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11027112601 Kenmore Washer - Instructions

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All Instructions for the 11027112601
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Customer:
Noel from Pollock, ID
Parts Used:
WP3363394
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Severe water leak
1) Unplugged electrical cord
2) Removed hot/cold water hoses
3) Took drain hose from laundry room recepatcle
4) Moved washing machine to area where I could lay it down on its back (very important for easy fix)
5) Found (easy accessible in my case) water pump with an inlet and outlet water hose held on with spring clamps.
6) Removed each of the two clamps with pliers and each hose by twisting loose
7) Remove two metal clips holding pump to motor housing
8) Slide pump off shaft - removal is finished!
9) Reversed process for installation, making sure to gently align pump housing when the pump is aligned with the shaft
[probably took less than 15 minutes]
27 of 29 people found this instruction helpful.
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Customer:
Annie from Haines, OR
Parts Used:
8316845, WP63907, 3949247, 285744
Difficulty Level:
A Bit Difficult
Total Repair Time:
More than 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
washer moving 3 ft during the spin cycle sounding like elephants running through the house
Removed back panel to remove tub from shell. Unscrewed the brackets holding the springs. Used screw driver to pop out pads with hammer onto screw driver. Cleaned out tub and put grease on springs where they attach to bracket. Replaced panel and ran machine to find a leak. Took machine apart again to find the knocking of the tub against the back panel caused a whole in the plastic tub. Silicon and mechanical tape. Washer works fine for now.
28 of 36 people found this instruction helpful.
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Customer:
Marc from Morton Grove, IL
Parts Used:
WPW10358149, 285871
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Two leaking hoses in my washing machine
Put the machine on its side. Remove old hoses and screw new ones into place. Done in under 20 minutes.
29 of 39 people found this instruction helpful.
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Customer:
Aaron from Lake Mills, WI
Parts Used:
3360629
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Socket set
The spin gear was striped.
I had to take the motor and transmission out. They are one piece. Removed the clutch, take off trans. cover, remove a snap ring, take the striped gear off, and put the new one on. Then put put everything back on the way it came off.
25 of 31 people found this instruction helpful.
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Customer:
James from Nelsonville, OH
Parts Used:
WP63907, WP3976308
Difficulty Level:
Easy
Total Repair Time:
1- 2 hours
Tools:
Pliers, Socket set
Tub did not center and seal was hanging out of tub
Laid washer on front side and removed top spring, then lifted the tub assembly to replace the right side spring, the one behind the motor was the hardest, I lifted the tub then removed the spring bracket at the tub with pliers and a socket. The top seal all I had to do was take the 4 screws that hold the top on (it takes a long extension) then sit it bak up and I lifted the top up to give me enough room to unsnap the top piece of the tub, cleaned it up put seal in. The parts fit perfitlt and real fast shipping, I bookmarked the site and will buy from again. JIM
22 of 25 people found this instruction helpful.
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Customer:
Thomas from Pascoag, RI
Parts Used:
WP3349985
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set
Slipping Spin clutch due to leaking gear-case seal.
1. Unplug the machine.
2. Turn the water off.
3. Disconnect the supply and discharge hoses.
4. Open the cover and remove the cap/cover of the agitator. Use socket wrench to remove the bolt securing the agitator. Pull up on the agitator and remove it.
5. Lay washing machine down on it's front. Remove the inlet and outlet drain hoses from the discharge pump.
6. Remove the 2 "faston" connectors from the motor start capacitor (looks like a D cell flashlight battery). Rock the connectors back and forth and pull gently until they come off. Polarity doesn't matter but to be safe make note of the positions.
7. Press the release clip on the motor connector and pull to disconnect it. Move the wiring harness out of harms way.
8. Remove the 3 bolt securing the motor and transmission assembly to the bottom of the tub. Pull the drive assembly out of the machine and place it on a suitable work surface.
9. Examine the tub brake assembly (still on the bottom of the tub), the clutch assembly (on the motor/transmission assembly you just removed and everything else for wear or damage. Now if you decide to proceed with repair continue with the following steps. If not you're done.
10. Remove the inverted cup washer from the agitator shaft of the assembly. Remove the "U" clip from the shaft and remove the clutch mechanism from the drive assembly. Make a sketch of the position of each of the removed components to aid in reassembly.
11. Now you can see the gear case cover and it's seal. If it is leaking (as mine was) you will need to replace it.
12. With the assembly level remove the bolts around the cover and remove the cover. Place the cover on a flat surface and with a screwdriver or punch drive the old seal out of the cover from the outside in.
13. Clean the seal area and check for damage. Clean the cover and transmission housing surfaces of old gasket material. There is a factory sealant available for reassembly but I chose an automotive RTF @ $4 vs $24 and it worked OK.
14. Installing the seal requires some tools and experience to done successfully. The right size sockets or piece of pipe, coupled with an arbor press or vise will get the seal in. The cover is delicate so if in doubt find a machine shop.
15. Support the outside of the cover on a hard surface and with a socket or short pipe length, PRESS (don't hammer) the new seal into the gear case cover.
16. Make sure there is lubricant in the gear case. Not overflowing but maybe 1/2 full when view with cover off on a level surface.
17. Apply some RTV sealant to trhe cover and install it. Tighten bolts evenly. Light torque (1-2 ft-lb).
18. Reassemble washing machine and test for leaks and proper operation.
21 of 23 people found this instruction helpful.
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Customer:
Charles from Rose Bud, AR
Parts Used:
WP63907
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers
tub off center, rubbing on outer tub in spin
turned the washer on it's back and shoved the tub to the side to release pressure on a spring ,pulled it loose and installed new one. this worked for the back two then turned washer on it;s face and repeted the process on the front spring.
Washer works great now.
21 of 24 people found this instruction helpful.
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Customer:
Michelle from Richardson, TX
Parts Used:
72017
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
79 of 202 people found this instruction helpful.
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Customer:
Bill from Beaver Dam, KY
Parts Used:
3949247
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
bad lid swithch, problem with spin cycle
remove 2 screws that hold timer section
remove large clips that hold lid section
repace lid swich and put back together
works good
22 of 32 people found this instruction helpful.
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Customer:
Brooks from Plano, TX
Parts Used:
3949247
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Lid Switch Asembly broke
First off I would highly recommend the review by Dennis From Evans City PA. This was quite helpful.

The problem is the lid switch assembly is glued together and the original part came apart and needed to be replaced. The symptoms described by others were accurate so we opted to replace it.

On my machine there are two screw on the front corners of the panel where the dials attach to the top of the washing machine. I removed those two screws and by lifting up and forward was able to move the whole thing out of the way.

You should see the connection from the dial panel running down into the wash basin. This is where you will unplug the old switch and replace it with a new one. There are little plastic clips that hold it in place, but you can squeeze them with your fingers to remove it from the panel.

In order to get access to the underside where the wires are connected you will need to remove two clips that hold the back pane to the rest of the sheet metal. In my case I wasn't quite prepared for the entire frame to move but once the clips are removed the back panel is completely removed and you can pull it forward to gain access to the underside.

Once you are able to get underneath you will see a screw that holds the ground wire. This is the one that you may need pliers to remove. There are two screws that hold the switch in place but you can access them at any time. I had already removed the old screws by this point. This should leave the switch disconnected from everything and you can install the new one.

Now just connect everything back together. The two screws for switch where the lid hits. Connect the ground wire and run the the connection back to the top portion where it will connect back up to the top panel.

I would add that there are two thin plastic strips that ran vertically up the back fo the back panel that meet the outer casing. I had to re-seat these before putting the clips back on the top.
19 of 23 people found this instruction helpful.
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Customer:
Paul from Painesville, OH
Parts Used:
WP3363394
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
Water was leaking at the pump
Actually this is kinda funny. I ordered the part and it arrived when I was out of town on business. My 20 year old daughter tipped the washer up on its end, and replaced the pump herself in less than 30 minutes. Her only complaint was that no one told her to block the washer up as it almost fell on her.
17 of 21 people found this instruction helpful.
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Customer:
Steve from Cypress, CA
Parts Used:
285664
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers
Leaking drain hose
First I removed hose from drain, next I loosened the clamp at the drain hose connection at the washer. Removed hose. Have rags/towels as there is some residual water that will spill out of the washer. Reinstall in reverse.
16 of 19 people found this instruction helpful.
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Customer:
John from Oklahoma City, OK
Parts Used:
WP3363394
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Washing machine leaking water
First, I'm glad I found PartSelect. The previous posts for this repair told me exactly how to replace the pump: I unplugged the washer and moved it out away from the wall (did not need to disconnect water hoses). Then I tilted the washer back and propped it up so I could get underneath. Using pliers, slid hose clamps back and disconnected hoses from pump. Using a screwdriver, popped off two clips, top and bottom, that hold the pump in place. Pump then slides right off the shaft. Installation is the reverse. Make sure you align the shaft with the pump. Delivery of my part was FAST - ordered it and got it the next day!
16 of 19 people found this instruction helpful.
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Customer:
John from Solana Beach, CA
Parts Used:
WP8546127, WP3363394
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Wrench (Adjustable)
leaking drain pump. Obviously a common problem with this washer
Just turned the washer on its side, popped out the two retainer clips with pliers and screwdriver, pulled the pump out by hand, put the new one in and replaced one rusty clip with the new one from parts select, and used the other old one. I ordered the parts on Monday, and they came tuesday, even with the standard shipping. Also the website parts diagram and whole website design is good.
15 of 17 people found this instruction helpful.
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Customer:
Chuck from South Holland, IL
Parts Used:
285790
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers, Socket set, Wrench set
Washmachine wouldn't spindry
I removed three bolts from the transmission and two clips that hold the motor to the drive gear. I replaced the brake cam that had cracked and the lining. Now it works great ! Ordered part on Friday before two and it came Saturday at four.
15 of 17 people found this instruction helpful.
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All Instructions for the 11027112601
31 - 45 of 808