WM2497HWM LG Washer - Instructions

We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.

This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.

Unplug washer!!! 1. Remove retaining ring around rubber gasket with flat head screwdriver. Just slightly pry off and it will easily come off. 2. Just peel back rubber gasket on the side that the lock is on. 3. remove 2 screws from the front off the lock assembly. 4. gently reach in and lift the little plastic clip holding the wiring harness and lift straight off. If the clip is lifted it might be a little tight just use even steady pressure to pull off. 5. Reverse these instructions to replace. Note: replacing the retaining ring on the rubber is a pain. The spring has to be in the bottom. Using a couple of flathead screwdrivers you can wrangle it back in place after awhile. There is a tool that looks like a large reverse pliers that may make it easier. Anyway thats it, pretty easy. There is a youtube video that shows all of this.

1. Remove spring-loaded clamp assembly. 2. Partially pull out the large rubber gasket near the lock switch assembly to gain access to the lock switch assembly. 3. Unscrew two screws holding the lock switch assembly. Carefully separate the connector from the lock screw assembly and replace it with the new part. Reinstall in reverse sequence. Ensure that the electrical connector is fully seated unto the lock switch assembly and the connector latch is fully set against the lock switch body. Also make sure that the large rubber seal is fully seated around the door opening to prevent water leak. Restarted the washer and everything worked as before.

The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.

The problem ended up being the pump motor which discharges water from the washer. I figured out this was the problem after trying several things. I determined the motor was fine when it was empty. With the unit turned off, if you can rotate the tube with a quick spin and it lights up, probably this is OK. Then I tried to run it again and it went about 1/2 way through the cycle and stopped and started humming again. So I started emptying out the water, which I noticed was about 5 gallons which is way too much. so once empty, I took the pump off by turning unit on side. There are two hoses with hose clamps, and a few screws. Be careful to mark which wire plugs onto which side of the pump. One is brown and one is black. If you take the pump housing off, with the 3 screws, you should be able to pull the motor apart. Mine had water and scum from the wash in it, which was a dead give away that it was the problem.

Took off the old one and put the other one on. The only difficulty was that my husband has big hands and had a hard time getting to one end.

Simply took hose off from inside machine and replaced it with new one. The tore one had a stopper on one end that wrapped to front machine; inside filter compartment. So I put stopper on the other end of new hose and wrapped it to it's holding spot in filter compartment.

found the leak, went to the website, called customer service, ordered the part... $24 later, problem solved. Great customer service and on-line support

The repair went well and your parts are easy to find. This is the second time I have used your services and both times have been great. Your parts are at great prices and your delivery is a lot faster that one would think.
Thank you

I watched a YouTube video on the repair and I was fully prepared.the repair went easy

1. Unplug washer. 2. Shut off water supply (hot and cold). 3.Remove hot water hose at washer inlet. 4. Remove the 2 plastic pieces that hold the washer top to the washer body by removing the 2 retaining screws. 5. Pull the top back to remove and set the washer top off to the side. 6. Unclip the electric harness from the inlet water valve. 7. With your pliers, loosen the clamp on the water inlet valve discharge hose and remove the hose from the valve. 8. Loosen and remove the 2 screws holding the inlet valve to the washer body. Install new hot water inlet valve and follow steps in reverse. Check for leaks before plugging washer back in. Run washer and check for leaks. Note: Excellent video available on You Tube. Consider replacing both the hot and cold water connecting hoses during the repair if they are old.

Removed lid (top of washer), then ran a cycle in normal to identify the failed component, then noticed the water inlet valve assembly for the hot water was leaking, used my pc and went to website Part Select and found to failed part on the parts break down item, then ordered the part, the part "Valve Assembly Inlet" for the hot water arrived 2-days later, replaced valve in less than 5-minutes, disconnected push on electrical connector, unscrewed the valve assembly inlet and installed the new valve assembly inlet, very easy

Unplug Washing machine first. Then remove 2 screws at the back of the top cover. Slide the top cover back then lift and remove. Unplug electrical connector @ inlet valve and remove water lines 1 going in and 1 out of valve. Remove 2 screws holding assembly in place then install new valve assembly and all other components in reverse order.

removed top, removed 2 screws, replace part. did not fix problem, the real problem was the water inlet valve, works great, easy fix. thanks