3LWTW4800YQ1 Whirlpool Washer - Instructions

W10721967 Splutch Cam Kit

Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.

When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.

Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.

Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.

I removed the softener cup from the top of the agitator unit. The auger works separately from the bottom agitator. Remove the cap from down in the auger. There is a 7/16" bolt that holds the Auger and agitator to the center shaft. Loosen that bolt with a 7/16" socket on an extension from the ratchet wrench, and remove it from the bushing- I used a magnet. You will need to hold the agitator to loosen the bolt. Save that bolt. You will need it later. The entire agitator and auger can be lifted as a unit straight up out of the washer tub. There is a plastic bushing in the replacement kit. Slide it down over the center shaft with the small tabs up, then apply some Vaseline to the tabs as a lubricant. The new agitator can now be slipped down over the center shaft and seated on the bushing. Place the top auger onto the shaft down on to the agitator. Next, assemble the top bushing by placing the four cogs into the slots with the small pegs. The cogs must have the side with the raised area on the top of the assembly. Next push the plastic keeper down over the center of the bushing to hold the cogs in place and push it down to secure the cogs. Place this assembly into center shaft and line up the four rectangular holes in the top bushing with the four plastic prongs below. The top bushing assembly may be pushed down and secured by the four upright pegs below. If there are plastic tabs obstructing the rectangular holes in the top bushing , you can put the bolt back into the center hole and carefully tighten it down making sure the four holes align with the four pegs below. Tighten until the top bushing is securely in place. You will need to hold the lower agitator while you tighten the bolt with the socket wrench. Replace cap over the top bushing, then the softener cup into the top of the agitator assembly. The job is complete.

I removed the softener cup, unscrewed the bolt and replaced the cam kit. Super easy just like everyone else said. Parts were here very quickly and at a great price!

Removed the liquid softener cartridge.
Removed the plastic seal inside the upper agitator using a pliers.
Removed the bolt holding the agitator in place using a 7/16 socket wrench with a 6 inch extension.
Lifted the agitator out.
Separated the upper and lower agitator into two pieces.
Replaced the cam assembly inside the upper agitator.
Reversed the whole process.

Pushed the new one into place. No tools, no fuss and very little swearing involved. Clogg was caused by erroneously pouring the liquid detergent into the very handy opening reserved for fabric softener. I'd love to say my wife did that, but.... no, it was me. NOW, the real story. I ordered the part via the web at 10:00 a.m. It was delivered to me at 9:30 a.m. the next morning via Fed Ex. Wow! Great job at PartSelect.

Hi I took off the old one and put on the new one quick and easy

First I pulled the liquid softener dispenser from the top of the agitator. Then I pulled (also by hand) the cover that was beneath it. That revealed the bolt holding the agitator in place. I loosened this with a socket set and removed it. The old Cam-Agit, which was stripped, popped out and the new one popped in. I then reassembled everything in reverse order and was done in approximately 5 minutes. The agitator works great now and we are no longer getting clumps of powder detergent in the clothes from lack of agitation.

Watch video on the site and the insulation will be easy and take about 30 min.

Per your directions. Note that part has been updated from original. Looks like an improvement, adds tab to grab rod, but changes installation.

Much like the other descriptions. I found the video helpful and this was the only vendor that had diagrams, so you could see how things went back together. When I popped off the top piece, everything went flying, as someone else mentioned, so the diagram was essential.

I bought the cog kit. Nice directions on how to assemble but their were no instruction on how to disassemble the agitator. I wound up replacing the whole agitator for $60 vs $6 for the parts I needed. The agitator had only one nut (which you had to take off to get at the cog assembly anyway. The agitator is the way to go. The cogs are halfway down the top part of agitator with no way the get them out without a special tool or ruining the bottom part of the agitator as the clips are part of the bottom piece. If you need special tools they should be listed. If you need to be a trained technician that should also be stated. To give you parts in the middle of an assembly with no instruction on how to put them in the assembly is plain wrong.

1. Removed the fabric softener dispenser

2. Removed Barrier Seal Cover

3. Removed bolt and seal

4. Removed and replaced CAM Agitator Assembly

5. Reversed the removal steps.

We also purchased from this site the agitator repair kit! The youtube videos were extremely helpful!

Followed the video

Followed YouTube video

Excellent standard shipment time