MAT12CSDGW Maytag Washer - Instructions

I tried to get an appointment with our local appliance repair company, but they cancelled and wouldn't reschedule at a convenient time, so I decided to do it myself. Determined that the Mounting Stem/Tub Seal kit was the needed part and ordered it here. Also had to order the specialty spanner wrench from another website. Parts were delivered in a timely manner. The online video was very helpful and the removal and replacement of the defective part went smoothly. The only problem with the actual repair was with removing the old tub seal gasket -- it took quite a bit of coaxing to get it free. The new parts went in with no problems. However, we have an older model than the one shown in the video -- it has the metal tub top cover with the rubber gasket and ring clamp. This cover is tricky to replace properly. It has to be at just the right height to avoid interference with the spinning inner tub (too low) or with the washer lid (too high). You also have to make sure that the rubber gasket it not twisted or crimped by the ring clamp. It took me three tries to get this just right. After that, everything worked fine and the leak is fixed.

I watched the online video that was supplied when I ordered the part and it made all the difference in a successful repair. Thank you for having such a complete solution!

The repair went fairly smooth following the directions that came with the damper pad kit from partselect.com. It only took as long as it did because the glue has to dry for the pads and it takes a few minutes to scrape off the old pads and glue. this can definitely be done by a first time do it yourselfer. Pliers are needed to remove a spring hose clamp in the back of the washer drum. Two 4x4's are needed to rest the washer drum on in order to gain access to the pads (in directions provided).

Exactly as shown in your provided video from You Tube. What a life saver. The description of needed tools, and the fact that the main nuts securing the tub were REVERSE thread! I would not have suspected that and probably would still be beating on them, tightening them rather than loosening them!It is worth the price to purchase the spanner wrench (correct style), used to remove those tub nuts. Thanks for the great service and the video. Well done!

I followed the video provided. The video was very clear and helpful.

followed video from your website. Nut does not come off as easy as your video shows.

watched video, ordered parts, parts arrived fast in two days, watched video again, Repaired washer saved money

The repair went well.I had to replace the seal under the tub.The video was the key to my success,I did not have a spanner wrench,I don't think it would have helped anyway,The nut was corroded I had to drill holes and chisel it apart after that it was no problem.

I did an internet search for a leaking washer and came across this web site.I looked under my washer model and it showed the repair parts plus it has a video of a repairman doing the job.The video was none the less the best help I could ever imagine.Tools needed and how to do the job a step at a time.The parts came to my door in two days via regular shipping method.I also purchased the special SPANNER WRENCH on eBay for about 10 bucks and it showed up the same day as my parts.The job took me about a hour and now my washer works like it should with no leaks.Thanks to Parts Select I highly recommend this site and their my new lifesaver. Ciao, Steve M

I googled "washer leaking water" and found some videos which then lead to PartSelect. I had a bit if difficulty finding my parts, but with help of the PartSelect customer service I was able to get what I needed along with some more instructions. I ended up replacing all the hoses, the drain pump and the siphon break. My washer is back in use and my floor is dry. PartSelect is now in my Favorites List.

The video was very usefull> however could not find the (specialty tool) as seen on You tube the nut was so corroded that it would not of helped anyway. Used punch and hammer.Make sure you back out the locking set screw all the way out other wise it may strip threads. Overall the repair went well. But only lasted 2 weeks and started to leak again. May be due to worn bearing? Not sure Getting new washer instead of repairing this one. I would also order the bearing too if the washer has been leaking for any legth of time,Good luck.

I took the front off by removing the two Phillips head screws at the bottom. I leaned the washer backwards and blocked the front up about 6 - 8 inches. Next I loosened the three screws that hold the pump on. Then remove the belt. Now it is time to get the hoses off by taking the clamps loose. Wiggle the hose and pull them off. You need a small bowel and towels to collect the water in the hoses. The final step is to take out the three screws that you already loosened that hold the pump on. The pump can now be lifted up and removed. Replace the pump with the new one and reverse the procedure.