CAV1004AWW Magic Chef Washer - Instructions

First, I disconnected the power cord then I removed the panel that held the knobs in place. Then I pulled the center holding clip, what holds the knob secure, with the screwdriver and the broken knob slipped right off. Then I put the new knob on the shaft and slid the holding clip on the backside of the panel. Lastly, I put the panel back and screwed it back down and that's all. Works like nothing ever happened.

Using nutdriver or screwdriver, remove metal panel from lower left side of back of washer to expose the pump. This is where the drain hose attaches to the washer. Use pliers to move the clamp off of the drain hose, then ease the hose off of the pump by wiggling it back and forth while pulling gently. Be careful to keep drain hose opening pointed upward until you can point it to a bucket, as there's likely to be quite a bit of water in it. Detach drain hose on other end as well (wiggling / pulling works well here; no clamp is used, so no pliers are required). Install new hose by reversing above steps.

Parts needed: Snubber Ring and 6 Springs (don't put the old springs back)
Unlug the AC cord, open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back It was not necessary to remove the back cover. Remove the little hose going to the basket from the control module. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING: DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK. Seriously! Install the new ring, center and tighten the screws. Put the tub back in. I found it handy to support the tub with a 2x3 to get the springs back in. Connect hoses back up. It really isn’t that bad, a couple of scraped knuckles.

Studing the numerous notes under the parts listing, help me determine which parts to purchase and replace. These listings also helped me to do the repair with much ease. Once the front and rear panels were removed, I detached the springs which came out very easily. I then pulled out the tub and removed the pulley and loosened the screws holding the snubber which then came out. Put in new snubber tightened screws, replaced pulley & put tub back in place. The springs were a little tougher which led me to believe the old ones were streched. I used a towel to brace tub to one side so as to attach spring on the low side. Used Vice Grip pliers and could not phathom using anything but. Put everything back together and washed a load of towels. The tub was way more stable, but still, towels were little damp. Respun and they dried. Determined that the repairs was all good but told wife not to put so many towels in at once which is probably why the snubber & springs wore out.

We replaced the valve in the washer that feeds the hot and cold water to the wash/rinse cycles. The replacement was not simple only because you have limited space to work in as the back of the machine does not come off other than a small door in the back or by removing the top. We elected to work in the small space but were able to replace the part within a short period of time and the washer is now working again.

We had a repair guy come in and he said fixing the pump would cost at least 250. I called my dad and he walked me through it over the phone. I took off the back of the washer, and laid the washer on it's side. I then had to take a break as I had flooded my kitchen. (Lay the washer at an angle.) The belt was taken off by the repair guy. I then undid the hoses, taking the clips off with pliers. Next I screwed the new pump in, and put the hoses back on. FInally I took the belt and stretched over the two small pullies, and then pulled it to the bottom of the big pullie and started spinning it until it wrapped itself all the way around. It wouldn't have taken over an hour but I had a baby who needed me ever couple of minutes.

I took the washer into the garage, removed access panel from back. Spun drive belt. This located the trouble with the pump. I removed pump with three sheet metal screws and hose clamps. Upon delivery, I notice the two pumps were not identicle. I called Cust Serv. They assured the difference was ok. I installed the new pump with three screw, put the belt and panel and hoses on and ran a test load of my junk clothing. No trouble.

I used a needle nose pliers to release the turning mechanism from the piece left broken on the timer. Once removed, I simply clicked on the replacemnet part. It was super simple. I love that I can do most things myself with the parts, and not have to pay the expense of hiring a repairman.

Followed directions from video on your site. It was very helpful. The snubber ring fixed the problem.

Pump is readily accessible at the back of the machine by taking off the access cover. First step is to disconnect power and remove drive belt off tub pulley which is the largest in the center - the takeup is in the drive motor mount but it seems easier to turn the larger pulley and wind the belt off. There are three 3/8 hex mount screws fastening the pump to the washer base and two hose spring clamps attaching the tub drain hose and outlet drain hose to the pump. Follow the directions in the utube video which is the best (most others don't give detailed directions and best method). The only caution I would give is that there is some water in the drain hoses so be prepared to mop it up with sponge and bucket or have some towels available. Install new pump (loose assemble two visible screws to locate pump and then loose assemble far side blind screw and tighten all 3),replace hoses snug to stops and assemble clamps, replace access panel and replace drive belt and plug washer back in.

I followed the video you have on web site. Very good and easy to follow.

Pulled machine out from wall. Tilted back and rolled belt from pulleys. Pulled further out and removed cover plate 3 screws. Disconnected hoses with pliers and removed 3 screws with nut driver took out old pump and placed new pump into position. Replaced screws and hoses replaced cover. Tilted machine and replaced new belt. Put machine back in place. Started machine with no laundry. Checked for leaks Done. Approximately 20 minutes. Working great

followed video instructions

Removed one bolt, main thing was I had to buy a 10 inch extension for the socket and wrench to reach inside of the agitator, pulled the old one off replaced the new one tighten the bolt and I was done. 10 minutes start to finish.

I first had to take the old part out to find out what the part number was. Then I went online and ordered the part. Once the part came in I attached to part and replaced the drive belt. I did not think it could be so easy.