11049972603 Kenmore Washer - Instructions

Super simple repair, videos on this site were spot-on.

1. Turn off water, unplug washer, and disconnect the hoses from the back of the washer.
2. Remove the three T20 torx screws holding on the top of the washer, slide the top back about an inch, and lift off.
3. Remove the T20 torx screw holding the water valve to the back plate of the washer.
4. Using pliers, release the hose clamp on the outlet hose of the valve and slide it down about an inch.
5. Remove the old valve and attach the new one to the outlet hose. Reinstall the hose clamp.
6. Replace the screw that holds the valve to the back plate and reinstall the top of the washer. Reconnect hoses the the washer, turn on water, and plug back the washer back in.
7. Odds are, your water flow has been low for a while and the first cycle is going to flush a good bit of mildew and other gunk into the washer drum. Run a cleaning cycle with about 1/3 cup bleach through the washer prior to using.

Should be good to go!

Removed the old hoses and screwed on the new hoses.

This is a straightforward replacement. Move the washer to an area where you can work on it. Unplug the washer from the wall. Turn off the water and disconnect the hot and cold water hoses at the washer. Remove the back of the washer. Slide out the top of the washer. Remove the small hose from the valve to the remainder of the washer. Disconnect the two control wires to the valve. Replace the valve. Replace the small water hose. Reconnect the wires. Replace the top and back of the washer. Connect the water back up. Plug in and try a test load. The water should flow fast enough to reach the back of the machine.

Removed door from washer, remove hinge from door. Then slip in hinge and tighten hinge to door. Then attach door. It works and the most important thing the wife is happy

The plastic tabs were too large to fit into the washer's slotted hole in the washer cage. I initially bought this part from a PartSelect competitor and it was made wrong as well. Whirlpool themselves showed this part on back order so the faulty part originated in a Whirlpool order to a vendor. The reason for this reply is that PartSelect resolved this bad part issue within 2 hours and 1 phone call. The competitor has not resolved anything yet in 3 weeks and 5 emails with image proof.

remove door from washer and lay flat on a piece of cardboard remove 4 screws from door hinge and take out just enough screws both sides of hinge to remove hinge from pocket of door,careful not to put to much stress on glass and gasket when removing old hinge and replacing.

very simple

(These instructions improve on the excellent instructions provided by customer Franck from Anandale, Va.)
The first step is to remove the retainer wire and spring that holds the outside of the bellow in place.
To do this, Open the washer door as far as you can to get it out of the way. Look underneath of the front of the bellow on the outside of the washer where it meets the door. Put your head almost on the floor and look up.
You will find a spring stretched about 3" connected to a small diameter wire (1mm.) that runs all the way around the outside portion of the bellow.
Use a small screwdriver or needle-nosed pliers to pull and pry the spring away from the rubber bellow. Be careful not to damage the spring or ring. Once you have grip on it, pull it carefully toward you then up and off of the bellow.

The front portion of the bellow is now free and can be peeled off. Start at any point and pull the rubber bellow in toward the opening of the washer, it comes off easily.
When you get to the detergent outlet on the upper left side, grab the plastic tube and carefully pull the bellow from around it. There is no adhesive or clamp holding this in place, just friction. Remove the rest of the front portion of the bellow.
Push as much of the bellow into the washer as possible to get it out of the way.

Once this is off comes the slightly tricky part. Look up at the top right portion of the bellow that is still attached. You may need to feel with your hand but you should be able to see it. This is where the flashlight or worklight will be helpful. You are looking for the screw/nut end of a giant hose clamp. This hose clamp goes around the entire bellow and secures it to the portion that holds the basket.
This is where the stubby screw driver comes in handy. There is not nearly enough room for a standard one and a nut driver or wratchet are too big. The nut will be pointing down and will need to be replaced the same way.
Loosen the hose clamp almost all of the way, perhaps 5 turns on the nut. It is not necessary to have the hose clamp come completely apart.
You can now remove the entire hose clamp from around the bellow by pulling it forward.
You will need to remove the hose clamp from the washer. To do this, squeeze it in from the sides about 6", don't kink it. Push it down toward the floor between the basket and the metal front panel. You will now be able to remove it from the top of the opening and be able to pull the bottom portion out.
Pull the old bellow completely out, very easy to do.

Time to install the new bellow. Figure out which side goes in and which faces out. The big hint is that the water inlet is on the upper left side.
You will notice at the top of the bellow on the portion that goes inside of the washer, you will find a small triangular shaped tab about 1/4" high. This is your centering mark. This will be at the very top. If you keep this at the top, everything will line up perfectly.

This next step takes a bit of dexterity because you need to slide both the bellows and the hose clamp into the machine with the triangular shaped tab on the bellow at the top as above. Unbend anything that might have bent on the clamp. Put a tiny bit of lube oil or Vaseline on the clamp screw thread to make it easier for your fingers to tighten it with the stubby screwdriver later. The hose clamp must go in now because once the bellow is slid over the detergent inlet tube the hose clamp can not be installed. Slip the bellow over the edge of the portion that holds the basket where you removed the old one. I started at the top and worked left so I could install the detergent inlet tube. Pull this through the bellow carefully. It doesn't take a lot of force. I found that wetting it with water made it easier to slide the bellow over it.
As you are pressing the bellow on this lip, you will notice that there is a 1/2" high back stop all of the way around. This is great because as you press it on, there is a positive stop and you can't go further than necessary. Continue to press it in all of the way around.
With the nut at the top or top right with the nut facing down to the floor while holding it vertically, squish it slightly inward, put the bottom portion in first then the top portion. Orient is as it was when you took it off. Slide it around the bellow. You will feel a positive stop. Run your fingers around the entire bellow to be sure the clamp is seated in the channel on the bellow and that the bellow is against its backstop. This assures you won't have a bad leak upon your next wash.
Grab the stubby screwdriver and tighten down the hose clamp. I did about a medium force when tightening. It doesn't take a lot of force.

Now it is time to pull the remaining part of the bellow out of the basket and fit it into place. Press it around the outside portion of the opening so it hooks over the lip. Now take the retainer wire and spring assembly and use it to clamp the bellow over the lip. After fitting the wire around

take the back cover off and put belt on. the belt is a tight fit and requires sone effort, but can be done.

We removed the front cover to the washer. Then we removed the drain pump piece that was broken. We put the new drain pump in and secured the screws. We also inspected all the hoses to make sure the hose clamps were intact. Then leaving the front cover off the machine to inspect for leaks we turned on the wash cycle. No more problems.

Followed internet instructions

firts remover the three bolts that held the front panel on, and removed that. Then removed the screw that held the pump in place. then removed the hoses from the pump. After that put hoses on new pump and srewed back in place . the put front back on.

The end of the strike had broken off, and the pictures did not clearly show there was a cross-member at the end of the strike. That crossmember is what broke on the old strike. The strike has only two screws, both requiring a Torx bit (#20, I believe). Unscrew both screws to remove the strike plate. It was a little difficult to get out - it has a curved top to lock into the top slot, but the bottom slides slightly down into another slot. There isn't a lot of room in the opening to slide the strike up and down and get it out. Putting the new strike on is easier - ensure the curved end fits into the slot at the top and slide it up just a bit, push the bottom of the strike plate in, then let it drop right into place, and reinsert the screws. The only problem I had was the strike's holes for the screws are slotted horizontally, so the strike can be positioned across almost 3/8". The latch would not engage the strike the first time, so I had to loosen the screws and reposition the strike a bit. This time it latched, but the fit wasn't quite right, so I adjusted it again to get it where I needed it.

Removed screws around door couple around hinge

1. Remove bottom panel (3 screws below). 2. Remove top panel (3 screws back). 3. Remove detergent dispenser (remove T screw in front.) 4. Carefully remove control panel is plastic so be careful not to break it. 5. Pull broken bellow from front and spring loaded clamp will come lose. 6. Push away bellow. 7. Remove cables from door lock. 8. Remove front panel screws (4 - 2 on top and 2 in bottom). 9. Unscrew bellow's clamp with flat screw driver or not driver. 10. Remove worn bellow. 11. Bellow has notch on top (Use as reference to replace. 11. Clean all surfaces. 12. Install new bellow to drum. 13. Screw clamp over of bellow not too tight. Don't want to break the seat. 14. Replace all in the reverse order and for the front of the bellow refer to my previous article (story) on front latch replacement.

Had the old pump out - 1 screw and two hose clamp to unhook and an electrical wire to pull out - couldnt been any easier - when new one came took 5 mins to install - did a load to make sure pump worked before put it all back together