WM3370HWA (01) LG Washer - Instructions
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- Customer:
- Desta from Brooklyn, NY
- Parts Used:
- 5221ER1003A, 5220FR2006H
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Leaking water valve
Hot water valve was leaking when washer was not in use and flooded floor. Advised owner to replace hit and cold water valve same time since only hot valve was bad. Hot water was easy but cold was difficult because it has the bleach and softener valve attached in one unto with three hoses and three wire connections. The opening at back of machine was small and you must have small hands to replace them. If not, then you have to remove top cover to get to it which is extensive.
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- Customer:
- matt from Fuquay Varina, NC
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
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- Customer:
- Howard from Aubrey, TX
- Parts Used:
- 5221ER1003A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Inlet cold water valve leaking
Ordered a new water valve, easy installation, removed top cover of washer. Two screws and three hose clamps, done in 20 minutes.
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- Customer:
- Creed from Surprise, AZ
- Parts Used:
- 5221ER1003A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
leaking from solenoid
removed 2 screws on back. removed top. disconected wires and hoses removes 2 screws holding assy in place and removed assy. put in new assy and installed hoses and plugs in same location removed from. reinstalled top and hose and ran washer.. new valve unite works but has a high pitched whine when valves turn on. :(
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- Customer:
- Charles from Arlington, TN
- Parts Used:
- 5221ER1003A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water was leaking from one of the Inlet Valves
I unplugged the washer, and removed the top of the washer by removing the two screws securing the top to the washer. You'll find them inside the two plastic pieces on the rear of the top. Remove only the bottom two screws in each plastic piece and slide the lid to the rear a few inches then lift straight up to remove the lid. Disconnect the water hose from the rear of the inlet valve assembly then remove the two screws in the rear of the old water valve bracket that attach it to the washer. Pull the old unit inside the washer and set the new unit on top of the old. Swap over the electrical connections to the new water valve assembly, matching the locations where the connectors were originally. Then swapped over the water lines from the old unit to the new unit using common pliers to compress the hose claps. Finally, attach the new unit to the washer with the two rear screws. Replace the water hose and the top, and the unit is ready to test.
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- Customer:
- James from Roper, NC
- Parts Used:
- 5221ER1003A, 5220FR2006H
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Replace inlet water valve assemblies
Our washer and dryer was stacked, and had to remove the dryer to access top of washer. This took 2 people and was not difficult due to the 168 lb weight of the dryer. Turned of water, pulled washer away from wall and disconnected the supply hoses. Removed the 2 screws holding the top, slipped it back and removed. Removed the 2 screws holding the inlet valve assembly, unplugged the wiring harness from the 3 solenoids, disconnected the 3 hoses from the hose bibs on the valves. Mounted new valve assembly, connected hoses making sure that clamps did not touch any other hoses, reconnected wiring harness, turned on water to check for any leaks, put top back on and tried washer out. Changing the valve assembly took a total of 15 minutes. Really simple. The You tube video very helpful in determining how to do the job.
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- Customer:
- nicole from chicago, IL
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
water would not drain, nothing jamming pump
new pump was a little different ,but mounted properly. Tipped washer on its side, changed pump by working trough bottom and back access. It went pretty smoothly, works fine.
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- Customer:
- Verle from Malcolm, NE
- Parts Used:
- 4738ER1002A
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Bellows had developed a small hole
Removed the old bellows (2 squeeze hose clamps and one screw adjustable hose clamp) slid on the new one and it was done!
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- Customer:
- Jim from Billings, MT
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
pump not working, moter run, propeller was detached from shaft
Removed the top, the front, got to the pump, removed it and replace it with the new one.
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- Customer:
- Jody from San Jose, CA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Washer Would not drain
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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- Customer:
- Dion from Middletown, DE
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
R&R Drain Pump
The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.
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- Customer:
- Allan from Virginia Beach, VA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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- Customer:
- Darryl from chicago, IL
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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- Customer:
- Robert from Ogdensburg, NJ
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Water not draining from tub, error code "OE"
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
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- Customer:
- Patrick from Ronkonkoma, NY
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Not pumping out water
Hardest part was getting the correct part. Due to some glitch somewhere there was a mix up in the database for the correct pump number. This unit has two pumps mounted to the same housing. One is a recirculating pump and one is discharge pump. I ordered the discharge pump and kept receiving the recirculating pump. Discharge pump is LG PART#4681EA2001T and recirculating pump is LG PART #4681EA2002H Once in hand the install went fairly smoothly. Removed top - two screws on back of unit. Removed control panel with one screw on upper right inside corner, associated plugs and snap clips. Removed soap tray and drained water through filter tube. Removed screws in front of filter. Using Vise grips stretched spring from around front seal. Removed screws holding front of washer to top frame (2?)[accessed after soap tray removal]. Pump assembly located in bottom left, removed associated hoses, Marked wired colors on pump housings and removed. Removed assembly. Unscrewed pump, installed new pump and reversed procedure to reassemble. Struggled mostly with replacing spring around front seal. Stretch it as far apart as you can as you "roll" the spring in and then massage the seal to get the spring into correct position. Definitely a doable repair. Good Luck.
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