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MAH21PDDXW Maytag Washer - Instructions

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All Instructions for the MAH21PDDXW
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Customer:
Richard from Greenville, NH
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Spinner making loud whining noise.
As Typical with this Neptune front load washer, the Water Seal fails to keep water from getting into the bearings. The bearings start to sound like a jet engine at high speed spins once the grease is washed out (nice grease splatter at the back of the cabinet). You can replace the Lip Seal but the bearings are not part of the kit. It is a waste of time to replace the seal kit if the bearings are already bad or going bad. You can't buy the bearings from here or any other appliance part store. You have to purchase a new tub in order to get new bearings, at $500+. Not worth it. I purchased the Lip Seal Kit with the intention of removing the bearings and replacing. The instructions that come with the kit explain with diagrams how to disassemble. In order to remove the spinner from the outer tub, I had to remove the whole tub, place it face down on some 2x4's and hit the spinner shaft with a hammer and block of wood to get it out of the old bearings. It came out fairly quickly. I removed the old lip seal (you can use the two access holes at the back of the outer tub to bang out the lip seal with a nail) and using a hammer and screwdriver, banged out the front bearing in the outer tub from the back and through the back bearing. This took a little while of moving around the bearing edge and tapping out, especially since there is a pipe spacer between the 2 bearings. It can be moved partly out of the way. The spacer will fall out with the front bearing. I then removed the C-clip that holds in the back bearing and banged out using the same method as the front bearing but from the inside. It too took a lot of tapping around the edges due to lots of corrosion. Once I had the bearings out, I looked up the make and model printed on the covers. Order using a DDU designation which is a rubber seal on both sides, like originals. I cleaned up the bearing mounting surfaces using a dremel tool and wire brush attachment. Make sure you get the metal free of any contamination. Use grit paper if necessary. I also sanded down the spinner shaft and got the spindle nice and shiny. I inserted the larger front bearing first (use a little grease on outside edge), it was a very tight fit and had to tap in using a hammer and metal rod. Make sure it is all the way in. Install the new seal kit (mine was the crummy original design, not the revised one). With the spinner tub on the floor shaft up on some 2x4's (light coating of grease on shaft), place the outer tub over the spinner with the shaft inserting through the new bearing and out the back. The shaft isn't an interference fit with the front bearing so it should slide in easily. WIth the shaft fully inserted, install the pipe spacer (cleaned up) then place the back bearing (outside edge greased) over the shaft and into the outer tub. This is an interference fit and will have to be tapped into place. It also was a tight fit into the tub. WIth it part of the way into the tub, I installed the belt pulley and tightened it down using a longer bolt than supplied, and this pushed the bearing the rest of the way in. I then installed the the C-ring. Not sure why the C-ring is needed with the bearing being such a tight fit. I installed the tub assembly back into the washing machine cabinet and installed the pulley and belt.. After reassembling the complete washer (after much cleaning of dust and soap scum, etc) I ran the unit once with no clothes to make sure any contaminates (grease, etc) where washed out first. So far so good, nice and quiet. If it last me another 5-10 years I will be happy. It will fail again for the same reason since I had to use the same lame seal kit and didn't have the revised version un
322 of 345 people found this instruction helpful.
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Customer:
Michael from Cache, OK
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Bad bearings on inner drum
Unplug and turn off water.....Removed belt drive cover. Rolled belt off of pulley. Removed pulley from back of splined shaft. Removed front door and front panel. Removed two screws that hold top of washer down, 4 screws that hold detergent/bleach tray to top and tilted top back. Removed 4 screws that hold door seal assembly to frame. Popped clips from back of seal away from outer drum. Note locations to reinstall. Pulled small hose away from seal assembly (located at bottom of door seal. Removed door seal assembly. Removed torx screws from tumblers in inner drum to access nylock nuts that hold inner drum to spinner. Removed inner drum. Pulled spinner shaft from outter drum. Removed seal from inside outer drum where shaft passes through bearings. Knocked outside bearing out with drift from inside outer drum. Be careful no to nick/scratch bearing fit or shoulder. Go to the back of the machine and knock the inner bearing out using same method. TAKE YOUR TIME. Outer drum 600 bucks, so don't mess it up. Bearings are available at local bearing shop. NSK 6206DU and NSK 6207DU. Cleaned well and made sure that bearing fits were in good shape. Cleaned up spacer that fits between bearings. Note the way it comes out of the bearing holder (it is tapered on one end). Tapped outer race of inside and outside bearings into fits (barely) after lying the spacer between the bearings in the bearing sleeve. Used threaded rod and some washers of the proper size to pull bearings together. Tapped outer races to make sure that they were seated. Check spacer sleeve fit between inner races (hold it up in the proper location with your fingers....should be snug. Pressed new seal in per directions. Trial fit spinner into bearings/spacer. Installed pulley and belt. Note how bearing spacer and shoulders and pulley clamp inner races together so that you don't get any slip/slop/slap. Reassembled in reverse. Only problem I had was with the door latch manual releast that I accidently clamped between the bleach/detergent dispenser and lid when closing it up....had to adjust. Drank beer and bragged to wife. Been about 20 loads no....no leaks and as quiet as it was new. Took about 2 hours to take it apart and about 3 to put back together....Not a bad job. Definitely cheaper than an outer drum assembly.
159 of 162 people found this instruction helpful.
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Customer:
Stephen from Ft Lauderdale, FL
Parts Used:
22004465, W10181639
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Bearings between spinner and outer tub replaced
The Neptune stacked washer/dryer maintenance manual was a must-have for this repair.

The washer's sound during spin cycle had changed over time from a jet-engine whine to a low rumble. Inspection from the rear revealed that the seals between the spinner and outer tub had failed, and the bearings had been damaged by water intrusion. The bearings are not a replacement item. They are installed as part of the outer tub assembly, so the whole outer tub must be replaced. This requires almost complete disassembly of the washing machine.

The disassembly was relatively easy with the maintenance manual in hand. I had to use a gear puller to remove the pulley, though. I decided to replace not only the outer tub, but the spinner shaft as well since I believed the shaft may have been damaged when the bearings failed.

Reassembly was not so easy. I installed the outer tub, then wrestled with the heavy counterweights. The lower weight was particularly unwieldy, since I had support it from below while attaching it to the bottom of the tub. I finally used books of different thicknesses to hold the weight in place while locating the screw holes for attachment. The upper weight attached easily after I wrestled it into position. This is a concrete weight of about 25 lbs, I would guess.

The other problem was attaching the outer tub cover with the rubber boot attached. It is held by 12 clips, and it was difficult to seat the cover tight enough to attach the clips. I started at the bottom and worked around, instaling clips as I went. The last 4 clips were the hardest; I had to cinch up the cover with C-clamps before installing the clips.

The rest of the assembly was not difficult.

I had my wife help locate the new tub on the struts in the back and to help support the motor while I hung it on the outer tub. Otherwise, this is a one-man repair.

Total cost around $350, thanks to Partselect.com reasonable prices. I shopped around and they offered the best price snd excellent service.

I spent about 8 hours on this job.
106 of 125 people found this instruction helpful.
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Customer:
Deborah from Westfield, MA
Parts Used:
WP25001052
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
Old Pump Stopped Draining The Machine- Impeller In Pump Wore Out
First- I unplugged and completely drained machine of water by putting hose at ground level near drain . Second- removed back plate to washer saving all hardware. Third- disconnected in and out hose to pump. Twisted pump gently as to pop it out of slots in bottom of machine. Fourth- disconnected wires to old pump hooked to new pump replaced pump, replaced hoses- tested machine then replaced back plate of machine. Done.
79 of 87 people found this instruction helpful.
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Customer:
Scott from Redmond, OR
Parts Used:
12002022
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
Replace bearings and seal on Maytag Neptune tub.
My repair (replacement of Maytag Neptune front load washing machine tub bearings) went well — knock on wood. The reason I took on the job somewhat confidently is I read online (probably from your site) the testimonial of someone who successfully did the same repair I faced. It is this persons sharing the recount of what it takes to do this job that gave me the motivation to take it on. For me it was around an eight hour job being my Neptune is a stackable (with the drier ontop). It has been a week now of operation with about 10 loads through the washing machine. It is sooo nice not listening to the previous worn bearing sound best described as a jet plane winding-up during taking off coming from the washer during its spin cycle. I pray the shaft seals stay snug. The job definitely was a major undertaking. Replacing the seal and bearing myself I saved probably saved $900.
Scott
40 of 51 people found this instruction helpful.
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Customer:
DANIEL from WEST CHESTER, PA
Parts Used:
12001788
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Wrench (Adjustable)
Belt wore off and broke
Opened the back panel of the washing machine. Removed the old belt and wrote down the part number. Shopped online for a suitable replacement and found a perfect match at part select.com. I put in an order and it was delivered in a couple of days! I opened the back panel of the washing machinie again. This time I decided to also replace the isolators that came with the kit. For this, I had to unscrew the motor and gently tug it free. I placed it on the floor of the washing machine. I then replaced the 2 isolators as described in the kit, reinstalled the motor and put the screw back on. I then proceeded to place the belt on the motor and on to the wheel. This took couple of tries to get the grooves right. I then tested the washing machine on a rinse cycle and things looked good. Its been working fine so far.
38 of 46 people found this instruction helpful.
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Customer:
Fritz from Wasilla, AK
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
very loud noise when washing and especially spinning
Pre-ordered the spinner support & seal kit, searched online and found a repair manual, disassembled machine according to the manual, removed snap ring outside of rear bearing, used hammer and drift punch to remove bearings, went to local bearing supply store and purchased 1-6206 2RSJEM and 1-6207 2RSJEM for a total of $43. Used needle scaler to remove the ~1/8th inch of scale from inside of the outer drum and outside of the inner drum and other parts encrusted with scale. Installed new bearings and the seals and new spinner and reassembled the rest of the washer. Now we can't hear it when it spins!
33 of 36 people found this instruction helpful.
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Customer:
Michael from Orland Park, IL
Parts Used:
22004465, 12001788
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Loud noise when in spin dry
This kit came with instructions. I followed them closely. The only thing I could add is clean the tub spindle with steelwool to remove any debris or rust. then wipe down spindle to remove all steelwool particles and follow instructions to reassamble.
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Customer:
Susan from Whiteford, MD
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set
Bad bearings and support arm
We took off the fornt and back of the machine and pulled out the outer tub...then pulled the rear and the front bearings...and the sleeve between...and the support arm...We had only thought we would replace the bearings, but there is a seal in the hub of the support arm that often goes wrong and causes the bearing problem...That appeared to be the case in this fix...so we are glad we chose to replace the arm too. Then we reassembled in reverse order and voila! The machine is as quiet as can be!
23 of 26 people found this instruction helpful.
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Customer:
James from Chillicothe, IL
Parts Used:
WP210684, 12002022
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Seal failure, leading to bearing failure
Not much to add to others' descriptions of the repair except for two things- one, the procedure for removing the front shroud on a stackable unit is somewhat different than what is described in the seal kit directions. The door switch assembly gets in the way; though the whole repair can be done by one person, it would be better (and safer) to have a second person helping at least during this part. The whole shroud is unwieldy, with two drain hoses attached, along with two dispenser hoses, the door switch/light, and the side & bottom mounting brackets, and it has to be eased out one step at a time. During the last part of this you will have to lift up the front of the dryer at the same time.

Second, our particular washer has a 90xxxx serial number. The bearings are Chinese-sourced, not the good NSK bearings. Though the listed bearing numbers are the same... the rear bearing is held in by a retainer that is permanently fixed into the outer tub. There is no easy way to drive the bearing forward, either, as the retainer covers nearly all the bearing outer shell. The chances are very high that the outer tub would be damaged beyond repair if the retainer or bearing was removed. Fortunately in this washer, the back bearing was still in reasonable shape and had some grease left; I was able to pop out the grease seal and re-pack it with wheel bearing grease. The front bearing & seal are replaced as others have described. The front bearing takes a majority of the load, so others may have similar wear.

This washer was only 3 1/2 years old; we bought six Maytag appliances at the same time, and four of the six have had major repair problems (two were cheaper to replace than repair). That, and the $678 replacement cost of the outer tub, explains why the Maytag repairman is so lonely...
23 of 27 people found this instruction helpful.
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Customer:
enrique from crest hill, IL
Parts Used:
WP22003275
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
inner door was dammaged when i washed my sons football- ribpads.
i removed the door,placed it on the kitchen tabel and removed 8 screws that hold the innerpart to the outer part and exchanged parts . there was a spring and a vent piece that snap on and off too. then i reinstalled the door and ran a load to check for leaks and there were none it was very easy but the best part of the repair was that i ordered the part on saturday nite and recieved it on monday , part select .com i thank you for your excellent service.......
22 of 24 people found this instruction helpful.
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Customer:
Drake from Crofton, MD
Parts Used:
WP25001052
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Broken Pump
Roll washer out of drain pan on section of 3" PVC pipe. Unplug washer & disconnect hoses. Remove rear access panel with nutdriver. Disconnect wiring harness from pump. Disconnect hoses from pump using screwdriver and pliers. Twist pump counter-clockwise to separate from bottom of washer housing. Transfer electronic component from old to new pump. Install new pump in reverse order as above.
21 of 27 people found this instruction helpful.
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Customer:
Stacie from Las Vegas, NV
Parts Used:
W10181639
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
The spinner support had sheared off
First, I removed the drum. Removed the spinner support. Removed old seals. Reinstalled new spinner support. Reinstalled pulley and belt. Reinstalled drum. Reinstalled machine covers.
22 of 35 people found this instruction helpful.
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Customer:
Paul from Tallahassee, FL
Parts Used:
22003728
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
Bad pressure switch on front loading washer allowed water level to exceed proper height leading to water leaking from door seal.
First I sent the local repair man away. I recieved much better advice from this forum. Partselect saved me literally hundreds of dollars. The local repair man was headed in the totally wrong direction.

After identifying the problem with the online partselect repair forum I ordered the part. It was in stock and delivered the next day.(local dealer needed 2 weeks to get the same part) The repair was fairly easy. The pressure switch sits on top of the water manifold for the pump. Removing the old pressure switch required disconnecting the connector and then pulling it free from the snap clip on the backside of the switch. After taking out the old switch I took off the pipe boot that the pressure swich inlet tube seats into. This pipe connects directly to the drain hose that runs into the manifold. I would recommend this to make sure this pipe is not clogged. The pipe needed to be cleaned as a plug of old detergent was totally blocking the pipe.( In fact this was probably the cause of the problem as no water could make it to the actual pressure switch. I had already ordered the new swith so I installed it anyway.) After cleaning out the pipe I put the boot and retaining clip back over the top of the pipe. This was the most difficult part of the repair. It took some time as the clip is very difficult to replace. From there it was just snaping the new switch into place, plugging in the connector and it was done. After putting the front washer cover back in place it was ready to go.
17 of 20 people found this instruction helpful.
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Customer:
Scott from Sedalia, MO
Parts Used:
WP25001052
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers
Washer would not drain
Starting out I found the code that the washer was showing,ND, Meaning no drain so I read up on and people where saying that the pump had a blockage in it, so I took the back of the washer to gain acess to the pump, I took the drain hose off to look in side to see if there was a problem there was nothing in the pump itself so I started to remove the pump I undid the wiring harness to find the problem, the red wire to the pump had burned in the harness order the part from part select and 30 minutes later my wife was doing laundry again..........Thanks partselect for the fast shipping and quality parts very easy repair.
18 of 24 people found this instruction helpful.
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All Instructions for the MAH21PDDXW
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