11022894102 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- michael from weymouth, MA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
water leaking during run cycle
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- david from o, AL
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Matthew from Albany, MN
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kevin from Disputanta, VA
- Parts Used:
- 285790
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Katherine from Salem, VA
- Parts Used:
- WP3949238
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
The top lid switch failed so washer wouldn't run.
Removed the valance by unscrewing nuts on top back and then removing side wings. The valance can be flipped up and hung over the back of the backsheet making sure not to damage clear hose. Then remove the old switch, wire and cut off the ground wire. Moount the new switch and make sure the wire is well back from the drum by tying to the old clip that held the old wire. Connect the ground to the body now under the valance. I found a hole there and screwed the ground terminal to it with a self taping screw.This procedure allows you to replace the switch without having to take the complete washer front body off.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Daniel from Temple, TX
- Parts Used:
- 285785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- scott from brooklyn, CT
- Parts Used:
- WP63594
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
just needed a new softener dispenser
ordered part on wednesday. it shipped to me thursday. pop the old one off, popped the new one on. slick and easy !!!
thanks
thanks
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Alvaro from CLEMENTON, NJ
- Parts Used:
- 285790
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Pump but not spin-oil leaking-agitation noise
Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the long shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- David from Amity, AR
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Crossed threaded plastic on old valve was leaking
Removed screws on top of machine to remove the control unit out of the way. Then used large regular screw driver to pry out the two clips that hold the back of the washer tight to the top frame. This allows the back to come away from the machine enough to get the water inlet valve free. Didn't have to remove the bolts at the bottom of the back of the machine (they were pretty rusty) Just removed the single screw holding the water inlet valve in place, slid it down and away from the back cover and could fish it out to the side and disconnect the hose (with plyers) and slide off electrical clips (make a note of which clip goes to which valve.) I removed the part first so I could make sure I was ordering the right one. When the part came (very promptly by the way) it went back together easy. Only question was regarding reinstalling the wires since I didn't mark which way they went. I knew which one went on the Hot and Cold but didn't know if it mattered which clips went on each terminal. Figuring it was AC guessed it didn't matter so put it together the way the connectors seemed to want to lie naturally. Put it together making sure no hoses or wires where pinched or rubbing against sharp edges. Replaced the rubber washers in the hoses and made sure the hose connectors turned freely (they had been rusted a bit and didn't turn on the hose freely and I think this was the start of the cross threading problem) This time the hoses went back on very easily, screwed them hand tight not forcing anything at any time (DIDN"T USE PLIERS!). Tried water and no more leaks. Washer filled faster also, think this was because the screens on the water valve were plugged. I'll have to remember to take the hoses off and make sure the screens are clear every couple years or so. If you are having slow fills, suggest you check this first before tearing in to the machine.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- leonard from phil campbell, AL
- Parts Used:
- 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
tub oscillation
placed washer on side and installed new pads
and returned washer upright
and returned washer upright
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- michael from princeton, TX
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
washing machine not draining
Tilt machine on its side,snap off the two retaining straps and remove the pump and sanded the shaft on the electric drive motor to remove rust ,Install new pump and retaining straps and unit now running great.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bo from Sugar Land, TX
- Parts Used:
- W10339326
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
Water Level Switch Broken
The repair is very easy with the part found at PartSelect.com. Take the following steps to replace the water level switch:
1. Remove the front panel by unscrewing two screws on the back side
2. Pull off the dial knob from the front
3. Twist the water level switch in either way to remove the switch from the panel
4. Disconnect the connector of control wires and water hose from the broken switch
5. Reconnect the control connector and water hose
6. Push and twist the switch to put back on the front panel
7. secure the front panel by tighten up two screws on the back side of panel
1. Remove the front panel by unscrewing two screws on the back side
2. Pull off the dial knob from the front
3. Twist the water level switch in either way to remove the switch from the panel
4. Disconnect the connector of control wires and water hose from the broken switch
5. Reconnect the control connector and water hose
6. Push and twist the switch to put back on the front panel
7. secure the front panel by tighten up two screws on the back side of panel
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kim from West Liberty, OH
- Parts Used:
- WPW10080230, WP63292
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
Replaced ring that broke and washer that was bent on the edge.
Took the agitator out and gearbox off unhook wires from motor and take off water pump, replaced the parts and put back together. Pretty easy to fix. However, I still haven't got my problem fixed. Originally the washer wouldn't spin after the rinse. I put on a new coupler and it worked for a few loads, then something smelled hot and started stinkin the house up so I opened the washer lid and smoke rolled out. Turned it off. Took the moter off and checked it and it would barely turn at all. Replaced the motor with a new one. Still wouldn't spin. Put on a new clutch assembly. Still wouldn't spin. Bought a new capacitor thinking that would do it. Still don't SPIN!!! (The ring and washer I replaced was just a casualty, not any of the problem).
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Ralph from Newbury Park, CA
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer would not spin a full load.
!. Removed agitator from inside
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.
2.Removed outside cabinet
3 Removed pump, motor, and transmission.
4. Slid the entire drive unit out of the tub from the bottom
5. Removed the clutch assy. and installed new.
6. Reverseed the procedure to re-assemble.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- James from Asheville, NC
- Parts Used:
- WP387240
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Washing machine shakes violently during spin cycle
Removed four screws that hold the top control panel to the base and hung over the back panel in order to remove the main wrap-around body of the machine. Took off top plastic ring fastened to side of tub then removed old Balance ring. Installed new balance ring. Unfortunately, this did NOT fix the problem. This was a suggestion from Justanswer.com and failed miserably. Does anybody know how to fix this problem? And it's not the springs or the little plastic shims around the base OR the cross coupling to the motor...
Was this instruction helpful to you?
Thank you for voting!