11027112600 Kenmore Washer - Instructions

Removed softener cup agitator cap and one bolt, lifted agitator out and replaced with new one... tightened bolt replaced cap and softener cup and away we go, done...

I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story

Repair went well and relatively easy, but did not fix the problem.
Suspect timer switch was the culprit. Nothing was clogged or plugged
up. Water pump and impeller were free and clear with no damage
or leaks.

Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.

removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.

We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)

Sir, I have been repairing appliances for 45 years, for myself and friends. I repaired this washer while I talked on the phone with my sister, so with the help of your video I was able to turn a job I thought was going to be extensive to a one handed job, and I did it in 15 minutes.
I am so looking forward to the next repair job, so I can use your web site once more. One word, fantastic.
David Hatcher

Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!

Used screwdriver to open top of machine where controls are. disconnected the part, followed the wire along to broken part used screwdriver to remove that part replaced it with new part and fed wires though to where it connects - the whole process took less than 20 minutes

I ordered the new cogs but didn't want to wait the few days for them to arrive. So I decided to try and temporarily repair the old ones. After looking at the picture of the new ones on this site I realized that the teeth were just worn down. I took all four of them out and used a grinding disc to carve the teeth down deeper. They were not perfect. (I would recommend holding the teeth with a vise.) However, after reinstalling the cogs the machine worked perfect and that was two weeks ago. I'm not going to install the new ones until I have to.

Yes, I agree that the actual replacement of the pump was an easy task on this whirlpool washing machine, however, unlike other posters, I had no access through the bottom of the machine. My machine has a solid pan on the bottom. It has a large hole in the center - I think to access the transmission, but no access where the pump is.
So, I had to dismantle the entire enclosure, first the back (about 6 screws, a couple of electrical connections, etc.), then remove the rest of the enclosure to reveal the guts of the machine. I also had to disconnect a small vacuum tube attached to the tub, and remove the control console on top along with the back. It was pretty straight forward, took about two hours to dismantle. Then, the actual removal of the pump was as easy as others have described here - two spring clips and a hose clamp and I had it in my hand. I ordered the new part, which came very quickly - 2 days I think. Then I took another two hours to re-assemble the machine. It works - yeah!
Symptoms - water leak on the floor, it was actually intermittent for a time, so I procrastinated. Then when I actually did the work, I could see the rust trail and follow it to the leaky pump. The pump was actually leaking through the center, where the drive shaft from the motor goes. There is probably a seal between the impeller and the central drive slot that gives out after a while.
New pump in - machine back together - no leaks.

I removed the cabinet and agitator, layed the machine on it's back, removed the pump, motor and gearcase. I found a way to prop the gearcase up so it rested level, removed the cover, drained the old oil. I removed all internal parts, disassembled them and cleaned them. I reassembled the gearcase using the new uetral drain assembly, and replaced the oil. I made sure the brake assembly was pushed into position and then put the gearcase, motor and pump back in. I sttod the machine up, put the cabinet back on and tested the machine. It still did not spin, so it wasn't the coupler, clutch or nuetral drain assembly.

Removed cabinet found tub spring had worn thru rear frame, spring was also almost worn thru. Checked suspension springs very very worn at mounting points.
Ordered needed parts. All in Stock. First bracket came the next day took 5 days to get the rest 1 part at a time.
Forgot to order suspension spring clips, order them next day shipping came the next day .
Just because parts are in stock doesn't mean you will receive in a timely fashion if you need parts better order next day freight.
Videos, parts diagrams and instruction are great, regular freight is not good

First ,no need to move washer.
Remove 2 screws on bottom front of control panel.
Lift panel up.
Disconnect switch plug from top of cabinet.
Remove 2 gold colored clips under panel by
prying up with 2 screwdrivers.One flathead on
front of clip the other under the center of clip.
Now you can tilt the whole cabinet forward.
Place cabinet on floor.
Remove plug connector,remove top screw to remove retaining clips X 2.
Remove 3 screws holding lid switch and ground
wire.I had to redrill groundwire hole because the
hole stripped.(No biggie if you have a drill.)
By this time you should know how to replace the
switch and cabinet.
Make sure bottom lip of cabinet is under the frame when tilting back up.
Give yourself a high-five.

I removed the two screws in the lower left and right corners of the control assembly. You then lift the assembly about an inch or two and then tilt it back. Then there are two clips shaped kind of like an S (mine were gold) connecting the back of the washer to the top of the washer. I removed these clips by prying them off with a screwdriver. Be careful, they can shoot out. Then I unhooked the electrical connector which dives into the top (its the only one). You just hold the two clips in and pull it out. Then the entire front panel and top can be pulled away. I pulled it away and then layed it flat on the ground so the front of the washer is laying on the ground and the back of the top is pointing towards the ceiling. Then I used a landry basket to prop the lit open while I went to work. First you remove two screws holding the old lid switch to the top. Then you remove the screw holding the ground wire. Then the whole lid switch assembly comes out and you pry it out from under some clips that wrap it around the bottom of the top. When you remove it, pay attention to which side of the electrical clip (the end of the assemply) faces towards you so you can put the new switch back in the correct position. Then I screwed the new assembly into the top with the two screws. Connected the green ground wire. Fenangled the tupes that protect the wire so that they could fit under the clips, and pushed the electrical connection end of the assembly through the top. Then you put the top and front back where it was, put the clips back (you clean some parts here that probably have not been cleaned in years) and fold the control assembly back down and put the two screws back in the corners. End of story and you just saved $150 bucks on some service technician who would have come see you (after telling you he or she would be there between 12 and 4) then would leave because he needs a part, then you wait two weeks, then he comes back (again between 12 and 4).