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MAH21PNDGW Maytag Washer - Instructions

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All Instructions for the MAH21PNDGW
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Customer:
Richard from Greenville, NH
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Spinner making loud whining noise.
As Typical with this Neptune front load washer, the Water Seal fails to keep water from getting into the bearings. The bearings start to sound like a jet engine at high speed spins once the grease is washed out (nice grease splatter at the back of the cabinet). You can replace the Lip Seal but the bearings are not part of the kit. It is a waste of time to replace the seal kit if the bearings are already bad or going bad. You can't buy the bearings from here or any other appliance part store. You have to purchase a new tub in order to get new bearings, at $500+. Not worth it. I purchased the Lip Seal Kit with the intention of removing the bearings and replacing. The instructions that come with the kit explain with diagrams how to disassemble. In order to remove the spinner from the outer tub, I had to remove the whole tub, place it face down on some 2x4's and hit the spinner shaft with a hammer and block of wood to get it out of the old bearings. It came out fairly quickly. I removed the old lip seal (you can use the two access holes at the back of the outer tub to bang out the lip seal with a nail) and using a hammer and screwdriver, banged out the front bearing in the outer tub from the back and through the back bearing. This took a little while of moving around the bearing edge and tapping out, especially since there is a pipe spacer between the 2 bearings. It can be moved partly out of the way. The spacer will fall out with the front bearing. I then removed the C-clip that holds in the back bearing and banged out using the same method as the front bearing but from the inside. It too took a lot of tapping around the edges due to lots of corrosion. Once I had the bearings out, I looked up the make and model printed on the covers. Order using a DDU designation which is a rubber seal on both sides, like originals. I cleaned up the bearing mounting surfaces using a dremel tool and wire brush attachment. Make sure you get the metal free of any contamination. Use grit paper if necessary. I also sanded down the spinner shaft and got the spindle nice and shiny. I inserted the larger front bearing first (use a little grease on outside edge), it was a very tight fit and had to tap in using a hammer and metal rod. Make sure it is all the way in. Install the new seal kit (mine was the crummy original design, not the revised one). With the spinner tub on the floor shaft up on some 2x4's (light coating of grease on shaft), place the outer tub over the spinner with the shaft inserting through the new bearing and out the back. The shaft isn't an interference fit with the front bearing so it should slide in easily. WIth the shaft fully inserted, install the pipe spacer (cleaned up) then place the back bearing (outside edge greased) over the shaft and into the outer tub. This is an interference fit and will have to be tapped into place. It also was a tight fit into the tub. WIth it part of the way into the tub, I installed the belt pulley and tightened it down using a longer bolt than supplied, and this pushed the bearing the rest of the way in. I then installed the the C-ring. Not sure why the C-ring is needed with the bearing being such a tight fit. I installed the tub assembly back into the washing machine cabinet and installed the pulley and belt.. After reassembling the complete washer (after much cleaning of dust and soap scum, etc) I ran the unit once with no clothes to make sure any contaminates (grease, etc) where washed out first. So far so good, nice and quiet. If it last me another 5-10 years I will be happy. It will fail again for the same reason since I had to use the same lame seal kit and didn't have the revised version un
322 of 345 people found this instruction helpful.
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Customer:
Michael from Cache, OK
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Bad bearings on inner drum
Unplug and turn off water.....Removed belt drive cover. Rolled belt off of pulley. Removed pulley from back of splined shaft. Removed front door and front panel. Removed two screws that hold top of washer down, 4 screws that hold detergent/bleach tray to top and tilted top back. Removed 4 screws that hold door seal assembly to frame. Popped clips from back of seal away from outer drum. Note locations to reinstall. Pulled small hose away from seal assembly (located at bottom of door seal. Removed door seal assembly. Removed torx screws from tumblers in inner drum to access nylock nuts that hold inner drum to spinner. Removed inner drum. Pulled spinner shaft from outter drum. Removed seal from inside outer drum where shaft passes through bearings. Knocked outside bearing out with drift from inside outer drum. Be careful no to nick/scratch bearing fit or shoulder. Go to the back of the machine and knock the inner bearing out using same method. TAKE YOUR TIME. Outer drum 600 bucks, so don't mess it up. Bearings are available at local bearing shop. NSK 6206DU and NSK 6207DU. Cleaned well and made sure that bearing fits were in good shape. Cleaned up spacer that fits between bearings. Note the way it comes out of the bearing holder (it is tapered on one end). Tapped outer race of inside and outside bearings into fits (barely) after lying the spacer between the bearings in the bearing sleeve. Used threaded rod and some washers of the proper size to pull bearings together. Tapped outer races to make sure that they were seated. Check spacer sleeve fit between inner races (hold it up in the proper location with your fingers....should be snug. Pressed new seal in per directions. Trial fit spinner into bearings/spacer. Installed pulley and belt. Note how bearing spacer and shoulders and pulley clamp inner races together so that you don't get any slip/slop/slap. Reassembled in reverse. Only problem I had was with the door latch manual releast that I accidently clamped between the bleach/detergent dispenser and lid when closing it up....had to adjust. Drank beer and bragged to wife. Been about 20 loads no....no leaks and as quiet as it was new. Took about 2 hours to take it apart and about 3 to put back together....Not a bad job. Definitely cheaper than an outer drum assembly.
159 of 162 people found this instruction helpful.
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Customer:
Stephen from Ft Lauderdale, FL
Parts Used:
22004465, W10181639
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Bearings between spinner and outer tub replaced
The Neptune stacked washer/dryer maintenance manual was a must-have for this repair.

The washer's sound during spin cycle had changed over time from a jet-engine whine to a low rumble. Inspection from the rear revealed that the seals between the spinner and outer tub had failed, and the bearings had been damaged by water intrusion. The bearings are not a replacement item. They are installed as part of the outer tub assembly, so the whole outer tub must be replaced. This requires almost complete disassembly of the washing machine.

The disassembly was relatively easy with the maintenance manual in hand. I had to use a gear puller to remove the pulley, though. I decided to replace not only the outer tub, but the spinner shaft as well since I believed the shaft may have been damaged when the bearings failed.

Reassembly was not so easy. I installed the outer tub, then wrestled with the heavy counterweights. The lower weight was particularly unwieldy, since I had support it from below while attaching it to the bottom of the tub. I finally used books of different thicknesses to hold the weight in place while locating the screw holes for attachment. The upper weight attached easily after I wrestled it into position. This is a concrete weight of about 25 lbs, I would guess.

The other problem was attaching the outer tub cover with the rubber boot attached. It is held by 12 clips, and it was difficult to seat the cover tight enough to attach the clips. I started at the bottom and worked around, instaling clips as I went. The last 4 clips were the hardest; I had to cinch up the cover with C-clamps before installing the clips.

The rest of the assembly was not difficult.

I had my wife help locate the new tub on the struts in the back and to help support the motor while I hung it on the outer tub. Otherwise, this is a one-man repair.

Total cost around $350, thanks to Partselect.com reasonable prices. I shopped around and they offered the best price snd excellent service.

I spent about 8 hours on this job.
106 of 125 people found this instruction helpful.
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Customer:
Scott from Redmond, OR
Parts Used:
12002022
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Replace bearings and seal on Maytag Neptune tub.
My repair (replacement of Maytag Neptune front load washing machine tub bearings) went well — knock on wood. The reason I took on the job somewhat confidently is I read online (probably from your site) the testimonial of someone who successfully did the same repair I faced. It is this persons sharing the recount of what it takes to do this job that gave me the motivation to take it on. For me it was around an eight hour job being my Neptune is a stackable (with the drier ontop). It has been a week now of operation with about 10 loads through the washing machine. It is sooo nice not listening to the previous worn bearing sound best described as a jet plane winding-up during taking off coming from the washer during its spin cycle. I pray the shaft seals stay snug. The job definitely was a major undertaking. Replacing the seal and bearing myself I saved probably saved $900.
Scott
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Customer:
DANIEL from WEST CHESTER, PA
Parts Used:
12001788
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench (Adjustable)
Belt wore off and broke
Opened the back panel of the washing machine. Removed the old belt and wrote down the part number. Shopped online for a suitable replacement and found a perfect match at part select.com. I put in an order and it was delivered in a couple of days! I opened the back panel of the washing machinie again. This time I decided to also replace the isolators that came with the kit. For this, I had to unscrew the motor and gently tug it free. I placed it on the floor of the washing machine. I then replaced the 2 isolators as described in the kit, reinstalled the motor and put the screw back on. I then proceeded to place the belt on the motor and on to the wheel. This took couple of tries to get the grooves right. I then tested the washing machine on a rinse cycle and things looked good. Its been working fine so far.
38 of 46 people found this instruction helpful.
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Customer:
Fritz from Wasilla, AK
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
very loud noise when washing and especially spinning
Pre-ordered the spinner support & seal kit, searched online and found a repair manual, disassembled machine according to the manual, removed snap ring outside of rear bearing, used hammer and drift punch to remove bearings, went to local bearing supply store and purchased 1-6206 2RSJEM and 1-6207 2RSJEM for a total of $43. Used needle scaler to remove the ~1/8th inch of scale from inside of the outer drum and outside of the inner drum and other parts encrusted with scale. Installed new bearings and the seals and new spinner and reassembled the rest of the washer. Now we can't hear it when it spins!
33 of 36 people found this instruction helpful.
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Customer:
Michael from Orland Park, IL
Parts Used:
22004465, 12001788
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Loud noise when in spin dry
This kit came with instructions. I followed them closely. The only thing I could add is clean the tub spindle with steelwool to remove any debris or rust. then wipe down spindle to remove all steelwool particles and follow instructions to reassamble.
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Customer:
Susan from Whiteford, MD
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
Bad bearings and support arm
We took off the fornt and back of the machine and pulled out the outer tub...then pulled the rear and the front bearings...and the sleeve between...and the support arm...We had only thought we would replace the bearings, but there is a seal in the hub of the support arm that often goes wrong and causes the bearing problem...That appeared to be the case in this fix...so we are glad we chose to replace the arm too. Then we reassembled in reverse order and voila! The machine is as quiet as can be!
23 of 26 people found this instruction helpful.
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Customer:
James from Chillicothe, IL
Parts Used:
WP210684, 12002022
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Seal failure, leading to bearing failure
Not much to add to others' descriptions of the repair except for two things- one, the procedure for removing the front shroud on a stackable unit is somewhat different than what is described in the seal kit directions. The door switch assembly gets in the way; though the whole repair can be done by one person, it would be better (and safer) to have a second person helping at least during this part. The whole shroud is unwieldy, with two drain hoses attached, along with two dispenser hoses, the door switch/light, and the side & bottom mounting brackets, and it has to be eased out one step at a time. During the last part of this you will have to lift up the front of the dryer at the same time.

Second, our particular washer has a 90xxxx serial number. The bearings are Chinese-sourced, not the good NSK bearings. Though the listed bearing numbers are the same... the rear bearing is held in by a retainer that is permanently fixed into the outer tub. There is no easy way to drive the bearing forward, either, as the retainer covers nearly all the bearing outer shell. The chances are very high that the outer tub would be damaged beyond repair if the retainer or bearing was removed. Fortunately in this washer, the back bearing was still in reasonable shape and had some grease left; I was able to pop out the grease seal and re-pack it with wheel bearing grease. The front bearing & seal are replaced as others have described. The front bearing takes a majority of the load, so others may have similar wear.

This washer was only 3 1/2 years old; we bought six Maytag appliances at the same time, and four of the six have had major repair problems (two were cheaper to replace than repair). That, and the $678 replacement cost of the outer tub, explains why the Maytag repairman is so lonely...
23 of 27 people found this instruction helpful.
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Customer:
enrique from crest hill, IL
Parts Used:
WP22003275
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
inner door was dammaged when i washed my sons football- ribpads.
i removed the door,placed it on the kitchen tabel and removed 8 screws that hold the innerpart to the outer part and exchanged parts . there was a spring and a vent piece that snap on and off too. then i reinstalled the door and ran a load to check for leaks and there were none it was very easy but the best part of the repair was that i ordered the part on saturday nite and recieved it on monday , part select .com i thank you for your excellent service.......
22 of 24 people found this instruction helpful.
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Customer:
Stacie from Las Vegas, NV
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The spinner support had sheared off
First, I removed the drum. Removed the spinner support. Removed old seals. Reinstalled new spinner support. Reinstalled pulley and belt. Reinstalled drum. Reinstalled machine covers.
22 of 35 people found this instruction helpful.
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Customer:
Paul from Tallahassee, FL
Parts Used:
22003728
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Bad pressure switch on front loading washer allowed water level to exceed proper height leading to water leaking from door seal.
First I sent the local repair man away. I recieved much better advice from this forum. Partselect saved me literally hundreds of dollars. The local repair man was headed in the totally wrong direction.

After identifying the problem with the online partselect repair forum I ordered the part. It was in stock and delivered the next day.(local dealer needed 2 weeks to get the same part) The repair was fairly easy. The pressure switch sits on top of the water manifold for the pump. Removing the old pressure switch required disconnecting the connector and then pulling it free from the snap clip on the backside of the switch. After taking out the old switch I took off the pipe boot that the pressure swich inlet tube seats into. This pipe connects directly to the drain hose that runs into the manifold. I would recommend this to make sure this pipe is not clogged. The pipe needed to be cleaned as a plug of old detergent was totally blocking the pipe.( In fact this was probably the cause of the problem as no water could make it to the actual pressure switch. I had already ordered the new swith so I installed it anyway.) After cleaning out the pipe I put the boot and retaining clip back over the top of the pipe. This was the most difficult part of the repair. It took some time as the clip is very difficult to replace. From there it was just snaping the new switch into place, plugging in the connector and it was done. After putting the front washer cover back in place it was ready to go.
17 of 20 people found this instruction helpful.
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Customer:
Gregory from El Dorado, AR
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench (Adjustable)
Bearings making loud rough noise
Thanks to all the others who gave detailed information I was able to replace the front & rear bearings and front seal. I must say it was a time comsuming job but at least I am alot clearer on the quality of clothes washing machines. I do believe I could give a manufacturer / designer some design points after working on this Maytag Neptune. I was able to knock out the bearing shaft that held the stainless perforated tumbler inside the plastic tub/drum by using a #3 LB hammer I reinstalled the old screw in the shaft which held the plastic pully on because this would keep the end of the shaft from being damaged. After several blows it started moving I was afraid I might damage the plastic drum but fortunately no damage was done to it. After removing the stainless steel perforated tumbler here is where it really got interesting. The Hub that held the old seal was shot! pretty much deteorated from corosion it seems. Here is where I could significantly help a manufactured/designer out The bearing/seal hub should have been made out of stainless instead of Pot metal/ aluminum or whatever they made it from. After much cleaning with a small wire brush and vacuming all the debree out of the Tub I didn't have much hub left to install the new seal. Also the three armed Spinner was very coroaded it attaches to the back of the stainless tumbler I removed it from the stainless tumbler and wire brushed it the back side was full of crud, it looked like left over washing powder or soap and Corosion debree it was a job just cleaning it up. I pressed on and on though replacing both bearings front and rear. Thanks to another person who explained the easy way to remove the bearings and race I was able to do so without removing the Drum/Tub as others stated they had to do. The Dremmel and a few Cutter blades did the trick I cut a wide V notch in the bearings and the bearings fell out I then cut through the bearing race being careful not to cut too deeply although if you did slightly cut beyond the race it really wouldn't matter because the front seal will keep it from leaking anyway. Anyway when I cut through the race it made a ping sound and the race pulled away and fell right out of the HuB. The front & rear bearings a definately serviceable and it doesn't have to be a beat/bang ordeal. after cleaning up the hub I tapped the new bearings in place and discarded the metal spacer that went inside the middle of hub. I then brainstormed on how I could install the new Lip Seal upgrade and then it dawned on me that since the inner Hub that holds the seal was so far gone and only enough left to barely hold the new seal in I remembered the ole saying Don't Discard just use JB Stick or JB Quick I used JB Stick to fill in around the new seal because it is supposed to bond to metal and it did just that I pressed the putty in quickly before it hardened bringing it out even with the plastic drum where the origional hub should have been and made the repair to the deteriorated Hub so that the Seal would stay in place it Worked! This Maytag Neptune was given to me by my mother in-law she did not want to wait on the repair after I tried to previously repair the problem with it I just did not delv deeply enough into the problem with this washingmachine at first. I previously removed both Pumps thinking they were not pumping all the water out because the Towels especially were staying soaked. Both the pumps were nasty with alot of debree inside of them now I know that because of the deteriorated Seal Hub on the inside had done the dirty work. The Pumps can be easily taken apart only a few screws and the plastic impeller can be gently pried off also that is where I found alot of particles from the deteoriated Seal Hub I then reinstalled the pumps and they worked fine pumped out the water. Then that is when I noticed it wasn't cycling properly also Ha Ha I thought to myself what else could possibly be wrong with this washing machine? Thanks to Parts Select site I wa
17 of 22 people found this instruction helpful.
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Customer:
David from Gibsonia, PA
Parts Used:
WP22003275
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water leaking down the front of the washer
The inner door panel was damaged by something getting caught in between it and the tub wearing a hole in the plastic.
Remove door hinges.
Remove screws on sides(2 on each hinge)and 4 on otherside and 2 on bottom.
Pull inner door panel (plastic) out.
Remove doorlatch by flipping up center tab and squeezing sides together.
Remove metal tabs by tilting up the backside and tilting down the front (screw hole side) and pulling through the back.

Reverse for reassembly - relatively easy.
15 of 17 people found this instruction helpful.
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Customer:
john from richland, MI
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Front bearings totally destroyed rear bearings rusted out
I found your site where other people worked on their washers . I removed the front & rear panels. at the front I found that removing the rubber tub seal was easy, then I removed the 3 agitaters that cover the nuts that hold the tub to the support drive shaft ,I saved the plastic shims nuts & washers then removed the tub,I removed the drive wheel, I put the bolt & washers back in the shaft end & knocked it out with a 1lb hammer.I removed the motor and all the hoses also the front & rear WeightsI left the switches connected to the wires, for everything I removed including screws I taped them all to the parts that they camefrom .Then I knocked out the rear bearing with a 8" long 1/2'dia.piece of steel rod taking care to drive evenly around the circomference of the bearing. the front bearing was in 2 pieces with the bearings in a pile inside the hub because of the spacer between the bearings there was not a lot of bearing to hit but eventually it came out I saved the spacer & the rear bearing clip & cleaned them up for reuse.The face of the crap metal insert was badly corroded ,I cleaned it and all surfaces inside the hub with a wire brush in my drillmotor I found bearings at an industrial store and found NO problem matching the old bearings I ordered the lipseal kit from Part select It came with 2 seals & dubious instrutions I found the revised seal did not fit my support shaft but the other one did ,it comes in 2 parts that are stuck together with grease pry them apart with e small screw driver. I then tapped the new bearings in rear first then the spacer. then the front bearing I tapped it in enough to get it started then I inserted a cardboard toilet roll center folded enough to go in through the spacer & the rear bearing this lined up the parts so the shaft will go throughafter the bearings & new seal were in I used a marine silicon to put over the corroded face & made shure that it snugged up to the seal ,sealing it good I let it set for 24 hrs Then I putthe shaft back onto the tub put the agataters back on, then put the outer shell with the new bearings back in place connected the hoses, the weights, the switches, the wire clips,the motor,hooked up the springs ,inserted the tub, put the drive wheel back on the shaft then the belt , then put all the front panels back and IT ALL WORKED. total cost $36.00 for bearings $53.00 for the seal kit so about $90.00 total & two weeks at about a couple of hours a day .shure beats $650.00 + $300.00 at a repair facility . GOOD LUCK .IAN
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All Instructions for the MAH21PNDGW
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