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MAH20PSAWW Maytag Washer - Instructions

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All Instructions for the MAH20PSAWW
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Customer:
Cary from Spokane, WA
Parts Used:
12002022
Difficulty Level:
Difficult
Total Repair Time:
More than 2 hours
Tools:
Screw drivers, Socket set, Wrench set
Horrific Clanging Noise from Bearings' Disintegration
Thanks to Partselect's accurate parts' lists, and installation video, along with others' posted installation trials, gained confidence to attack problem on my own (coupled with repair (or should I say, "replace")men's advise to trash machine). Bearings had basically disintegrated, causing inner tube to be out-of-alignment, and rub against outer tube. Would just like to add to what others' contributed, that I found Plumber's Tub Drain tool to work very well at knocking-out larger front bearing (was perfect fit to ID of bearing). Had to Dremel cut out rear bearing, but quite accessible from rear of machine. Otherwise, alot of cleaning from 13yrs. of useage. Thanks for everyone's assistance!
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Customer:
James from Lincoln city, OR
Parts Used:
12002533
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Stinky Neptune front door seal-Mildew
The replacement was not complicated. It took me more time because the details are not in the videos and I had to do it twice because I didn't get the seal on correctly the first time. I used the Neptune videos available on you tube for the basics. Use the "inspecting front door lock wax motor" video for a start, but be sure to take off the top front crosspiece also for easier access to the spring that tensions the seal retainer cable. You don't have to disconnect any wires, just lay the door lock assembly gently to the left of the washer. The old seal comes off very easily, using the front loader door seal video. My washer was an early one without the drain tube so I had to get the drain tube and clamps separately and drill out the tub nipple to the left below the seal. I used the biggest drill bit I had that fit inside the nipple. The tub is plastic and very easy to drill. Most of the plastic shavings will come out toward you if you drill slowly and don't push too hard on the drill. I also used my shop vac to try and get out any other shavings. I used dish washing liquid as a lubricant to help put the seal on and used too much. It doesn't take very much. The spring that tightens the inner seal clamp/cable was very hard to attach and it did require two locking pliers [vise-grips] and quite a lot of effort. You have to hook one end of the spring to the cable that wraps around the seal, hold the other end of the cable with locking pliers, the free end of the spring with locking pliers, and stretch the spring to hook it to the free end of the cable. There are some other methods described in various forums and one of them might work better for you. When I was an auto mechanic we had a special tool that helped attach springs like this on drum brakes. I was sure wishing that tool was still in my tool chest but it was not. This was the most difficult part for me, getting the cable and spring all in place and stretching the spring without dislodging the seal and having to start all over.I didn't get the seal aligned correctly the first time and had to do it over after putting ever thing back together and washing a load of clothes. I could have avoided that by carefully inspecting the seal before I put everything together. When you put it back together the end of that red or green nylon line that looks like weed eater line goes under the soap/bleach dispenser bezel on the top so you can manually open the door if the wax motor goes bad and it won't unlock.
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Customer:
Charles from Chicago Ridge, IL
Parts Used:
12002022
Difficulty Level:
Very Difficult
Total Repair Time:
More than 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Noise in spin cycle would give you a headache.
Being a seventy five year old man I was reluctant to taking on this job but after getting prices for the repair or replacing the machine I cringed and trying to save some money I took on this job.Got all the information I could find on line I got started.Taking machine apart was easy and remembering to keep parts separated is something I learned from my mechanical back round is a must.Pictures also help.Taking out spinner drum easy.Bearings a nightmare If you don't have a bearing removal tool.Front bearing had to be cut out with a dremel tool and zip wheel being careful not to destroy the race.Removed spindel from spinner drum as I could see that for me to put shaft in hole would have been a problem.Put new improved seal in.Easy part.Reassembled. Springs and clips hard.Washing again and quiet.Wife happy four days later.Old guy sore.All done with outer tub in machine.Estimated savings Big,Big,Big.Getting big steak dinner and big kiss.
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Customer:
Len from Davis, CA
Parts Used:
12002533
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
Replace the bellow - hole torn in drain spout
1. ReMoved spring and cable from tub, 2. Remove bellow drain hose clamp at bottom of bellow, 3. Remove bellow from tub side and door frame, 4. Wet door frame with water and dish soap solution, 5. Press door frame side of bellow into slot. Align grooves, 6. slide tub side of bellow over tub edge, 7. Say a prayer to the good of your choice, 8. Reattach bellow cable with spring. This required use of double stands of 60lb braided fishing line to chinch most of the way and then use of a spring hook took in one hand and needle nose in the other. No less than 12 attempts. Be sure to have another pair of hands ready when doing and the whole job will take about 15 to 20 minutes.
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Customer:
Helen from South Jordan, UT
Parts Used:
12002533
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers
drum seal or bellow replacement
On-line instructions were found easily enough. And followed easily. Hard part was placing the cable and spring which secures bellow on drum. One instruction said "you cannot do this by yourself" (I couldn't see how help would have "helped") the other said "this was the hard part" of repair. I weight 115 lbs and it took me 1/2 hour to finally get the spring hooked through cable end it's a very STIFF spring! I only had a short pair of needle nose pliers - an 8-inch pair would have given me more leverage and shorten "hook-up" time.
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Customer:
William from Jennings, FL
Parts Used:
12002533
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Door Boot had developed a worn place at the bottom of the boot
This is a stacked Neptune washer. You must take the door, front covers of the machine, plus remove the light and wax motor section to the side. You must disconnect the bleach and softener dispenser connections near the bottom of the washer to get the front portion off so that you can get to the boot. Catch the excess water in a pan to avoid getting the electrical circuit board wet. Take the boot off. This is easy, but the spring that holds the small cable around the boot is a bit tough. You can do this with the needle nose vise grips. Place the boot on the tub first making certain that the small notches in the boot line up properly onto the washer ridges. I had to use a 2 X 2 to pry the tub down so that my friend could get the boot lined up on the tub. Some stretching of the boot is required. Place the cable around the boot on the washer and use a strong mason's cord or similar cord and tie the ends of the cable as tight as you can get it so that the cord holds the cable in place. Place one end of the spring into the cable end and taking the needle nose vise grips pull the spring until it can be placed into the other end of the cable. When finished, take a knife and cut the cord and pull it out. The spring is very strong so it is difficult to pull it into place. Since I am old, I had to enlist a friend who is an appliance repairman to get the spring on. That is the most difficult part. Lastly, you get some dish soap and place around the inner part of the boot where it fits onto the other section of the washer so that you can get it on easily. Reassemble the parts and everything should work OK. Don't remove the plug at the bottom of the new boot unless your washer happens to have the drain connection.
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Customer:
Robert from Palm Bay, FL
Parts Used:
WP22004477, WP22003074, WP22002327, WP22002099, 12002533
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Moldy Bellow
Moldy bellow was the reason I replaced the bellow. It tried cleaning the bellow numerous time over the last five year, but once the mold sets in, it's a losing battle. A highly mold resistant bellow would be nice. The available video was invaluable. I would not have purchased the parts if I had not seen the video. I spent a few more dollars for additional parts, because once I got started I did not want to find a bad part and then not be able to complete the repair in one try. Since the bellow was moldy, I expected the door boot drain hose would be moldy also, so, for a few more dollars, I replace it also. Worth the effort. I took me, just under two hours to complete the job, with the help of my wife. I'm some may be thinking, what did she do? She cleaned the parts I took off, so they were clean, well at least cleaner, when I put them back on. This washer was nearly ten year old and had never been apart. I could have finished the replacement bellow in less than an hour, but I took some time to clean inside the washer while it was apart. That's just the way I roll. Fitting the bellow to seal properly was not as simple as the repairman made it look on the video, but that was because he had done this before, probably many time over. He knew what it felt like to fit it and snap it into place. Once I got the feel of seating the bellow, it went smoothly. The boot cable and spring are a bit tricky to hook, as anticipated; I read some previous experiences. So, I thought about how I was going to secure the spring in order to stretch it to the other cable hook. I decided to use two pairs of vice grips to hold the spring and cable hook end. I have two small to medium sized vice grips, which worked perfectly. Otherwise, it is very difficult to pull and hold a pair of pliers closed, at the same time. I sit at a computer most days and am not used to a mechanics world. Use your brain when you don't have the brawn. Job done, no leaks.
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Customer:
Rob from Manhattan, KS
Parts Used:
12002022
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers, Socket set
Seal failed then bearings
Basically the problem was the bearing replacement. Although you cant get them on PartsSelect, I got the seal kit on the site. The seal kit is easy, the bearings took two days and an air hammer to extract them and a big hammer to get them back in. All in all it was worth it,
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Customer:
Jack from Haymarket, VA
Parts Used:
12002022
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
Bellows was soiled
I followed the video for the installation. I did find that installing the spring was no way as easy as it looked in the video. Otherwise, OK.
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Customer:
greg from ozone park, NY
Parts Used:
WP22002162, WP22002119, 12001788
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Screw drivers
will not high speed spin
remove door phillips remove front push down and pry out remove soap tray phillips remove two nut screws to lift up topy open tie or support top up remove bad contactor phillips normaly open check with continunity tester replace and reverse procedure
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Customer:
thomas from saugus, MA
Parts Used:
12002533
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
Washer leaked due to a tear in the bellow.
Had to remove the door, the face of the washer, and two face pieces between the washer and the stacked drier. I then removed and replaced the bellow. The installation of the new bellow was difficult, the first time. Getting the silicone part onto the tub is tricky as is re-installing the cable and spring. I must have not gotten the cable properly seated on the lower lip as it leaked and I hade to repeat the job the next day. The second time around was much easier. There is a learning curve, even for me, a retired electro mechanical tech. I thing someone who is not very handy would have trouble with it. This repair should be considered only by someone of intermediate or better skills.
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Customer:
John from Portland, OR
Parts Used:
12002533
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers
leaking boot around drum
The video was great. The only problem was getting the spring back on. It was way too stiff, so I put it in a vise and stretched it a bit. It's a bit fussy but your site made it go pretty easy. thanks
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Customer:
Michael from Austin, TX
Parts Used:
WP22002119
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Screw drivers, Wrench (Adjustable)
Spin action failed because the door did not lock
The instructions from Richard of Austin, MN were instrumental in repairing my clothes washer. I am an electronics technician, and my control board failed just like Richard indicated. One thing Richard did not state is that resistor R11 and Q6 did not fail until the wax motor (solenoid) shorted out. If I had used the old wax motor, it would have caused the new parts I installed on the board to fail. I did find the wax motor cheaper on other companies web sites but without the instructions Richard provided, I would have had to spend nearly $300 on a new control board instead of repairing the original board. The two limit switches on the machine can be checked using an ohm-meter, so they only need to be replaced if they do not close when engaged which can be done manually. I found the resistor and Triac at Radio Shack online. I repaired the machine for about $40 total. Michael from Austin, TX
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Customer:
Alvin from Manalapan, NJ
Parts Used:
12002533
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Attaching the Spring to the metal band around Tube
I followed the video which I might say is somewhat misleading for the Maytag Neptune washing machine. This is the one with a recall due to mildew and mold build up on the Door Seal (Bellow). First to take it apart you really need a 8mm socket in order to get into tight spaces. Once you start using the socket everything will come apart quickly the last being removing the old Bellow. I found this is easy if you just roll the spring toward the front using a screw driver. Once it clears the front of the Bellow, the cable will fall off along with the spring. You can now remove the old Bellow. The next step is to insert the new Bellows on the rim of the tube. I started by attaching the drain hose at the bottom and then from the video, started at the top make sure you have it center correctly and worked down one side pushing the Bellows on the rim and then do the same thing to the other side part way. Alternating from one side to the other until you reach the bottom. The Bellow is now on the tube, NOW the hard part. First, the old spring was stretched. I bought a new spring at Home Depot. I next took the cable and placed it around the tube with the ends at the top. Make sure to thread the cable carefully so it is in place. Watch out for plugs and the drain at the bottom of the tube. I attempted to attach the spring by myself using a long nose plier and a Grip plier but just could not stretch is far enough by myself as shown in the video. I next took a 16 ga insulated wire you could also get at Home Depot and attached it to each end of the cable and twisted it together in the middle with pliers so it was tight and cut off the excess wire. I attached one end of the spring through the right eyelet on the cable and using the grip pliers and BOTH hands on the grip pliers pull the spring and threaded it through the left eyelet. Hold the spring in place I now pushed the stretched spring against the back lip of the tube. I removed the 16 ga wire buy cutting off the ends and carefully pulling it away. Next, I just followed the video. I pushed all the tabs on the Bellow in to the holes on the tub and then screwed the parts back in reverse order. Good Luck Al
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Customer:
William from Playa Del Rey, CA
Parts Used:
WP22002119
Difficulty Level:
Difficult
Total Repair Time:
1- 2 hours
Blown wax motor, blown upper control board
Replaced wax motor. You must also replace R11 (3.9 Ohm carbon film resistor (1/4 watt), Q6 Triac (Mouser 526-NTE5656), replaced Jp 18 (jumper) with a fuse (Mouser 576-0251.500HAT1l. This job requires the use of a solder sucker in order to remove parts without lifting up cooper traces.I have had experience with many electronic projects,and could have done this one easier if I still had the proper tools.A solder sucker is cheap, and without it, you will damage the traces. I did, but used a continuity checker to verify I made solder contact with the traces. I have six of these stacked washer/dryers. All failed after about a year of use. I am in absolute disbelief regarding all the stories about how easy this repair is.
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All Instructions for the MAH20PSAWW
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