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11020102310 Kenmore Washer - Instructions

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All Instructions for the 11020102310
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Customer:
Roy from BROOKLYN, NY
Parts Used:
W10721967
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers, Socket set
Making loud noises.
The video you sent me was very helpful told me the exact tools I needed and how to do it.
Thank you
16 of 24 people found this instruction helpful.
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Customer:
John from Hale Center, Texas, TX
Parts Used:
WPW10240513
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
lid would not lock, washer would not run...
Removed old striker ( 2 Phillips head screws ) replaced with new striker with the 2 screws and was done, easy fix...
12 of 13 people found this instruction helpful.
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Customer:
Armand from WESTPORT, MA
Parts Used:
WPW10683603
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water inlet nozzle was stripped and leak
Remove the front panel and back panel unplug the part unscrewed the part and replace it with the new one
24 of 50 people found this instruction helpful.
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Customer:
ELIZABETH from HARLINGEN, TX
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
My tub would hit the sides of the washer during spin cycle.
Followed youtube video. The repair was easy and fast.
12 of 14 people found this instruction helpful.
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Customer:
Thomas from GRAIN VALLEY, MO
Parts Used:
WPW10006384
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver
squeal and chirping while in risne / spin mode
Removed belt cover from bottom of the transmission , remove old belt, clean the pulleys ,and re install new belt. The new belt fits tighter so it did a few time to get the belt fully seated. Re install belt cover.
10 of 10 people found this instruction helpful.
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Customer:
Stephen from Cornwall, NY
Parts Used:
285748
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Darn thing hadn't "Agitated" for about 10 years!
After removing the bolt (7/16" head), and using a pair of pliers to remove the 3-4 in deep "cup", it was immediately obvious how to assemble the new cup and pawls (ratchets).

Orienting the black "bearing" was not so obvious, but on closer inspection of the illustration, it became clear. The four "ears" of the bearing go closest to the pawls. The little tabs that are co-planar to the ears fit into the four grooves of the new cup.

And here's the trick (besides making REALLY, REALLY SURE how the pawls orient)--Soak the black bearing piece in hot water to soften it up, and let it slide over the cup better. If you don't, you risk breaking it. If you do, it slides over and "clicjs" into place, with the ears resting right against the bottom lip of the cup, capturing the pawls.

Installation back into the washer is obvious.

The thing works like a charm! It hasn't worked this well for a decade!
11 of 13 people found this instruction helpful.
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Customer:
Debra from Orange, CA
Parts Used:
285748
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Socket set
Top half of agitator wasn't moving
First, I wrestled off the top cap of the agitator. Then, I unscrewed the bolt and took out the cam. I noticed that the agitator dogs were worn smooth. I replaced them, put it all back together and VOILA! I bought the whole agitator kit, not knowing what I was going to find, because I wasn't a Magtag repair woman. It ended up that the cam that came in the kit was too big for my washer anyway. Luckily, all I needed was 4 plastic dogs. The price of the whole kit was so inexpensive anyway, it was no big deal. Especially because, I was looking to buy a new washer or a big repair bill. This website is great! Thank you.
10 of 11 people found this instruction helpful.
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Customer:
Kevin from ARLINGTON, TX
Parts Used:
WPW10683603
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Socket set
Hot water valve would barely open - take 35 mins to fill washer
Pull the washer out from wall
Unplug the Washer
Close the supply line valves
Unscrew the supply lines, use bucket to catch line water
Remove 1 cover plate for elec lines (1 screw)
Remove 2 screws on edge of back plate for control panel
Slide long blade under front of control panel corners, pop the lock clips
Lay control panel forward - controls down
Compare new and old part - looks the same, wires, etc
Remove center screw on back plate cover to remove it
Unplug the elec wires connecting the valves and the control panel
Remove 2 screws holding the water valve outlet
swap out the old values for new valves
Reverse the process - step backwards and reassemble
Took me 36 minutes.
Tested the washer for Hot fill and later cold - both work
10 of 11 people found this instruction helpful.
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Customer:
Marc from HOPE MILLS, NC
Parts Used:
W10404050
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
Washer wouldn't start - Flashing Lid Light
I checked out the reviews and the recommendation of these "professionals", replaced the part easy enough when it came in. However, it didn't solve the problem. Got an actual professional to come in and see what the problem was, and they determined that gear oil was being leaked and it wasn't worth replacing.

Tried to get a refund and return the part. Was told absolutely not. The money back guarantee is a lie.
13 of 20 people found this instruction helpful.
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Customer:
LADD from ARCADIA, FL
Parts Used:
W10780045
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers
When the washer would go into spin cycle it sounded like the drum was banging all four sides of the washer.
Unplugged from power, unhooked water lines.Then removed back cover and control panel and top set to the side. Rear rods very easy to do by yourself after those where done have help and tip it backwards and change out the front 2 then reassembled and hooked back up and tested. Everything worked like brand new !!!
9 of 9 people found this instruction helpful.
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Customer:
PRECIOUS from LAKE CITY, FL
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
washer shaking and banging loudly
I was able to look up the issue on Youtube and watched a few videos and was able to complete the repair with help of my daughter. It was little hard to do but you do need gloves with a good grip when taking the rods out of the washer, but putting the new ones in was very easy.

Once I replaced the suspension rods, there was a little shaking but not like before. Very quiet now, no crazy loud banging
10 of 12 people found this instruction helpful.
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Customer:
Larry from HICKORY, NC
Parts Used:
WP8536939
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
The main knob insert snapped.
Nothing to it. Just remember to put the insert in the knob, NOT on the selector stem. Line up the flat part of the insert with the flat part of the stem and push the knob in place.

Don NOT ram it on the selector stem. When it's seated, don't push any more. That's all there is to it. It works. If the pointer on the knob indicates the selector is lined up correctly, but it isn't, the problem is the selector, not the knob.
11 of 15 people found this instruction helpful.
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Customer:
Jessica from MT STERLING, KY
Parts Used:
W10780045
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers
Shaking and banging around when washing
Youtube has videos. It's very simple just replace one at a time.
9 of 10 people found this instruction helpful.
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Customer:
REED from BUCHANAN, NY
Parts Used:
WPW10276397
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Wrench (Adjustable)
Wouldn’t drain pump made loud noise
Removed old drain pump and found a sock in the inlet - must have burned out pump because after removing it pump was still defective. Installed new pump in about 30 minutes and off to the races no more issues
10 of 13 people found this instruction helpful.
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Customer:
Rachel from PINELLAS PARK, FL
Parts Used:
W10780045
Difficulty Level:
Very Easy
Total Repair Time:
30 - 60 mins
Tools:
Socket set
Banging during spin cycle
The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.
9 of 10 people found this instruction helpful.
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All Instructions for the 11020102310
31 - 45 of 522