11021182013 Kenmore Washer - Instructions

Washer was not agitating. My husband did not have a clue what to look for, but he took it apart and noticed two of the four directional cogs were stripped. Did an internet search and found the part on your website and thought we would give it a try since the part/shipping was under $20. The parts came in three days and my washer lives on. Was ready to get a new one since it is 18 years old, but I will not wait. Excellent website with all instructions and parts breakdown of the washer.

It was easy, take off the cap, then loosen the nut. Take it apart, change the dog ears, put back together. It was done.

Removed top cap of agitator and pulled out the inner cap. Spread a pair of needle nose pliers and placed them in square holes on each side of nylon fitting. Unscrewed nylon fitting and removed top half of agitator. Replaced directional cogs/dog ears and put agitater back together. Works like new. Easy fix.

PS Received parts in 72 hours. $10.00 bucks and never left the house.

The info. was really helpful

Just follow the video! Very easy.

Half inch extension. Removed plastic set piece. Remove agitator cap. Remove ring remove worn cogs. Replaced new cogs Replace lock ring, back together. 10 minutes

Removed Softner dispenser and cap. With a 3/8" socket wrench and extension And 7/16" socket I took out the screw holding the agitator and removed top section of agitator. Turned upside down and removed the rubber grommet that holds the cogs in place. Replaced cogs and reinstalled grommet. Aligned top part of agitator with 2 tabs and put back in place and secured with 7/16" screw. Replaced cap And dispenser. Good to go. Works perfectly. Very easy repair.

I ordered a lid switch because the washer wouldn't agitate. Most reviews indicated that was the problem. While waiting for the part to arrive, I discovered the transmission to be of fault.I let parts select know that I no longer needed the part. Parts Select gave me an immediate refund no questions asked and before I returned the part to them. That is customer service!! I will use Parts Select for all my future purchases. I can trust a company that trusts its customers.
Joe M. San Jose

Unplug unit. Remove back panel. Disconnect drain hose using pliers to squeeze hose clamp. Tilt washer forward to access drain pump. Remove three screws on the pump. Unplug wire connector. Install new pump. Plug in the wiring connector. Reconnect hose. Reinstall back panel. Super easy fix!

After the wife held the phone to the washer so I could hear the horrendous noise it was making. And I screaming at her "shut it off, shut it off!' I came home and took the agitator apart, and found the directional dogs worn out. Went to the computer and easily ordered new parts, which came very quickly. I took off the agitator with a long extension and socket, put in the new dogs and reversed for installation. Told the wife get back to doing the laundry!

Just watched the video. Take from a 63 year old. Who never fixed a washer. Thx a lot for the video it saved me a lot of money being on a fix income. and it was less than $ 10 that was included shipping.

I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.

1st watched the video, turned off the water supply, unplugged the elecrtcal cord, removed the rear top panel , screws with the nut driver , then slid the top forward about 1 inch & then lifted upwards to removed the lid assy, after taping the lid assy down so it wouldn't flip open. Then once lifted up, at the very back are 2 slots, which you can the set the top onto, then use the 2 s-hooks with a chain to support the lid assy from falling backwards and attach to the base assy.
Then you can move the tub assy away from where you need to work.in this case was replacing the upper plastic suspension rod supports, then push upwards the socket , drop in the new one, pull of on the rod assy, and hook it into the ball and drop bach into the suppprt , was able to do all 4 in no time. Then unkook and reattach all, screws, plug back in, turn on the water. And we were good to go.
All For less than $20.

Took the Cover off and installed belt.

Removed agitator cover with small screwdriver. Removed bolt holding agitator with socket on 6" extender. Pulled agitator up and out. Replaced thrust spacer adding tiny amount of silicone grease. Replaced agitator directional cogs adding small amount of silicone grease. Note direction of cogs first or they will make a loud ratcheting noise. Reassemble. The drawing on this site is helpful.