CAW2762KQ0 Whirlpool Washer - Instructions
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- Customer:
- Don from Sebastian, FL
- Parts Used:
- 285811
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Top agitator not turning-teeth on cam dogs worn off
Had no problem. The instructions included with the repair parts were very easy to follow and even specified the tools to use. I had it done, back on the washer and washing clothes in about a half an hour. The down side(no fault of the parts) was that the entire pump system went out on the second load and we wound up with a new Whirpool washer, since repairs were more than the machine was worth. Thanks Parts select for your help. I plan to search your net for more products. Fixing things from engines to microswitches is a hobby for me.
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Washer excessive vibration during rinse spin
Well, after resolving Part Select (PS) shipping issues (PS sent me two refrigerator glass shelves instead of a Tub Spring); And as it turns out they sent me the wrong part for the suspension pads, which I have returned for credit. It takes 3-4 weeks to obtain your credit BTW.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
Well after removing the cabinet, agitator, wash basket, plastic tub, all 5 springs, & pump suction line, I was able to access the Tub wear pads and suspension pads. As it turns out the suspension pads looked good.
Thank God, as PS had sent wrong parts. I replaced the wear pads, the 5 springs, and reversed the disassembly process. Took about 6 hours.
But washer works fine now, still vibrates, but does not walk across floor any more.
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- Customer:
- Richard from JAMESTOWN, PA
- Parts Used:
- 3360629
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
The washer would drain, but was screaming while doing nothing else.
The tough part was replacing the front cabinet.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.
I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.
The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
I did consult the video for help on replacing the clutch spring.
Thank you for that bit.
I admit to taking too much apart, most of the cabinet back can be left alone.
Some of the plastic wire keepers/routers suffered, as well as the console hinges.
The newly reassembled washer works without a hitch, and truely it took me about 4 hours over several days to dissamble and reassemble.
It is louder in the audible range than before, but very serviceale for another 20 years, saints willing.
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- Customer:
- Michael from Mundelein, IL
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water would not stop when washer was filling
Watched the video and followed the instructions. Everything went smoothly and the repair was done in under 15 minutes, less time than it took to mop up the water when it overflowed telling me that there was a problem.
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- Customer:
- Robert from Louisville, KY
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No Hot Water
First off, I unplugged the AC cord and disconnected the Hot and Cold water hoses. I partially removed the back of the washer with a screwdriver. There were two screws holding the control panel in place and once they were removed it simply fell forward onto the top of the machine. That allowed me to pull the back plate free and remove the old water inlet valve. I had to first disconnect the two AC leads from the valve along with the small hose that supplies water to the tub. The small hose had a compression clamp on it that came off with pliers. After removing the two screws that secured the valve to the back of the machine the old valve simply came out. Insallation was the reverse. I will add that when removing the controll panel there are two S shaped clips (one either side of the panel) that need to be removed using a screw driver. Be careful not to push too hard as they may fall into the machine. I also replaced both the Hot and Cold wataer hoses. All in all it was a very easy repair. I read and followed the instructions of others that posted their experience right here which was a HUGE help-thanks everyone and thanks to Part Select for the prompt delivery. I orderd the part on a Sunday and received it on Tuesday-how awesome is that?!
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- Customer:
- Kenny from JACKSON, CA
- Parts Used:
- 285565
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Top auger of the agitator assembly did not work due to worn out cogs in the top bushing
I removed the softener cup from the top of the agitator unit. The auger works separately from the bottom agitator. Remove the cap from down in the auger. There is a 7/16" bolt that holds the Auger and agitator to the center shaft. Loosen that bolt with a 7/16" socket on an extension from the ratchet wrench, and remove it from the bushing- I used a magnet. You will need to hold the agitator to loosen the bolt. Save that bolt. You will need it later. The entire agitator and auger can be lifted as a unit straight up out of the washer tub. There is a plastic bushing in the replacement kit. Slide it down over the center shaft with the small tabs up, then apply some Vaseline to the tabs as a lubricant. The new agitator can now be slipped down over the center shaft and seated on the bushing. Place the top auger onto the shaft down on to the agitator. Next, assemble the top bushing by placing the four cogs into the slots with the small pegs. The cogs must have the side with the raised area on the top of the assembly. Next push the plastic keeper down over the center of the bushing to hold the cogs in place and push it down to secure the cogs. Place this assembly into center shaft and line up the four rectangular holes in the top bushing with the four plastic prongs below. The top bushing assembly may be pushed down and secured by the four upright pegs below. If there are plastic tabs obstructing the rectangular holes in the top bushing , you can put the bolt back into the center hole and carefully tighten it down making sure the four holes align with the four pegs below. Tighten until the top bushing is securely in place. You will need to hold the lower agitator while you tighten the bolt with the socket wrench. Replace cap over the top bushing, then the softener cup into the top of the agitator assembly. The job is complete.
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- Customer:
- Stacie from CHANDLER, AZ
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
would not get the clothes clean because it did not agitate
Hi I took off the old one and put on the new one quick and easy
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- Customer:
- william from lindside, WV
- Parts Used:
- 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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- Customer:
- larry from chester, VA
- Parts Used:
- 285811
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
top of agitator not turning
Remove softener dispencer, use flat tip screw driver to remove agitator cap, there is a slot, insert flat tip screw driver and pry up, once removed you will see the damaged dogs or cogs, use 3/8 drive ratchet with 10 or 12 inch extention and if memory serves me correct a 9/16 socket, loosen bolt and remove top agitator, there is a thrust washer between bottom and top agitator, it comes in the kit, use a little grease preferrably water resistant grease on top of washer, replace top agitator then the plastic device that the cog are inserted into and tighten bolt, put agitator cover back on with a gentle slap of the palm and reinstall softener dispencer, you are done and cloths will agitate properly again, fairly easy job and washer agitator works like new, great kit, would reccomend.
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- Customer:
- John from Mattapoisett, MA
- Parts Used:
- WP3363892
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
We had water leaking all over the floor
After determining where the leak was coming from I searched the web for help. Your website was the most helpful. I used some of your previous client comments to help me fix my washing machine. After trying without any luck in removing the broken pump I referred to your repair stories and determined that I would need to apply a little more force. Using a screw driver and hammer I pried off the face of the existing pump, then I used pliers to pull out the impeller, after that I was able to remove the remaining piece of the pump. After that I sanded the shaft, applied some vaseline and then installed the new pump. It was very easy once the broken part was removed.
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- Customer:
- William from Baton Rouge, LA
- Parts Used:
- WP3363892
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Leaking water pump
Tipped the washer (combined, stacked washer and drier)back against the wall at a 45 degree angle and braced it up for safety. The pump is located at the front and bottom of the washer. Access is cramped. Removed the spring hose clamps with pliers, disconnected the hoses and released the metal pump attachment springs. Pump came off the drive shaft with a good pull. Reinstalling was more trouble due to the cramped access. The shaft needed to be sanded and lubricated with silicone before the new pump would slide on. It required a fair amount of force to get the pump in position, reconnect the hoses and the clips holding the pump. The top clip was the most difficult. Repair successful.
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- Customer:
- Dale from Mechanicville, NY
- Parts Used:
- 285565
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
The agitator cogs needed replacing.
I bought the cog kit. Nice directions on how to assemble but their were no instruction on how to disassemble the agitator. I wound up replacing the whole agitator for $60 vs $6 for the parts I needed. The agitator had only one nut (which you had to take off to get at the cog assembly anyway. The agitator is the way to go. The cogs are halfway down the top part of agitator with no way the get them out without a special tool or ruining the bottom part of the agitator as the clips are part of the bottom piece. If you need special tools they should be listed. If you need to be a trained technician that should also be stated. To give you parts in the middle of an assembly with no instruction on how to put them in the assembly is plain wrong.
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- Customer:
- Merlin from Bath, ME
- Parts Used:
- WPW10072840, 285811, 285587
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Washer would not agitate
Followed the directions provided. Took less than 15 minutes and the washer works like new.
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top agitator wouldn't operate
took off the soap dispenser, removed the agitator using a 7/16" socket with an extension. replaced the old top agitator dogs and retaining ring with new ones, re-installed top agitator on bottom, thenput whole assembly back shaft, dropped in bold and tightened. whole experience was fast and simple. the parts came fast and where a perfect fit.
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- Customer:
- eddie from lockesburg, AR
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
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