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7MMSL6955TW0 Whirlpool Washer - Instructions

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All Instructions for the 7MMSL6955TW0
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Customer:
Craig from Plano, TX
Parts Used:
285790
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
spin cycle was not working / poor
Unplugged the appliance. turned off inlet water and removed hoses. popped the cap off hiding the bolt that keeps the agitator in place and pulled the agitator off. tipped the washer on its front . disconnected the Wire harness. removed the 3 bolts that hold the pump, motor,clutch, (drive assembly in other words). pulled the Drive assembly out of its resting spot removed the bad clutch and replaced it with the new one. then reassembled in reverse order.
11 of 14 people found this instruction helpful.
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Customer:
michael from princeton, TX
Parts Used:
WP3363394
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers
washing machine not draining
Tilt machine on its side,snap off the two retaining straps and remove the pump and sanded the shaft on the electric drive motor to remove rust ,Install new pump and retaining straps and unit now running great.
10 of 11 people found this instruction helpful.
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Customer:
Michael from Pocono Summit, PA
Parts Used:
WP8318084
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
found water filled and will not spin or empty
Took an educated guess it was the lid switch and after playing with the switch got it to work. Ordered new switch. The hard part was to find the model number and thanks to customer service sticking with we. we found the info and was able to come up with a part number. Re placing the switch is very easy but I had to remove the cast after trying to open the machine the wrong way. So a little body work. I also found the frame was cracked and with a fender washer on the other side of the front feet was able to fix that. Washer run great a lot is a lot quieter.THANKS!!
9 of 9 people found this instruction helpful.
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Customer:
Neil from Winfield, IL
Parts Used:
WP661600, 80040, 285785
Difficulty Level:
Very Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Washer tub would not spin or agitate and made a high pitch spinning noise during those cycles.
Basically I followed the great instructions provided on the Part Select webpages. I would consider myself to have more common sense than mechanical skill. I didn't want to have to keep going back to purchase more parts so I decided to buy the motor coupler (under $5), new clutch assembly (Under $30), new motor (under $160). The shaft on the original motor wore down to a cylindrical shape which should have been more of a rectangular shape to fit precisely into the motor coupler and provide the grip strength for the washer tub to spin. Usually the no spin problem is linked to a faulty motor coupler. I was glad that I had to removed the motor to reach the motor coupler because in my case the coupler had not failed. That is when I saw the motor shaft had worn. Since I had all the new parts I replaced them all and since 6/13/19 the washer is running like new. Oh, the problem was most likely caused by someone in my family "overloading" the wash machine one too many times over 11 years. Guy's / Gal's you can do this and save yourself from buying a new washer for between $850 - $1,200. My repair expense was under $240 including tax and next day delivery of my parts. Thanks Part Select !!!! Neil
9 of 9 people found this instruction helpful.
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Customer:
Peter from Boca Raton, FL
Parts Used:
WPW10250667
Difficulty Level:
A Bit Difficult
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Tub banged against the front of case during spin
3 online people recommended tilting the machine on the side and replacing the 3 suspension springs. Someone else recommended changing the tub pads. That is the wrong approach. It is actually easier to remove the case than turn the machine on the side. Once you do it once or twice it takes less than 2 minutes and it doesn't distort the suspension. You don't even have to disconnect the hoses. When I originally examined the machine lying on it's side I saw that the tub balance spring was still attached to the tub but the other end had detached. I looked for the place to reattach it. I found a place on the glide plate. Unfortunately this was the wrong place and the machine continued to bang away. When I realized that the spring had to be attached to the lower frame rather than the glide plate (one week of looking). I even wrote to the Repair guru. Once I found my mistake the repair took 5 minutes and no tools other than the phillips screwdriver to take out the 2 screws for the case. I replaced the tub balancing spring for good measure. The machine works great.
9 of 9 people found this instruction helpful.
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Customer:
Ralph from Newbury Park, CA
Parts Used:
285785
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Washer would not spin a full load.
!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.
11 of 15 people found this instruction helpful.
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Customer:
David from WAUSAU, WI
Parts Used:
WP8318084
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Washer wouldn't start at times unless the lid was gently "slammed" shut.
First unplug the washing machine.
Then used a putty knife pushed under the endcap area to release the clips holding the top console down, then lifted the front of the console and tipped it back. Held it in that position with a short piece of wood.

The lid switch was visible right there on the left. Then unplugged the switch, removed the metal screw holding the ground wire, pressed the locking tab on the switch, lifted the washer lid about 3 or 4 inches, and removed the switch. Installation was the reverse procedure. Total time about 10 to 15 minutes.
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Customer:
Larry from WILLMAR, MN
Parts Used:
WP8318084
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
Washer would not start adjutating unless I opened and closed the lid a few times.
Unplugged the main power. Removed the 2 screws in the back and top of the control panel. Pulled control panel forward and tipped towards me to remove from top of washer. Removed the ground wire screw with a socket/ratchet. Removed the switch by pressing the tap inwards. The tab was brittle and broke. Replaced the switch, ground wire with screw and the control panel. I notice that the 2 screws which secure the switch lever/hinge to the lid were loose. These 2 loose screws were actually the problem in the first place. The loose lever was not making good contact with the switch. I think the switch was actually fine but since I broke the tab on the switch I needed to replace it anyhow. Plugged in power cord and washed a load.
10 of 12 people found this instruction helpful.
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Customer:
Gregory from Kent, OH
Parts Used:
WP63907
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers
Washer tub off balance and noisy
The repair was fairly simple and while it made the spin operation quieter and and a bit more stable, it still gets out of balance. Disconnected power, shutoff supply lines and disconnected them from the unit.

Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.

Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors

Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.

If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.
9 of 10 people found this instruction helpful.
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Customer:
Louis from St Clair Shores, MI
Parts Used:
WP358237, 285811
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
wasn't agitating
I watched the videoand just followed your lead. It really was easy. The only thing I didn't have was the agitator grease or lube.
9 of 10 people found this instruction helpful.
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Customer:
Larry from HICKORY, NC
Parts Used:
WP8536939
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
11 of 16 people found this instruction helpful.
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Customer:
wayne from webster, KY
Parts Used:
WPW10096921
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Leaking discharge hose
removed old hose clamps and hose using pliers. Installed new hose which had all new clamps preinstalled on new hose.
12 of 19 people found this instruction helpful.
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Customer:
Kurt from Bremerton, WA
Parts Used:
285785
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Machine agitated during cycle but would not spin clothes dry.
Followed the excellent video instructions. They say you can perform the repair without removing the enclosure, but when I saw how easy it was to remove it, it definitely improves the access and speeds the repair. Have a piece of wire handy to to hold the pump assembly out of the way. Installed new clutch kit and it runs like a champ.
10 of 13 people found this instruction helpful.
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Customer:
Tom from LATROBE, PA
Parts Used:
WPW10250667, WP63907, 8316845
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
9 of 11 people found this instruction helpful.
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Customer:
Philip from DENTON, TX
Parts Used:
WP3363394
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
8 of 8 people found this instruction helpful.
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All Instructions for the 7MMSL6955TW0
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