11021352112 Kenmore Washer - Instructions

First i removed the fabric softner dispenser. then i pulled out the clear cover inside. then removed the cogs ( 4 little plastic heads) replaced with new ones and put everthing back together.

Pulled off the top of the agitator (softener dispenser) the plug and the bolt holding the agitator on. Pulled the agitator out and removed the cup that held/holds the cogs. Found the broken plastic cogs. Got on the internet and hunted the parts. Found out they were called cogs and didn't have to order the entire machine to get them. Ordered and expected 5 days of dirty laundry.

First I pulled off the top of agitater,then unloosened the center bolt. Grabbed hold of agitater and pulled out of washer.Took out each individual gog,and replaced with new ones. Assembled reverse order,now the washer agitates like it did when it was new.Thanks Partselect for the very fast service,and cheap prices,

overloaded washer. cogs gave out. changed them in no time. Works great!

put parts in then screwed them fast

So simple it was amazing.....popped off the fabric softner dispenser, popped out the cap, with a wrench unscrewed the bolt holding the agitator in place, took out the agitator, popped off the top portion, replaced the agitator directional cogs, and in reverse order reinstalled the agitator. Works like a charm and cost less than $10. Amazing. The video was very helpful!

There are 4 cogs that are in contact with a gear which slips in one direction and catches in the other direction as the agitator oscillates back and forth. Two of the cogs were broken and the agitator would no longer turn thus the cloths would not circulate properly through the wash and rinse cycles. The cogs (dogs), by some manufacture’s name, cost $3.83 and just over 10 dollars total including S&H.
There is also an excellent video on the PartSelect site which shows exactly how to remove the agitator, dismantle and then reassemble it. The cogs were simple to replace.
I would not have had the slightest idea how to do this without the video. My first thoughts, when I saw that the agitator wasn't working were A:Oh no I'm going to need to tear the washing machine completely apart to fix the problem or B:Replace the whole washing machine.....I'm sure there are many folks who would have just given up and used plan B. This is a great Website! I'm sure I'll be back here for other household repairs.

popped off the the cap on top of agitator and then lossened nut with socket and exstenion and took off top half of agitator the replaced plastic gogs

pop off the cap in the center of the agitator and un srew the bolt, then pull it apart and then with a srew drive pry on one of the 2 clip like holders and it all will come apart.

I followed the video on the PartSelect web site and replaced the agitator directional cogs. The only problem I had was figuring out how to remove the cover over the cogs. I finally drilled the four "melted" plastic fasteners off and the the problem was solved. The washing machine is now working as if new!

Once I saw that the upper agitator was not moving, I went online and researched the problem. I learned about the four "dogs" that move the agitator. After verifying that the lower agitator worked as it should, I ordered the set of "dogs" and installed them in less than 30 minutes. Shipping was super fast on these small parts, and the price was definitely better than a repair service call!

took old cogs out,,,,,put new cogs in.

with a ratchet extension took bolt out of center of agitator pulled top of unit off to expose problem...

Snap off the plastic cap at the top of the agitator. You will see what to do next. You have worn directional cogs. Some refer to them as dogs. Clever engineering.

Remove cap on top of agitator with screw driver or other thin edged tool. It pries off. You will see a cap down inside the agitator tube. Pull out that cap with fingers or pliers. You will see a nut under it. Use ratchet with extender to reach it and unscrew turning counter clock wise. after it is unscrewed, pull the agitator straight up and out of machine. Then you will have to pull the top part of agitator from the bottom part to separate the two pieces of the aitator. Then remove the dogs ( little catches in the one piece) . Replace them into the slots with the new ones and carefully put the two pieces of the agitator back together. Put agitator back into machine and tighten the bolt, snap the cap back on and you are back in business.