CAW2762RQ0 Whirlpool Washer - Instructions
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wasn't agitating
I watched the videoand just followed your lead. It really was easy. The only thing I didn't have was the agitator grease or lube.
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Top section of the agitator not rotating.
The agitator kit comes with everything you see in the picture plus the Thrust spacer and O ring. Removed the fabric softener container from the top of the agitator. This revealed the sealing cap that covers the bolt. Removed it using the 2 little handles and rocked it back and forth until it came loose. It doesn't take that much force. Now you see the the bolt to remove. You'll need a socket wrench that has a long extension section ( I didn't have one so I put 2 smaller extension on / it works). Once the wrench was securely in place on the bolt, I held onto the bottom section agitator/ fin with one hand and removed the bolt with the other. I pulled up on the unit and both agitator sections came off together. Once out of the machine, I held the bottom section with my feet and pulled up on the upper section to separate them ( pretty easy) . Removed all the old parts to replace and did a complete clean up of the shaft and bottom( mine was 21 years since serviced there). Used agitator grease on the cleaned shaft area and on the Thrust spacer section. I assembled the agiator dog ears part asper instruction and used a needle nose pliers to remove the plastic nubs that are only use for factory installations. Put the assembly into the agitator tube, then onto the lower section. I put that back onto the shaft, wiggling it until it fell into the grooved section. Once everything was in place, I put in the bolt ( didn't get a new one in time, so I used the old one / it works) and tightened it good. I put a new O ring on the protective cap. I greased it a little so it would go back into place easily, it did. Replaced the softener holder and I was done. Works like new.
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- Customer:
- Gregory from Kent, OH
- Parts Used:
- WP63907
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Washer tub off balance and noisy
The repair was fairly simple and while it made the spin operation quieter and and a bit more stable, it still gets out of balance. Disconnected power, shutoff supply lines and disconnected them from the unit.
Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.
Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors
Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.
If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.
Laid washer on its front and replaced the two more visible springs fairly easily from underneath using a little leverage with a 2 x 4 to take any residual tension off the springs.
Then I turned the washer over on its back (gently and with a little support (board or old thick towel) so the weight of the unit didn't rest entirely on the water intake connectors
Again, lifted the tub with 2 x 4 and disconnected the power and control connector to the motor to make a little more room to get to the spring.
If you do this, be sure to re-connect that connector before you put the washer back and test, otherwise it will fill and then sit.... I had to siphon the tank out, disconnect everything, flip it over and re-connect that power connector!! After that the unit ran better than before, especially on the spin cycle. Over all this washer is 15 years old and worn a bit so we are still careful not to overload it and balance the loading as much as possible. Large bedspreads and king size sheets or mattress covers will always spin out of balance but for 90% of regular washing it was an improvement.
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Leaking water from bottom after wash
Turn washer on its side unscrewed clamps used pliers to slide clamps off of two hoses connected to pump then took clips off that hold pump replaced with new pump and put new clips connected hoses and clamps on new pump turned it back upright job finished
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- Customer:
- Debby from STATESVILLE, NC
- Parts Used:
- 285811
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Washer would drain but not spin
Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.
Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.
Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator.
Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in.
Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.
Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.
Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator.
Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in.
Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.
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- Customer:
- Philip from DENTON, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Direct drive pump was leaking
I watched the video from the web site, decided that pulling the whole case was more work than needed. I tipped the washer back at about 45 degrees so that I could get under it and braced it so that it would not fall back fwd. Put a medium cooking bowl under the pump, used a channel locks to remove the 2 spring clamps that where around the hoses and slide the hoses off and let the water drain into the bowl. Then used a medium straight slot screw driver to release the clips from each side of the pump and slid the pump off the shaft. If you turn the clips 90 degrees they will slip out and had to remove the upper clip to get the pump out. Lined up the pump and the shaft making sure that the flat side of shaft and pump lined up and slid it on. Reinstalled the pump clips and slid the hoses back on the pump slide the clamps back in place lowered the washer and test ran it for leaks. Great Job NO leaks. Whole job took me less than 30 minutes.
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- Customer:
- Craig from Woodland Hills, UT
- Parts Used:
- WP63907
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer basket off-center and wobbling during spin cycle
Remove the washer case/enclosure to expose all the internal parts. Lie on the floor and with pliers and a strong arm. Remove and replace each spring one at a time. Pretty straightforward.
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- Customer:
- Steven from Dallas, GA
- Parts Used:
- WP63907, WPW10250667
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Severe wobble during spin cycle.
After removing the 2 phillips screws at the base of the control panel, I flipped the panel toward the back. Using a screwdriver, I popped off the spring clips, releasing the cabinet. I removed the 1/4" hex head screw on the spring mount and removed the old spring and replaced with the new. I repeated this with the other 2 springs. The spring bracket in the rear also holds the tub balancing spring. It is easily replaced while replacing the suspension spring.
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
If this didn't fix the problem, we were going shopping for a new washer. After this repair, it operates like new!
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Agitator stopped spinning, so clothes weren't getting clean.
First I removed the liquid fabric softener cover, then removed the seal with my fingers, then used a socket with an extension to remove the single bolt that holds the agitator to the spindle.
Next, I pulled up to remove the agitator and tipped it upside down to take out the centrifugal mechanism. Then, I simply replaced the old parts with the new ones, and put it back together, as it shows in the included diagram. It took about fifteen minutes.
I was glad to be able to go online, and quickly locate the exact parts our machine needed, at a reasonable price! Our machine now works like new again.
Next, I pulled up to remove the agitator and tipped it upside down to take out the centrifugal mechanism. Then, I simply replaced the old parts with the new ones, and put it back together, as it shows in the included diagram. It took about fifteen minutes.
I was glad to be able to go online, and quickly locate the exact parts our machine needed, at a reasonable price! Our machine now works like new again.
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- Customer:
- Tom from LATROBE, PA
- Parts Used:
- WPW10250667, WP63907, 8316845
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Out of balance on spin cycle
Followed the videos on the website. But had to order parts twice because it wasn't the springs it was the plastic bushings the tub sits on that caused the wobble. No big deal though. All told it was still far less expansive than a new machine.
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- Customer:
- Randy from Atlanta, GA
- Parts Used:
- WPW10001130, WP3360977, WP3359452
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Broken water inlet syphon combined with missing feet was causing water to spill out of the washer
I removed the back of the washer, removed the old water inlet syphon, replaced it with the new one, and, with some difficulty, replaced the back of the washer, reattaching all of the parts to it.
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- Customer:
- Mathieu from Palmetto Bay, FL
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Upper Agitator Ratchet Broken
1. Remove Top Cap.
2. Remove Seal Cap.
3. Remove 7/16 Bolt
4. Lift out Old Agitator
5. Put in NEW Agitator
6. Replace 7/16 Bolt
7. Replace Seal Cap
8. Replace Top Cap.
9. Sit back and enjoy your clean clothes
2. Remove Seal Cap.
3. Remove 7/16 Bolt
4. Lift out Old Agitator
5. Put in NEW Agitator
6. Replace 7/16 Bolt
7. Replace Seal Cap
8. Replace Top Cap.
9. Sit back and enjoy your clean clothes
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- Customer:
- Russell from CHARLTON CITY, MA
- Parts Used:
- WPW10250667, WP63907, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
banging noise during spin cycle, tub out of balance
I did the repairs after watching a few videos on this web site and it covered everything I needed. Went well and the parts were perfect.
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Electrical burning smell washer stoped working
Replaced motor starting capacitor. Noticed water leak at pump and replaced pump
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Water Pump was leaking
The water pump had a small leak when washing clothes, and my wife was nagging me about it. I know men, youwere shocked that I said nagging and wife in the same sentence. Me being a man, I would have just left it since it is in the laundry room in the carport.
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
I turned the washer on its side and felt where the leak was on the pump, went inside and ordered the new pump. It was here in 2 days and it took 15 mins to put it back on with only a screwdriver to snap off the retainers and pliers to undo two hoses.
I told my woman that it was fixed and we have lived happily ever after and we played Appliance Repair Man and I was paid very well for the "House Call" if you know what I mean!!!!!
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