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ITW4871FW3 Whirlpool Washer - Instructions

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All Instructions for the ITW4871FW3
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Customer:
Kevin from ALBUQUERQUE, NM
Parts Used:
80040
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Agitator not moving
Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes
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Customer:
Kelly from AMARILLO, TX
Parts Used:
80040
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Agitator cogs all broken
Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.
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Customer:
Marsha K from Colorado Springs, CO
Parts Used:
285565
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
top of agitator wouldn't move to pull clothes down
Removed softener dispenser, removed part under that to reveal bolt that holds agitator on to washer. Figured out there was more to the problem than just the dog ear things and had to end up getting a whole new agitator. Probably saved us $60 minimum in labor and trip charge and was a piece of cake! Took my husband less than 15 mins. to remove old agitator and put on new one. Geez, I guess I have to do laundry again!
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Customer:
Edward from Pacific Grove, CA
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Agitator cogs wore out in about three years, requiring replacement.
I ordered these parts for next day delivery. The next morning they were on my door step!

I pulled off the plastic cover inside the agitator, under the softener dispenser and replaced the old "O" rign with the new one. Next I used a 3/8" socket with a 6" extension to loosen the agitator nut and removed it. The one on our machine was on rather tightly - a bit too tight in my estimation.

The upper part of the agitator lifted easily. I lifted out the cog mechanism and studied it. I took the new parts, and assembled them, using the old parts for visual reference. All of this took about ten minutes. Be sure you push firmly on the retainer until it locks in place to keep the cogs in their slots.

Next I spent about 15 minutes cleaning up the agitator just because I like to put stuff back together in 'clean condition'.

Next I replaced the thrust bearing. The instruction specified a special grease to lubricate the thrust bearing - order this when you order the parts. The original one had no grease on it and was quite worn. I used food grade vaseline. You could probably also use silicone lube on this, the part is nylon.

After I cleaned the assembly and put in the new thrust bearing, I replaced the agitator. I had slight difficulty lining up two grooves on the cog holder for the guides in the main agitator mount but got them lined up on the third try - that took less than a minute. I put the new washer on the nut, inserted the nut and tightened it down - be careful not to over tighten, just make sure it is snugged down.

Over-all this is a fairly straight-forward repair job and is not difficult - anyone who can follow easy to read instructions and run a socket wrench can do this. I would only caution to make sure the new cogs are correctly oriented in their holder. Study how the original is assembled so you can duplicate it with the new parts. Just for the record, the nut is standard right hand thread - lefty loosey, righty tighty.

I think these parts are made to fail on purpose - if the machine gets over loaded and the agitator can't work it will chew up the cogs rather than break the agitator. Good thinking on some engineer's part!

I was lucky when I found Parts Select - I'll come here for my parts from now on!
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Customer:
April from Lufkin, TX
Parts Used:
80040, WP3348752
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Top of the agitator wasn't spinning.
I simply removed the bolt from the inside of the agitator and pull the whole the straight up. It came aloose pretty easily. I took the old clothes mover off and put the new one on. On the inside of the mover the dog ears and spacer easily comes out. I removed the spacer and replaced the dogs ears. I put everything back together the way it was when I took it apart. It works as good as it did when I first got it.
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Customer:
Bruce from Bentonville, AR
Parts Used:
285565
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
The cloths mover stopped working
I took out the softner dispencer and there is a bolt under tthe the plastic cover,I removed the bolt and the whole assembly came out,then I installed the new one and reinstlled the bolt and plastic cover,and reinserted the liquid softner dispencer.All only took about fifteen min.
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Customer:
Scott from HILBERT, WI
Parts Used:
W11481722
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Would not Agitate
Tip the washer on its back remove the agitator install new one under 15 minutes
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Customer:
Todd from Milwaukee, WI
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set
Replaced the dog ears.
It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.
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Customer:
Rita H from Bastrop, LA
Parts Used:
285811
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
washer would not agitate
took out old agitator and installed new one, machine now runs like new. couldn't be happier.
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Customer:
Blair from CLINTON, WA
Parts Used:
285811
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
The upper agitator would not engage (would spin freely in both directions)
I simply watched the brief video supplied on both the page as well as my emailed receipt and performed the steps as directed. There were no deviations required... it was exactly how the video described it. Honestly, I expected a more lengthy and complicated repair!
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Customer:
Lyle from Paradis, LA
Parts Used:
285811
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
Agitator Not Working Like It Should
Ordered the agitator repair kit and it came very fast.. Followed the instructions, the kit had all the parts needed.. Took around 30 minutes, but some of that was scraping the built up scale from the agitator itself, you might not have to do that.. Easy job.. Agitator now works like new.. Very Happy, and so is my wife, the kids looked and said, "Hey,my jeans go down to the bottom now, cool..!!"
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Customer:
Larry from Brandon, FL
Parts Used:
285587
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers, Socket set
Agitator seperated from inside of wash drum
I had to find a point of reference first since item came apart in wash cycle and internal pieces fell out - thank goodness for YOUTUBE. Another guy was thoughtful enough to do a video on how the assembly came apart / went back together - a huge help for sure. Actual repair was less than a half hour after obtaining new part and seeing video. The 12 year old washer works like brand new - saving me close to 1,000 dollar replacement charges.
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Customer:
Alec from Indianapolis, IN
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Socket set
The top agitator was not spinning
I popped the dispenser cap off, pulled off the plastic cover that sits on top of the agitator directional cogs assembly, and used a socket wrench with 2 extensions on it to unscrew the nut holding the assembly in place. I misplaced my socket screwdriver and rather than try to buy a nutdriver that matched the size, I just bought a little 3/8" socket extension kit (I needed about 8" of length to be able to use a normal socket wrench). My hands are pretty big so I just had to use pliers to pull the agitator cogs assembly out. Next I just turned the assembly upside down, slipped the plastic ring off that holds the cogs in place, and put the new cogs in place of the old ones. Reassembly was just as easy. The job took about 15 minutes, and once everything was back together the agitator worked like it was brand new.
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Customer:
Chris from Kernersville, NC
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Top half of agitator would not agitate.
Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.
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Customer:
clayton from North Vernon, IN
Parts Used:
W11210463
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
Fill valve failed from hard water deposits
Remove the upper cover on the rear,5 hex screws. Then remove the 2 torx screws holding the valve assembly, its as easy as that.Reverse the process and reassemble, easy.
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All Instructions for the ITW4871FW3
106 - 120 of 883