MAH3000AWQ Maytag Washer - Instructions
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- Customer:
- Michael from Austin, TX
- Parts Used:
- WP22002119
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Wrench (Adjustable)
Spin action failed because the door did not lock
The instructions from Richard of Austin, MN were instrumental in repairing my clothes washer. I am an electronics technician, and my control board failed just like Richard indicated. One thing Richard did not state is that resistor R11 and Q6 did not fail until the wax motor (solenoid) shorted out. If I had used the old wax motor, it would have caused the new parts I installed on the board to fail. I did find the wax motor cheaper on other companies web sites but without the instructions Richard provided, I would have had to spend nearly $300 on a new control board instead of repairing the original board. The two limit switches on the machine can be checked using an ohm-meter, so they only need to be replaced if they do not close when engaged which can be done manually. I found the resistor and Triac at Radio Shack online. I repaired the machine for about $40 total. Michael from Austin, TX
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- Customer:
- John from Portland, OR
- Parts Used:
- 12002533
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
leaking boot around drum
The video was great. The only problem was getting the spring back on. It was way too stiff, so I put it in a vise and stretched it a bit. It's a bit fussy but your site made it go pretty easy. thanks
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- Customer:
- greg from ozone park, NY
- Parts Used:
- WP22002162, WP22002119, 12001788
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
will not high speed spin
remove door phillips remove front push down and pry out remove soap tray phillips remove two nut screws to lift up topy open tie or support top up remove bad contactor phillips normaly open check with continunity tester replace and reverse procedure
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- Customer:
- thomas from saugus, MA
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer leaked due to a tear in the bellow.
Had to remove the door, the face of the washer, and two face pieces between the washer and the stacked drier. I then removed and replaced the bellow. The installation of the new bellow was difficult, the first time. Getting the silicone part onto the tub is tricky as is re-installing the cable and spring. I must have not gotten the cable properly seated on the lower lip as it leaked and I hade to repeat the job the next day. The second time around was much easier. There is a learning curve, even for me, a retired electro mechanical tech. I thing someone who is not very handy would have trouble with it. This repair should be considered only by someone of intermediate or better skills.
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- Customer:
- Emil from Bonney Lake, WA
- Parts Used:
- 12002022
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Getting a slight "thunk" or "chirp" when the drum shifts direction
I bought the new Lip Seal Kit thinking that the sound I was hearing had to do with it sticking inside the drum at the end a rotation in either direction. We had replaced the outer drum a few years back when the bearings went. Believe me, you will know when your bearings are going. It sounds like you are in the same room with a jet engine. I knew this sound was not from the bearings. I had the washer apart in about fifteen minutes...and yes, I am a 125 lb. female...so ladies, it is not an impossible task. I have taken that washer apart enough times before that it is no big deal. Just make a mental note as to how it goes back together....if all else fails one can look at diagrams online. My husband just stood there and said "nice job honey". After I got the old seals out and the parts cleaned up, I turned the bearings to make sure they sounded smooth. A-okay. I installed the new seal and smoothed molycote on the spider shaft; replaced the drum, front panels, etc; tightened the pulley with a torque wrench, belt on, etc. and.....turned on the washer. The sound is still there. Sooooo, I am fairly confident that it comes down to the belt and the motor isolators...mostly the isolators...belt is pretty secure. I am changing those tomorrow. Found someone on youtube with the same problem...only far worse...and a response posted said it probably was due to the isolators and belt. Our seal wasn't too fried, but I guess that it isn't a bad thing that I changed it anyway since it has been a few years and they do fail resulting in bearing damage. Better to catch it now. As for whether my machine is worth fixing at its age, I went shopping while this was going on and I don't trust anything out there to not have a multitude of problems. At least with my current model...that still looks like new btw...I don't have a learning curve to deal with on how to take it apart. And a great big shout out to my father who taught me how to dig in my heels and get my hands greasy!! Update: Replacing the motor isolators did the trick. Put on a new belt too as long as I had the back panel off again. Running like a champ!!
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- Customer:
- Andre from Mesa, AZ
- Parts Used:
- 12002533
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Moldy bellow
Well, if a picture is worth a thousand words, the repair video is priceless! Without it, this repair would have been more difficult, but it was so easy to follow along with the video while doing the repair. I rated it easy, but the reinstallation of the wire and spring holding the bellow in place requires significant pulling power. It took a couple tries to get it on, but other than that, the rest of it is cake. From start to finish, the job took less than an hour, but set aside some time for cleaning behind the washing machine if you haven't pulled it out in a while! Also, I have to mention that the part I received was an identical genuine Maytag part and not a remanufactured knock off. The fit and finish was perfect.
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- Customer:
- Zhilei from Wilton, CT
- Parts Used:
- 12002533
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
washer leaking water
The front seal had a long slit which leaks water during washing cycle. We followed the repair video every steps and got the old seal off really easy, the most difficult step is to tie the cable with the spring, it is too strong and can not be done with one person. All steps are the same as shown in the video. Thank you for providing the video and the part.
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- Customer:
- Rob from Manhattan, KS
- Parts Used:
- 12002022
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers, Socket set
Seal failed then bearings
Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,
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- Customer:
- Janice M from Omak, WA
- Parts Used:
- WP22002119
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Door lock light and spin cycle wouldn't work. The tub would drain but left clothes wet.
My Maytag Neptune quit spinning. I found an on-line diagnostic tree and traced the problem to the wax motor. Testing indicated that the motor had failed even though it was still getting power. The continuity between the wax motor and control board appeared to test good. Based on the apparent diagnostic results, I found PartSelect, read their reviews, and ordered and installed the new wax motor. Once installed, I discovered the new wax motor would not work. I did some more online research .It helped me to find that I had a burned R11 on the control board. It's great for those who want to try their repair skills before ordering a new control board at nearly $350. I I contacted Neptunehelp.com and explained I had just purchased a new wax motor from PartSelect. Neptunehelp sent me the rest of their Stage 1 Repair kit at a discount by eliminating the wax motor in the kit. The kit included solder, a solder wick, a wire to open the printed circuit board holes, and both a new R11 and Q6. The site had a thorough explanation as to why both electronic components should be replaced at the same time...any why both should be replaced if the wax motor has failed. They also had an excellent video on some tricks about installing the wax motor, and an excellent video review on soldering tips if you want to attempt a repair on your own. PartSelect was OK for as far as it went, and the wax motor I purchased now works as it's supposed to. But I hope they will link to the Neptunehelp.com site to assist those who are more adventurous and have more advanced do-it-yourself skills. If you know anything about a VOM and have ever done a little soldering, it may be a better option than buying a wax motor and control board when only the was motor, R11, and Q6 are needed. I've completed the whole repair, including soldering in the new electronic components, and have just completed one wash cycle...the unit now works like new. If you are unsure about your electrical skills, you might want to stick with PartSelect and buy a wax motor and control board. If you're more experienced, and don't mind spending about $50 before having to spend nearly $400, then check out the Neptunehelp.com site for some good one-stop shopping and some good instructional references. They have a couple of contingency plans if the Stage 1 kit fails to fix the problem.
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- Customer:
- Richard from Brownstown, IN
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
leaking gasket
Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!
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- Customer:
- DONNA from WALKER, WV
- Parts Used:
- 12002533
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
washer was leaking water all over the place
removed the door &the top took the tightener off the bellow took old one out put new one on and clean all parts and put it back together works like a new one love it.
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- Customer:
- Ivars from Fairfax, VA
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Mildew, water in bellow and under tub
Set my iPad on the dryer and played the video. Could not have done it without it. Putting spring back on was the hardest, fell off once. Took that long because video connection timed out and had to get another coffee. Part delivery was quick. Found the drain tube out of the bellows was clogged. If it wasn't for the mildew on the bellows could havw fixed the problem if I had known about a drain at the bottom of the bellows.
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- Customer:
- Alethia from New Braunfels, TX
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
washer boot was leaking
Followed the video, besides the spring, everything was easy.
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- Customer:
- Clesson from Scottsdale, AZ
- Parts Used:
- 12002533
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Moldy bellow
I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.
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- Customer:
- Keith from Rocklin, CA
- Parts Used:
- WP22003262
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
The washer was leaking
I removed the rear access panel, used a nut driver and pliers to remove the old hose. I tried to connect the new hose with the spring clamp on the pump end of the hose. I gave up on that after a few attepmts because the clamp was very hard to manipulate with standard pliers. I used a standard screw type hose clamp (2") that I had instead. The tub end was easier because a standard hose clamp was used there already. The washer no longer leaks, and I saved a lot of money by doing the job myself!
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