11021292013 Kenmore Washer - Instructions
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- Customer:
- Danny from HARRISBURG, PA
- Parts Used:
- W10404050
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Washer would not agitate or spin and took over 2 hours to go through all cycles.
Started by replacing the lid latch assembly but this did not fix the problem. Parts Select representative suggested replacing the drive pulley clutch assembly. I order this and a new shift actuator. Had difficulty installing the new black shift actuator as it has a different electrical connection location from the original red part. The plug on the existing wiring harness would not reach the socket on the new black shift actuator. I had to remove the socket from the new black actuator casing so the plug would reach the socket. Washer is now working.
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- Customer:
- Douglas from Wetumpka, AL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
worn our Agit-dogs, agitator wouldn't pull clothes down
FIRST I printed the directions from an online DIY stie, then removed a single bolt from the center of the agitator. I dismantled the agitator, replaced the dogs, and used to printed page to help me reassemble the agitator. I then replaced the bolt. It's VERY easy, but you need the pictures to be sure you've put everything back in the correct place.
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- Customer:
- William from Canandaigua, NY
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Agitator stopped turning
I took a socket and removed the agitator bolt and cover which exposed the cogs. I cold see the cogs were stripped. I changed them and everything works fine.
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- Customer:
- Charles from Lindenhurst, NY
- Parts Used:
- 80040
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Top partion of agitator turned in both directions by hand and was not driven by the motor.
Using the IPB I removed the upper assembly to gain access to the cogs. Turned the assembly over and incerted the new parts and reassembled the pieces in reverse order.
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- Customer:
- Depeturie from Madison, AL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Top of Agitator would not rotate
1. Lift the softener dispenser up and out
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!
This also gave me a chance to clean the agitator thoroughly!
2. Lift up the plastic cap underneath
3. See bolt...use ratchet with extension to loosen and remove bolt
4. Remove whole agitator by simply lifting it up
5. Place agitator on floor and separate top from bottom agitator by simply pulling apart
6. See 4 plastic cogs that spin the agitator. Like mine they are probably completely worn/stripped.
7. Replace old 4-cog set with a new 4-cog set. They are small and inexpensive parts! I did this and our machine is working just great!
This also gave me a chance to clean the agitator thoroughly!
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- Customer:
- David from Warren, MI
- Parts Used:
- WPW10072840, 80040
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Top of agitator was not working
I basically followed the video that was available on Partselect.
I had trouble getting the top of the agitator separated from the lower but I used a length of 2x4 and gently tapped this with a hammer (so I wasn't hitting the plastic directly with the hammer, never a good idea). I few taps around the perimeter of the upper agitator and it came apart. The rest was quite easy. I replaced the seal since it looked pretty worn when I first removed the inner cap.
I had trouble getting the top of the agitator separated from the lower but I used a length of 2x4 and gently tapped this with a hammer (so I wasn't hitting the plastic directly with the hammer, never a good idea). I few taps around the perimeter of the upper agitator and it came apart. The rest was quite easy. I replaced the seal since it looked pretty worn when I first removed the inner cap.
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- Customer:
- James from Oldtown, MD
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top portion of agitator not turning
The top portion of the agitator was not turning so that laundry could be drawn down in the wash tub. The problem was 4 little cogs that where worn and would not catch on a gear/cog portion of the bottom portion of the agitator. the cogs where about $10 delivered and it took about 25 min. to install (from top of washer). The old cogs, I also repaired by taking them out and using a hacksaw to redefine the grooves on them. They are still working, so I will hold on to the new parts until needed.
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- Customer:
- jose from lake forest, CA
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
agitator wasn't moving
first remove the cap on agitator(softner),then pull out inside cap (small cover inside),loose bolt in center (you need a 7/16 socket with a long extension) after that pull up the whole assamble out of the washer tub,hold bottom part and pull up agitator ,turn up side down to take out the cogs and holder, replace with new ones and go back on the instructions.
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- Customer:
- Lorraine from FORT PIERCE, FL
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Top part of agitator did not work. It would only turn sometimes.
I followed a repair video on YouTube It is easier to disassemble the agitator and replace to cogs The hard part was placing the top part of the agitator back onto the bottom parts, after I replaced the cogs. i use a flashlight to help see where the two separate pieces of the agitator need to be to connect the back together properly ( top agitator & bottom agitator). Once this sep is completed you have to place the whole agitator and line it up on the agitator rod. Line up the groves as much as possible. Turn the agitator slowly until it slides into place. Then use your socket wrench to tighten the screw. The screw is the last step to attach the agitator back onto the washing machine. Then replace the cap, to keep water from going down into the washing machine. Then replace the fabric softener dispenser. Now you have a great washing machine. I am a women and did this repair by myself.
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- Customer:
- Rudy from Tariffville, CT
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver
cogs wore out
remove top of adigator and remove bolt. remove plastic clip and cogs.replace in reverse order.
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- Customer:
- carl from HUNTSVILLE, AL
- Parts Used:
- WP8578209
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- More than 2 hours
Washer did not spin. Broken bolt inside agitator. Needed to replace agitator.
Part ordered was incorrect even though your website said that it was correct when I ordered it. Part sent back. Have since bought a new washer. Your contact person to return part was very helpful.
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- Customer:
- Michele from ROCHESTER, NY
- Parts Used:
- W10780048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
The washer was shaking during the spin cycle
Exactly like the video from the website
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- Customer:
- WALTER R. from BEDFORD, TX
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
COGS WERE WORN OUT
THE INSTRUCTIONS ARE ON THE SAME SITE AS YOUR PART WHITCH MADE IT SIMPLE
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- Customer:
- Janet from LINCOLNVILLE, KS
- Parts Used:
- 80040
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench (Adjustable)
I noticed when putting clothes in the washer and more than half full the top agitator slowed down.
We ordered the dog Agit clutch and within a few minutes I had a new washer. It started agitating a lot faster.
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- Customer:
- Tony from SUMNER, GA
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
upper agitator wouldn't rotate properly/intermittently
Removed the four worn agitator directional cogs and replaced them with new ones
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