WM3987HW (ABWEEUS) LG Washer - Instructions
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- Customer:
- PAMELA from DE SOTO, MO
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
The drain pump impeller broke away from the pump.
We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.
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- Customer:
- Jamison from Elk Grove, CA
- Parts Used:
- 4738ER1002A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Hole worn in bellows over time
UNPLUG WASHER.Unscrew 4 screws holding silver plate at back of unit. Remove plate to expose inside of unit. Locate drain hose at bottom of washer tub. Hose connects at front drain, bottom of tub, and at rear at the pressure sensor. Front and rear simply slide clamps down by grasping clamp tabs and sliding clamp off connection point. Disconnect from tub bottom by loosening main clamp with Phillips screwdriver and pulling downward. Have a towel handy as there will be water in the hose, and it will pour out when removing it from the unit. Installation is the reverse of removal. ATTACH THE HOSE ASSEMBLY TO THE DRUM FIRST, THEN FRONT, THEN LASTLY REAR. This order is the easiest way, otherwise you will spend extra minutes trying to get the tub connection to seat properly. Plug it back in (duh), then you're good to go for another 4 years or so until another hole wears in the hose. I have performed this repair on 3 different units, with 4 years being the average lifespan of this part.
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- Customer:
- Eugenio from West Valley City, UT
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Washer would not drain
Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .
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- Customer:
- David from Mt. Pleasant, TX
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
drain pump stopped working due to water in the case
ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.
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- Customer:
- Eileen from Allen Park, MI
- Parts Used:
- EBF49827801
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
door would not lock
Used a screwdriver to carefull lift the top of washer. Reached in and unplugged old assembly from wir harness. Unscrewed old one (2 screws) from washer screwed in new one connected it to wire harness. Closed top of washer and plugged it in and it was ready to use. I am a 53 year old female and had never done this before. The repair shop wanted $150 to install part plus the part cost more from them. I' m sure a guy could do the job in 15 minutes or less.
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- Customer:
- Walter from Deland, FL
- Parts Used:
- 4775ER2002B
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
water leaking fromdoor
remove the front part of the machine to get to the door hinge.
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- Customer:
- Allan from Virginia Beach, VA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Washer not spinning and giving error message OE
Found on line OE meant washer not pumping out water with the suggestion to clean the filter and inspect the pump and lines for blockage. No problems there. You must be careful to empty the water manually before removing the filter. My wet vac helped but I still made a mess. I found a mechanic to look at the washer. He said it is common for the pump on these washers to go bad, especially if the washer has sat out of service. They wanted $300 to replace the pump. I found the part on this website for $53 and replaced it myself. The only hard part was emptying the water without making a mess and leaning the washer up and back far enough safely to remove the pump, then working on my back under the machine.
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- Customer:
- Darryl from chicago, IL
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
Cloged Drain
My washer would try to spin and remove the water according to the time allowed. Consequently my washer would take longer than the time allowed to drain therefore water would send a code error then the machine would stop working. So I remove the hose from the pump and found my son's little small sock blocking the drain. I removed the sock and reinstalled all hoses. Everything is fine now. No need for a replacement item. Just a little servicing.
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- Customer:
- Dion from Middletown, DE
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
R&R Drain Pump
The pump is apparently used for more than one washer, and the R&R instructions may be significantly different. I found a youtube video for my exact washer.
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- Customer:
- Jim from Billings, MT
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
pump not working, moter run, propeller was detached from shaft
Removed the top, the front, got to the pump, removed it and replace it with the new one.
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- Customer:
- Jody from San Jose, CA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers
Washer Would not drain
Found the part of Part Select by describing the problem. used a Utube video and step by step we were able to take apart, replace and put back everything with just a screw driver - I saved so much money!
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- Customer:
- JOEL from BIXBY, OK
- Parts Used:
- 5220FR2006H
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Leaking Hot Water Inlet VBalve
Turn off hot water supply and activate a cycle on the washer momentarily, with hot water selected on front panel options to relieve hose pressure. Slide washer out to gain access to rear of unit. Unplug washer from AC source. Using pliers, remove washer supply hose from washer-side of the line (water may drain from hose) Remove single Phillips screw at bottom of each nylon lid holder at rear. Using a plastic putty knife, place between front panel and top lid to loosen lid and slide to rear. Remove lid and store aside. Hot and cold inlet valves sit side-by-side at top rear of the unit. Disconnect connector from valve by pulling gently away from valve plug prongs and place to the side. Using pliers, compress hose clamp and move to lower section of hose. Carefully rotate hose back and forth to remove from assembly. Inlet valve is held to washer body rear with 3 small Phillips screws. Remove first 2 and then while holding inlet valve body, remove final screw to free inlet valve assembly. Replace with new assembly by reversing these steps.Make certain when supply hose is reconnected, it is firmly tightened but DO NOT over tighten. Test washer by running a cycle to ensure there are no leaks.
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- Customer:
- richard from rustburg, VA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
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- Customer:
- Chris from Walla Walla, WA
- Parts Used:
- 4681EA2001T
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
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- Customer:
- Robert from Saugus, MA
- Parts Used:
- EBF49827801
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Lock assembly displaying DE code
Unplug washer!!! 1. Remove retaining ring around rubber gasket with flat head screwdriver. Just slightly pry off and it will easily come off. 2. Just peel back rubber gasket on the side that the lock is on. 3. remove 2 screws from the front off the lock assembly. 4. gently reach in and lift the little plastic clip holding the wiring harness and lift straight off. If the clip is lifted it might be a little tight just use even steady pressure to pull off. 5. Reverse these instructions to replace. Note: replacing the retaining ring on the rubber is a pain. The spring has to be in the bottom. Using a couple of flathead screwdrivers you can wrangle it back in place after awhile. There is a tool that looks like a large reverse pliers that may make it easier. Anyway thats it, pretty easy. There is a youtube video that shows all of this.
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