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6CAP2762EW0 Whirlpool Washer - Instructions

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All Instructions for the 6CAP2762EW0
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Customer:
Donald from Fredericksburg, VA
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Top Half of Agitator would not function without appying sideways pressure
Heard about the website... 1 minute to find it, 10 minutes to order new cogs... 3 day wait for new parts... Rec'd Fedex, 15 minutes total to pull the agitator cover (bleach dispenser) then the bung cover with o-ring (just lift out) expose bolt, unskrew and remove top portion of agitator or entire agitator if it's easier. Seperate, remove black cog holder (slides up the spindle) and replace cogs one at a time just like the old ones. Reassemble in reverse and you are back in business. Saved the $75 deductible on my home appliance warrenty. You guys are the best... cheers...
18 of 21 people found this instruction helpful.
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Customer:
Tenel from The Woodlands, TX
Parts Used:
285811
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Socket set
Agitator did not rotate properly
1. Removed the softener dispenser
2. Removed the cap covering the clutch dogs and the bolt holding it all in place.
3. Removed the bolt holding the two agitator pieces and the clutch dogs together.
4. Removed the two agitator parts.
5. Replaced the clutch dogs.
6. Reassembled and put the bolt back in place.
7. Replaced the gasket on the cover that goes over the clutch and bolt.
8. Replaced the softener dispenser

Very easy!
18 of 21 people found this instruction helpful.
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Customer:
Charmaine from Slidell, LA
Parts Used:
80040
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
Agitator was barely agitating. Making a clicking noise.
Removed agitator cap. Removed bolt inside with socket wrench. Located plastic cogs Pulled out old cogs and slid in new cogs and put back together and works great. Easy to take apart and put back together. Very cheap repair. Cogs less that $4.00 plus shipping. Shipped next working day.
17 of 18 people found this instruction helpful.
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Customer:
floyd from Slidell, LA
Parts Used:
285785
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Would not spin
Remove the nut from the top of the motor shift inside of wsher. then remove the wire harness plug. Take out three bolts side the shaft and motor out. Replace clutch and install in reverse order.
23 of 39 people found this instruction helpful.
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Customer:
Steve from Cypress, CA
Parts Used:
285664
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
16 of 19 people found this instruction helpful.
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Customer:
Ron from Germantown, OH
Parts Used:
285565
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Socket set
The top part of the Agitator was no longer working.
The repair was very easy. The only hard part was due to the age of the machine the cap covering the agitator assembly was stuck on the top.I had to use a very large pipe wrench to loosen it. Other than that the whole repair went very smooth. You will need an extension with the socket wrench in order to reach the screw holding down the agitator.I was very impressed with the service from Parts Select. I received my part very fast and it included everything I needed to complete the job.
15 of 17 people found this instruction helpful.
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Customer:
Chuck from South Holland, IL
Parts Used:
285790
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
14 of 16 people found this instruction helpful.
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Customer:
Timothy from St. Petersburg, FL
Parts Used:
285671
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
would not change steps during washing cycle
1. unplug washer
2. move washer out from wall.
3. remove 4 screws that hold control panel; 2 screws on face and 2 screws an back
4. lift control panel to reach plug for lid switch
and unplug old switch
5. open lid and remove 2 screws that hold lid switch on top opening; remove nut that holds ground wire from lid switch
6. remove old lid switch
7. new lid switch needs to be modified to fit in position,i.e. break tube surrounding wires of lid switch to be 1/2 length.
8. plug in new switch at control panel
9. screw in lid switch at lid opening and reattach ground wire.
10. screw control panel in place
15 of 20 people found this instruction helpful.
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Customer:
James from NAPERVILLE, AL
Parts Used:
80040
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench set
Agitator moves freely in both directions
First I removed the softener bin by pulling it up and off, then I removed the plastic seal by pulling it up and out, then I removed the 1/2 inch bolt with a ratchet and extension, then I removed the upper and lower agitator assembly from the machine and seperated the two by putting my feet on the lower agitator to hold it to the floor and pulling the upper agitator fast and firmly.
Sitting on top of the lower agitator I found the dog ear assembly. I pulled the dog ear assembly off and removed the yellow cap and existing dog ears.
Assembly was reverse.
14 of 18 people found this instruction helpful.
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Customer:
david from o, AL
Parts Used:
285785
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
16 of 24 people found this instruction helpful.
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Customer:
Matthew from Albany, MN
Parts Used:
285753A
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
17 of 27 people found this instruction helpful.
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Customer:
Christopher from Leadville, CO
Parts Used:
WP3363892
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Leaking water on floor under front center.
Disconnet the washer from supply lines. pull washer out, tip on side. Remove water hoses from pump, have to squeeze hose clamps with pliers and slide them down the hose. Then remove the hoses from the pump. Then locate spring retainers that hold pump to drive motor, place flat blade screw driver under each clip and pry clip loose, then remove pump.
Install new pump on shaft, making sure that alignment dowels line up with holes on pump. Hold pump in place and using finger push retainer clips over lip of pump, install hoses on pump, install hose clamps. Hook washer up to supply lines, drain lines, plug in and you'r done.
13 of 16 people found this instruction helpful.
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Customer:
Kevin from Disputanta, VA
Parts Used:
285790
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
15 of 22 people found this instruction helpful.
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Customer:
David from Roanoke, VA
Parts Used:
285671
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Lid Switch failed
I didn't think this would be particularly difficult but it was easier than I expected.

UNPLUG THE MACHINE

Remove the two screws (one on the right , one on the left) That allows the control panel to swing up.

Lift the panel up.
There is a plastic wiring connector that is secured in the top of the washer housing. Press the sides of the top of the connector and remove the top connector. (The bottom part of the connector will still be secured to the housing)

There will be two clamps one on the right side under the control panel, and one on the right.
Use a screwdriver to pop out these clamps. This is where I used the washcloth to place between the screwdriver and the washing machine body to avoid scratching the surface.

Once you pop out these clamps, the housing is free from the tub frame.
Twist the housing just a little and tilt it forward. IT will just slide off the frame.
You can now take the housing wherever you want to more easily get to the switch. It is mounted in the housing.
Take a good look at the way the switch is mounted and the wiring tube is secured because you will need to at least have an idea how to put it back into place.

There will be two clips that hold the wiring tube in place. One on the side and one on the top. Use a screwdriver (and the washcloth if necessary) to loosen and remove the clips.

There are two screws that hold the switch to the housing. Remove these and keep the screws. You will need them to attach the new switch.

Now the only thing keeping you from removing the switch is the connector which you saw earlier before removing the housing. Squeeze the sides of the clip and free it from the housing.

Mount the new switch into the housing and route the wiring. You may have to use a small pair of pliers to squeeze the clips back together to hold the wiring tube to the housing.
Attach the green ground wire to the housing frame just like the one you removed to get the wring tube off the housing.

Push the connector end through the hole designed for it until it snaps into place.

Replacing the Housing back on the frame:
Let the housing all the way down, and slide the front lip of the housing UNDER the front brace of the tub frame.
Carefully let the housing lower onto the side rails (the housing will go on TOP of the side rails).
You may have to gently twist the housing to let it fall into the proper place.
Take the clips and secure the housing back to the tub frame.
These just POP back into place with applied pressure.
Re-connect the lid switch to the control panel wiring connector.
Swing the control panel back down into place and replace the screws on the left and right sides.

PLUG IN THE MACHINE

Viola!! You are ready to perform your favorite laundry task.(Yeah RIGHT!!) Or just yell "HONEY the washing machine is ready for you." Anyway, after the swelling in your eyes go down you will see that your washer is ready to use.

This took me about 40 minutes but some of that time was spent understanding just what to do. With these instructions, you may be able to do it in 30 minutes.

I hope this helps you. Kudos to the Whirlpool Engineers who made this machine easy to work on. This is the 3rd repair I have done on mine. (Rebuilt the agitator drive and replaced the timer) For 18 years of use.. that ain't bad. I think it is good for another 5 years at least. Total cost for this repair: Part=$37, Shipping=$7, Time spent=40 minutes. Not bad considering a serviceman is going to charge $90 labor for the first hour plus parts.
13 of 17 people found this instruction helpful.
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Customer:
Daniel from Temple, TX
Parts Used:
285785
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
12 of 15 people found this instruction helpful.
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All Instructions for the 6CAP2762EW0
61 - 75 of 1426