11021352110 Kenmore Washer - Instructions

I took out the fabric softener dispenser, then pulled of the plastic plate. There is 1 big bolt that has to be unscrewed in there. After that gets unscrewed, the whole agitator will pull out of the washer. I put the agitator on the ground, stepped gently with both feet on th bottom (mostly flat part). then I pulled on the top cylinder part, and the 2 parts separated. There is a little disk in the cylinder part that pops out. remove the top and replace the cogs. then put the disk back together. Push the two big main parts of the agitator back together...snap the disk back in and put the whole agaitator back in your washer. pop it back into place and screw in the bolt.....DONE! I have to replace these cogs about 1ce a year...it costs me about $5 and 15 minutes...but it keeps my waher running great!

Very easy repair. Popped off the top cap on the agitator with a flat head screwdriver. Then took a half inch drive socket set with the extender and removed the assembly where the cogs were housed. Inserted new cogs, put it all back together and the thing agitates like new. Simple. Saved huge dollars.

Took off softner dispenser, took off bolt cover. Used 7/16 socket with long extension and unscrewed bolt. Pulled up on agitator and out it came. Took out directional cogs and replaced with new. Reversed procedure and I was done. Saved a lot of money by not calling a mobile repair man on this one!

Removed fabric softener dispenser. Inserted screwdriver into slot on side of cover that is on agitator and pried off. Used socket extension to unscrew bolt inside agitator. Lifted out and slid off plastic ring holding agitator cogs . Replaced cogs in the same direction they came out. Since these instructions were here on site at the time I ordered the parts, it made the job very simple and fast...the order came very fast too.

Washer stopped agitating. I removed the clothes softener cup on top of the agitator by grasping and pulling up, inside the agitator I removed the inner plastic cap by grasping the 2 finger tabs and pulling up. There was a plastic retainer assembly with spring instead of the 7/16 nut referred to in other posts. I used a long 1/2" ratchet extension to remove the plastic retainer assembly, removed the top half of the agitator and replaced the cogs, then replaced the agitator, plastic retainer assembly with spring, snapped the plastic cap back on, and replace the clothes softener cup.

got the parts from parts select and got the machine repaired quickly
what a savings
repair man would have been over 100 dollars
the shipping was more than the parts but I saved greatly with no repairman
love your site and the great savings
i really loved my washing machine and hating to lose it
was so satisfied that I could save it after all these years
thanks

Removed the agitator assembly with a socket wrench and extension, replaced cogs, reinstalled assembly...took about 10 minutes because I dropped the assembly once, and had to reassemble it. An absolute "piece of cake."

Snap off softener dispenser. Pop off top of agitator with flat head screw driver. Use long handled socket ro remove agitator fastener. Lift off entire agitator assembly. Flip upside down on floor. Secure top section of agitator between feet and carefully unsnap but lifting upper portion. Look at placement of existing agitator cogs in upper section between feet. Remove cog retainer. Note position of cogs. Replace one cog at a time making sure they are repositioned the same way. Attach cog retainer. Place bottom portion of agitator in alignment and snap. Flip over and reinstall on washer center assembly. Place bolt and washer back into assembly and retighten. reattach cover and softener dispenser (if you have one). Done! Less than 15 minutes.

I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy

Repair was simple and quick. Started by removing softener cup and removed bolt holding part that housed dogs. Removed housing and slipped of hold down clamp and replaced the 4 dogs then reversed procedure all took about 8 mins

Removed the agitator cap, then removed the plastic, spring loaded retaining part (needed a square head tool). Once out, the cog retainer came out, replaced all four cogs, and replaced in reverse. Easy as pie & took 10 minutes!!

Could be done in place, but it's easier to pull the full agitator assembly out first, and work at a table. Remove the fabric softener dispenser, then the plastic cap below (with rubber o-ring)- both pull out by hand. Reverse the now visible bolt with an extended 7/16" socket and pull the cog housing up and out, gripping with gentle pressure with pliers ( locking plastic tabs make this piece impossible to remove by hand). Once the housing is removed it's easy to separate the two halves with your fingernails and replace the cogs. I was able to reassemble everything and push it back down into the drum in about two minutes. Piece of cake- I highly recommend anyone with a tool box do this himself.

basically pop off the top spindle cover, reach in and pull off the water cap from the agitator cog cover, unscrew the bolt holding the cog holder and pull the agittator assembly up and off the machine. Remove the piece holding the gogs in place and replace cogs making sure to put them back in the same direction as they came out. Turn the agitator upside down and stick the piece holding the cogs in and snap it in. Replace all components in reverse order they were removed, and there you are. Works great.

To replace the dogs that cause the ratcheting motion:

I removed the softener cup by pulling straight up. (You've probably found, as I have, that the softener cup and the bleach dispensers are problematic: the softener cup must be cleaned with every use or the old softener liquid turns to glue, and the bleach dispenser mechanism plugs and distributes bleach onto your next load, ruining entire loads of clothes.)

Then I lifted the cap covering the retaining bolt by inserting a screwdriver alongside in the square holes provided, loosening it, and lifting it out.

Then I used a socket and a very long extension to remove the retaining bolt. I lifted the agitator straight up.

The next step can be a problem: I survived it (though I did strain my back). What's required, as you can see by reading the preceding letters, is to lift sharply on the upper agitator while holding the lower agitator with your bare feet or some soft shoes. What this does, at least on my model, is to break off the tabs that are fused together over the ratcheting-dogs, which are the focus of the repair. (These tabs hold the upper and lower assemblies together, moving the dogs assembly with the lower agitator.) In my case, one of the tabs broke off a half inch below the top, but that wasn't catastrophic and I didn't lose the rest of them, so when I reassembled the two halves still snapped back together.

One problem was that when I jerked the two assemblies apart, the parts of the dogs assembly went flying. Everyone had said to make sure everything went back the same way it came apart--for me there was no way to tell what that way was, but common sense tells you which way to reinstall the new dogs; they have to catch every stroke.

To reassemble, position the dogs with the retainer cup inverted. Then hold them upside down while sliding the upper agitator down over them. This holds them in place. When sliding the upper agitator down onto the lower, make sure the slots line up and use a smooth even pressure. Snap the two halves together, bolt the agitator back into the machine, replace the cap with the large o-ring (make sure you clean and/or replace the o-ing), and reinstall the softener cup.

Et, voila! You're back in business.

First I popped off the very top cap of the agitator. I then used a socket extension to access the mounting bolt in the interior of the agitator. Once the bolt was loose i pulled the agitator off and dropped out the middle piece. With this out i switched the 4 cogs with the old. I then held the agitator assembly upside down and placed the middle piece back in. The most difficult part was aligning the agitator back onto the bottom part. Screw it back in place and pop the top back on.