11021352112 Kenmore Washer - Instructions

This was a very simple repair. The agitator was removed using a 7/16 socket and a long extention on a 3/8 ratchet. There is an on line video that goes through it step by step. I was scocked with the fast delivery of the parts. Less than 24 houes and the parts was in my hand and installed. Fast fix for around $10. Poys to be handy

I followed the directions on your website. I popped the fabric softener cap off. Removed the 1/2" bolt from the agitator with a ratchet wrench with an extension and lifted the agitator off the spindle. Using a small, flathead screw driver, I separated the upper half of the agitator from the lower half. Replaced the cogs and put everthing back together. One caution, make sure the plastic prongs of the lower half of the agitator are lined up with the holes in the upper half and are seated before reattaching the agitator to the spindle.

My wife told me she thought the washing machine wasn't "moving" the clothes around. I looked and noticed that the top of the agitator wasn't working (just sitting idle). I looked up a diagram of the machine online, took a rachet and socket and removed the top of the agitator, lifted up off the lower part, took it apart, removed the old worn out dogbones, and replaced with new ones. Put it all back together and it works great. Easy job.

We have a Whirlpool washer, old but used gently. One year ago it broke down (agitator wouldn't turn) so we called a local in-house serviceman. He took 35 minutes to fix the washer and billed us $88.00, we paid and he left. We only got 12 months out of the repair because it recently broke again (same problem). I went online and spied "Agitator Directional Cogs" for $3.00 and small change, so I ordered two packs. They arrived in three days. The repair took me less than two minutes, and the washer works like new again. Who could ask for anything more? AND...I'm telling everyone I know about PartSelect!

I popped off the top cover of the agitator. then took out the little cover with the gasket lower down. then i took a socket set and loosened the center bolt. I had to hold the bottom of the agitator so it wouldn't move as i unscrewed it. once the bolt was completely loose i took off the top part of the agitator. i turned it over and dumped out the assembly in there that holds the dogs in place. I turned it over and removed the old dogs and then put the new ones in. then i held the agitator top part upside down and put the assembly back in. holding it tight to the bottom, i lined up and set the top part of agitator back onto the lower part. then i got the screw and put it back in and tightened it down. i replaced the cover that had the gasket then replaced the top cap. all in all it took me less than 15 minutes to get it completely fixed and throw my laundry in.

removed the softner cup
removed nut
cleaned all parts well
took off the plastic collar carefully
replaced cogs
double checked instructions and put it back together
Directions where very clear
Ordered the part on a Sun. afternoon on line and recieved them the following Tues. a.m.
Having the orginal manual that came with the machine and your user friendly site made it a breeze.
Thanks I'm sure we will need you again you.
Very pleased.

Took top agitator off removed the old directional cogs and replaced with the new directioal cogs.

I saw your short video on how to replace the agitator cogs. It was so simple that I ordered the part online. I ordered on Monday morning and received delivery on Tues afternoon. I was surprised because I thought it would take 7-10 days. As it tuns out, the warehouse was about 25 miles from my home.
I couldn't be happier with the decision to repair. This is a 15 year old washer and this is my first repair. I thought I would have to go out and by a new one. Thanks

Removed the cover to the agitator, removed one screw, pulled off the top half of the agitator and turned it over, replaced the cogs, put it all back. Instructions for the entire process were on the website. I saved over $100 with 10 minutes work!

Remove cap on top of the agitator. Use a socket to remove the center bolt and pull the unit. Replace the damaged Cogs.

remove softner dispenser from agitator top (it pops off by hand) remove O ring sealed plate in cavity bottom, (again slides out by hand or if it is stuck pliers may be needed) finally the 12 MM head of a bolt is visiable. Remove it, the top part of the agitator along with the ratchet dog assembly then slips right off. note orentation of dog direction and replace old dogs with new ones lubercate with thick greese, lube bolt with thick greese to prevent rust then simply replace in reverse of disassembly. If properly done agitator spins freely in one direction only. (to make bolt replacement easier either use greese in socket to hold bolt while lowered into hole or use a tool used to reach dropped bolts like an extension magnet or flex grabber.)

I removed the bucket (dispenser) and remove the four old agitators and installed new four agitators and it works wonderful.

Many Thanks!

popped off the the cap on top of agitator and then lossened nut with socket and exstenion and took off top half of agitator the replaced plastic gogs

Removed a few things from the inside of the agitator, removed the old cogs, replaced with the new and put it back together.

This couldn't have been an easier nor less expensive repair! For about ten bucks and about fifteen minutes, our nearly twenty-year-o;d washer is almost as good as new! Simple, quick and cheap - nothing's better than that!