MAH4000BWQ Maytag Washer - Instructions

Set my iPad on the dryer and played the video. Could not have done it without it. Putting spring back on was the hardest, fell off once. Took that long because video connection timed out and had to get another coffee. Part delivery was quick. Found the drain tube out of the bellows was clogged. If it wasn't for the mildew on the bellows could havw fixed the problem if I had known about a drain at the bottom of the bellows.

Parts Select suggested the fix with a 99% rating that it was the drain pump motor. When I got the old pump out it was clearly not working. It took 4 days to get the part, but after getting the part it was just plug and play.

remove door phillips remove front push down and pry out remove soap tray phillips remove two nut screws to lift up topy open tie or support top up remove bad contactor phillips normaly open check with continunity tester replace and reverse procedure

Had to remove the door, the face of the washer, and two face pieces between the washer and the stacked drier. I then removed and replaced the bellow. The installation of the new bellow was difficult, the first time. Getting the silicone part onto the tub is tricky as is re-installing the cable and spring. I must have not gotten the cable properly seated on the lower lip as it leaked and I hade to repeat the job the next day. The second time around was much easier. There is a learning curve, even for me, a retired electro mechanical tech. I thing someone who is not very handy would have trouble with it. This repair should be considered only by someone of intermediate or better skills.

Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,

Followed the video, besides the spring, everything was easy.

My Maytag Neptune quit spinning. I found an on-line diagnostic tree and traced the problem to the wax motor. Testing indicated that the motor had failed even though it was still getting power. The continuity between the wax motor and control board appeared to test good. Based on the apparent diagnostic results, I found PartSelect, read their reviews, and ordered and installed the new wax motor. Once installed, I discovered the new wax motor would not work. I did some more online research .It helped me to find that I had a burned R11 on the control board. It's great for those who want to try their repair skills before ordering a new control board at nearly $350. I I contacted Neptunehelp.com and explained I had just purchased a new wax motor from PartSelect. Neptunehelp sent me the rest of their Stage 1 Repair kit at a discount by eliminating the wax motor in the kit. The kit included solder, a solder wick, a wire to open the printed circuit board holes, and both a new R11 and Q6. The site had a thorough explanation as to why both electronic components should be replaced at the same time...any why both should be replaced if the wax motor has failed. They also had an excellent video on some tricks about installing the wax motor, and an excellent video review on soldering tips if you want to attempt a repair on your own. PartSelect was OK for as far as it went, and the wax motor I purchased now works as it's supposed to. But I hope they will link to the Neptunehelp.com site to assist those who are more adventurous and have more advanced do-it-yourself skills. If you know anything about a VOM and have ever done a little soldering, it may be a better option than buying a wax motor and control board when only the was motor, R11, and Q6 are needed. I've completed the whole repair, including soldering in the new electronic components, and have just completed one wash cycle...the unit now works like new. If you are unsure about your electrical skills, you might want to stick with PartSelect and buy a wax motor and control board. If you're more experienced, and don't mind spending about $50 before having to spend nearly $400, then check out the Neptunehelp.com site for some good one-stop shopping and some good instructional references. They have a couple of contingency plans if the Stage 1 kit fails to fix the problem.

1. ReMoved spring and cable from tub, 2. Remove bellow drain hose clamp at bottom of bellow, 3. Remove bellow from tub side and door frame, 4. Wet door frame with water and dish soap solution, 5. Press door frame side of bellow into slot. Align grooves, 6. slide tub side of bellow over tub edge, 7. Say a prayer to the good of your choice, 8. Reattach bellow cable with spring. This required use of double stands of 60lb braided fishing line to chinch most of the way and then use of a spring hook took in one hand and needle nose in the other. No less than 12 attempts. Be sure to have another pair of hands ready when doing and the whole job will take about 15 to 20 minutes.

On-line instructions were found easily enough. And followed easily. Hard part was placing the cable and spring which secures bellow on drum. One instruction said "you cannot do this by yourself" (I couldn't see how help would have "helped") the other said "this was the hard part" of repair. I weight 115 lbs and it took me 1/2 hour to finally get the spring hooked through cable end it's a very STIFF spring! I only had a short pair of needle nose pliers - an 8-inch pair would have given me more leverage and shorten "hook-up" time.

This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.

Replaced wax motor. You must also replace R11 (3.9 Ohm carbon film resistor (1/4 watt), Q6 Triac (Mouser 526-NTE5656), replaced Jp 18 (jumper) with a fuse (Mouser 576-0251.500HAT1l. This job requires the use of a solder sucker in order to remove parts without lifting up cooper traces.I have had experience with many electronic projects,and could have done this one easier if I still had the proper tools.A solder sucker is cheap, and without it, you will damage the traces. I did, but used a continuity checker to verify I made solder contact with the traces. I have six of these stacked washer/dryers. All failed after about a year of use. I am in absolute disbelief regarding all the stories about how easy this repair is.

remove door with Phillips remove front panel nut driver remove soap tray lid and lift up top Phillips test small contactors for continuity and replace removed locking sprocket and replaced

Video repair instructions on the Parts Select site was right on and made the repair very easy. I took a little longer in my repair as I cleaned each piece I took off to make sure there was no dirt/lint/rust/mold remaining. The only difficult part was putting the spring back in place, this took a couple of tries. Other than that, relatively easy to replace and would recommend that anyone with any handyman skill to do this repair/replacement themselves.

Well, if a picture is worth a thousand words, the repair video is priceless! Without it, this repair would have been more difficult, but it was so easy to follow along with the video while doing the repair. I rated it easy, but the reinstallation of the wire and spring holding the bellow in place requires significant pulling power. It took a couple tries to get it on, but other than that, the rest of it is cake. From start to finish, the job took less than an hour, but set aside some time for cleaning behind the washing machine if you haven't pulled it out in a while! Also, I have to mention that the part I received was an identical genuine Maytag part and not a remanufactured knock off. The fit and finish was perfect.

Removed front panel and door, lifted top cover to access door lock. To remove the wax motor, you need to remove the Door Lock/Spin enable switch. Important note, there are two switches so to completely rebuild the door lock, you need get two of the Door Lock/Spin Enable switches. Same part/part number, one is for the door lock and the other for the Spin enable.