11020112311 Kenmore Washer - Instructions

Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!

I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy

Repair was simple and quick. Started by removing softener cup and removed bolt holding part that housed dogs. Removed housing and slipped of hold down clamp and replaced the 4 dogs then reversed procedure all took about 8 mins

Pop the top off the agitator, remove the bolt, pull off the agitator, pull out the part holding the cogs (dog ears),remove and replace cogs, reassemble. Works great now.

Followed youtube video. Great instruction.

Gently pry top of agitator off with small flat-blade screwdriver. Using the square end of a 1/2-inch socket extension, unscrew the plastic center "nut." Lift agitator off, remove center cone that holds the dogs, slip the retainer ring off, remove the worn dogs and replace. (Great opportunity clean the soap scum off the agitator!) Reverse the process to complete the repair.

Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.

Sincerely,

Ken Lancaster

Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.

1. Lift the softener dispenser up and out
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!

This also gave me a chance to clean the agitator thoroughly!

got the parts from parts select and got the machine repaired quickly
what a savings
repair man would have been over 100 dollars
the shipping was more than the parts but I saved greatly with no repairman
love your site and the great savings
i really loved my washing machine and hating to lose it
was so satisfied that I could save it after all these years
thanks

After removing the pressed in cap inside the agitator i removed it from the machine with a socket wrench. Then it did not take long to figure out that the two peices snapped apart. then one look at the cogs (referred to as dog ears) i knew they where stripped and where the problem. Icanceled the service call and order the parts myself from this site. So it was very easy and i'm not sure how much money i saved but the bragging rights went along way with the wife, Thanks.

I also ordered a new agitator repair kit which had almost everything. I noticed that I the kit had shorted 3 of the 4 cogs. Once the missing parts were received I removed the agitator bolt from the middle of the agitiator with a rachet and socket. Amazingly, I read the instructions and followed them accordingly. I pulled removed the agitator and removed the dogs/cogs and placed the new one in the new dogs *Making "dog gone" (pun intended) sure they were facing the correct way, by comparing them to the instructions. I carefully seated them as per the illustrations on the instructions and replaced the center bolt in. placed the cap on top and started the washer. Then I had my cup of coffee. By the way..I'm a grandmother, so if I can do it.............!

FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.

Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!

First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.