it since I was ready to give up. Happened upon this site. With the model number, I was very easily able to find the parts I needed. Ordered them up. Took one bolt out of the assembly and the whole agitator came off. I popped in the new parts as the diagram was very easy to follow, resecured the bolt, and all was good. I saved a ton of money off replacement or even calling a service tech. Your site made this very easy with the detailed diagrams. Didn't order anything I didn't need. Only cost $11 to fix it and made me feel like Mr. Fixit. I will definitely use your site as my first, best choice for any problems I have in the future.
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- Customer:
- Rita H from Bastrop, LA
- Parts Used:
- 285811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
washer would not agitate
took out old agitator and installed new one, machine now runs like new. couldn't be happier.
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- Customer:
- Yvonne from Saint James, MO
- Parts Used:
- 285811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
4 small nylon pieces on shaft inside agitator, worn out, agitator would not turn properly. and
The process to replace the nylon pieces was to remove the protective cap, (which snaps in place),agitator (which is held in place with a nut) you will need a socket with an extention to reach the nut, and worn parts. replace the agitator repair kit, agitator and protective cap and your washer works as good as new. This is a very simple repair job, even a 10 yr old could do this
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- Customer:
- Todd from Milwaukee, WI
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers, Socket set
Replaced the dog ears.
It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.
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- Customer:
- Freedom Ford / Rick from MCALESTER, OK
- Parts Used:
- 285811
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Agitator did not move
Replaced agitator sprage kit. Simple instructions simple repair
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- Customer:
- Dianne from WALES, MI
- Parts Used:
- 80040
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Washer not agitating
Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.
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Agitator wouldn't twirl.
Removed old agitator and determined teeth in center were worn down. Purchased new upper agitator assembly and repair kit. It now works like a new washer. (NOTE: It wasn't until after I did the repair that I heard 15 years is quite old for a washer. But it cost me $40 to repair compared to $500 to replace. I hope it lasts another 15 years!)
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- Customer:
- Kenny from JACKSON, CA
- Parts Used:
- 285565
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Top auger of the agitator assembly did not work due to worn out cogs in the top bushing
I removed the softener cup from the top of the agitator unit. The auger works separately from the bottom agitator. Remove the cap from down in the auger. There is a 7/16" bolt that holds the Auger and agitator to the center shaft. Loosen that bolt with a 7/16" socket on an extension from the ratchet wrench, and remove it from the bushing- I used a magnet. You will need to hold the agitator to loosen the bolt. Save that bolt. You will need it later. The entire agitator and auger can be lifted as a unit straight up out of the washer tub. There is a plastic bushing in the replacement kit. Slide it down over the center shaft with the small tabs up, then apply some Vaseline to the tabs as a lubricant. The new agitator can now be slipped down over the center shaft and seated on the bushing. Place the top auger onto the shaft down on to the agitator. Next, assemble the top bushing by placing the four cogs into the slots with the small pegs. The cogs must have the side with the raised area on the top of the assembly. Next push the plastic keeper down over the center of the bushing to hold the cogs in place and push it down to secure the cogs. Place this assembly into center shaft and line up the four rectangular holes in the top bushing with the four plastic prongs below. The top bushing assembly may be pushed down and secured by the four upright pegs below. If there are plastic tabs obstructing the rectangular holes in the top bushing , you can put the bolt back into the center hole and carefully tighten it down making sure the four holes align with the four pegs below. Tighten until the top bushing is securely in place. You will need to hold the lower agitator while you tighten the bolt with the socket wrench. Replace cap over the top bushing, then the softener cup into the top of the agitator assembly. The job is complete.
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- Customer:
- Lyle from Paradis, LA
- Parts Used:
- 285811
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Agitator Not Working Like It Should
Ordered the agitator repair kit and it came very fast.. Followed the instructions, the kit had all the parts needed.. Took around 30 minutes, but some of that was scraping the built up scale from the agitator itself, you might not have to do that.. Easy job.. Agitator now works like new.. Very Happy, and so is my wife, the kids looked and said, "Hey,my jeans go down to the bottom now, cool..!!"
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- Customer:
- Larry from Brandon, FL
- Parts Used:
- 285587
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Agitator seperated from inside of wash drum
I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.
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- Customer:
- Alec from Indianapolis, IN
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
The top agitator was not spinning
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
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- Customer:
- Blair from CLINTON, WA
- Parts Used:
- 285811
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
The upper agitator would not engage (would spin freely in both directions)
I simply watched the brief video supplied on both the page as well as my emailed receipt and performed the steps as directed. There were no deviations required... it was exactly how the video described it. Honestly, I expected a more lengthy and complicated repair!
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- Customer:
- Reed from Milroy, PA
- Parts Used:
- 285565
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Agitator didn't move
Inserted a straight slot screwdriver into the small opening between the Fabric Softener Dispenser and the Agitator Assembly. Twisting the screwdriver slightly, causes the dispenser to separate from the agitator exposing a 7/8" bolt. Using the proper socket, removing the bolt allows for the removal of the complete agitator assembly. Reverse this process to install the new complete agitator assembly.
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