MAH20PSAWW Maytag Washer - Instructions

On-line instructions were found easily enough. And followed easily. Hard part was placing the cable and spring which secures bellow on drum. One instruction said "you cannot do this by yourself" (I couldn't see how help would have "helped") the other said "this was the hard part" of repair. I weight 115 lbs and it took me 1/2 hour to finally get the spring hooked through cable end it's a very STIFF spring! I only had a short pair of needle nose pliers - an 8-inch pair would have given me more leverage and shorten "hook-up" time.

1. ReMoved spring and cable from tub, 2. Remove bellow drain hose clamp at bottom of bellow, 3. Remove bellow from tub side and door frame, 4. Wet door frame with water and dish soap solution, 5. Press door frame side of bellow into slot. Align grooves, 6. slide tub side of bellow over tub edge, 7. Say a prayer to the good of your choice, 8. Reattach bellow cable with spring. This required use of double stands of 60lb braided fishing line to chinch most of the way and then use of a spring hook took in one hand and needle nose in the other. No less than 12 attempts. Be sure to have another pair of hands ready when doing and the whole job will take about 15 to 20 minutes.

Replaced wax motor. You must also replace R11 (3.9 Ohm carbon film resistor (1/4 watt), Q6 Triac (Mouser 526-NTE5656), replaced Jp 18 (jumper) with a fuse (Mouser 576-0251.500HAT1l. This job requires the use of a solder sucker in order to remove parts without lifting up cooper traces.I have had experience with many electronic projects,and could have done this one easier if I still had the proper tools.A solder sucker is cheap, and without it, you will damage the traces. I did, but used a continuity checker to verify I made solder contact with the traces. I have six of these stacked washer/dryers. All failed after about a year of use. I am in absolute disbelief regarding all the stories about how easy this repair is.

The instructions from Richard of Austin, MN were instrumental in repairing my clothes washer. I am an electronics technician, and my control board failed just like Richard indicated. One thing Richard did not state is that resistor R11 and Q6 did not fail until the wax motor (solenoid) shorted out. If I had used the old wax motor, it would have caused the new parts I installed on the board to fail. I did find the wax motor cheaper on other companies web sites but without the instructions Richard provided, I would have had to spend nearly $300 on a new control board instead of repairing the original board. The two limit switches on the machine can be checked using an ohm-meter, so they only need to be replaced if they do not close when engaged which can be done manually. I found the resistor and Triac at Radio Shack online. I repaired the machine for about $40 total. Michael from Austin, TX

Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,

Set my iPad on the dryer and played the video. Could not have done it without it. Putting spring back on was the hardest, fell off once. Took that long because video connection timed out and had to get another coffee. Part delivery was quick. Found the drain tube out of the bellows was clogged. If it wasn't for the mildew on the bellows could havw fixed the problem if I had known about a drain at the bottom of the bellows.

Follow the suggestions on the rope tied to the side of the washer, then mechanically lever the spring open. Only change I would incorporate is using a block of wood to keep the wash drum from moving over as you pull on the rope to open the spring up. GREAT AND EASY FIX!

I just followed what others have already noted. The only challenge was the spring as others have already stated many times. You will need help but be patient and you'll make it work.

My Maytag Neptune quit spinning. I found an on-line diagnostic tree and traced the problem to the wax motor. Testing indicated that the motor had failed even though it was still getting power. The continuity between the wax motor and control board appeared to test good. Based on the apparent diagnostic results, I found PartSelect, read their reviews, and ordered and installed the new wax motor. Once installed, I discovered the new wax motor would not work. I did some more online research .It helped me to find that I had a burned R11 on the control board. It's great for those who want to try their repair skills before ordering a new control board at nearly $350. I I contacted Neptunehelp.com and explained I had just purchased a new wax motor from PartSelect. Neptunehelp sent me the rest of their Stage 1 Repair kit at a discount by eliminating the wax motor in the kit. The kit included solder, a solder wick, a wire to open the printed circuit board holes, and both a new R11 and Q6. The site had a thorough explanation as to why both electronic components should be replaced at the same time...any why both should be replaced if the wax motor has failed. They also had an excellent video on some tricks about installing the wax motor, and an excellent video review on soldering tips if you want to attempt a repair on your own. PartSelect was OK for as far as it went, and the wax motor I purchased now works as it's supposed to. But I hope they will link to the Neptunehelp.com site to assist those who are more adventurous and have more advanced do-it-yourself skills. If you know anything about a VOM and have ever done a little soldering, it may be a better option than buying a wax motor and control board when only the was motor, R11, and Q6 are needed. I've completed the whole repair, including soldering in the new electronic components, and have just completed one wash cycle...the unit now works like new. If you are unsure about your electrical skills, you might want to stick with PartSelect and buy a wax motor and control board. If you're more experienced, and don't mind spending about $50 before having to spend nearly $400, then check out the Neptunehelp.com site for some good one-stop shopping and some good instructional references. They have a couple of contingency plans if the Stage 1 kit fails to fix the problem.

This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.

Remove the back panel (4 screws). Use screw driver to loosen the bands. I had to tilt the washer up on a block to "twist" the part free. Once you see the bottom of the washer, you can see how the pump attaches and how to free it from the mount. The hardest part of the job was trying to get the hoses back on using one hand. That was a hard task. I used the shop vac to suck up the water that came pouring out of the drum once I loosened the bands. Not a hard repair. Unfortunately this did not fix my issue, but I wasn't going to go through hooking the old pump back up. (Was the far more expensive timing board that was faulty)

The service representative knew exactly what was needed from the description of the problem that was given to her. The hinges were received within a few days. The door was removed and the hinges were replaced and it does not sag anymore. Thank you for your great service.

My 16 yr old son replaced the door boot. He said it was very easy although the wire was alittle tricky. But all in all it was very easy for him. Saved me alot of money.

Unscrewed old screws, removed old plastic pieces, and replaced

The machine had the old style boot drain hose with built-in bellows. The constant flexing of this tube caused a small crack in one of the bellows that gradually increased in size over time, causing water to leak into the bottom front part of the machine. Repair accomplished by removing the door (crosspoint screws), the retangular panel above the apron over the door, the apron above the door (5/16 socket), and the front lower panel (crosspoint screws). Pliers used to open the spring hose clamps, old leaky tube removed (re-use the rubber clearance washer that is on the tube). New tube installed easily, then panels reinstalled. 10 minutes total.