11021352110 Kenmore Washer - Instructions

First, I removed the (3) piece softener cup from the top of the agitator.
Then I removed the bolt from inside the top of the agitator.
The agitator drive assembly lifts out of the lower agitator.
A flanged plastic snap ring holds the (4) drive dogs into the drive assembly.
Use a small screwdriver to remove the snap ring.
Replace the (4) drive dogs, and reassemble in reverse order.

As far as repairs go, this one is really easy.

disassembled two halves, cogs just sitting there, replaced, re-assembled

We took off softner cap and then took off the agitator with a nutdriver and then pulled the top off and the central agitator that the cogs were in pulled it out took the cogs out and replaced them with the new ones . Then we put the agitator back on and tightened the nut and replaced the softner cap and we were all done.

I removed the fabric softner dispenser,removed the inner cover,removed the 1/2" bolt holding the upper agitator to the lower agitator and pulled the upper agitator up and out.Remover the cog holder from inside the upper agitator and replaced the old cogs with the new.They simply set loosely in the holder.I then reversed the process of putting the agitator back and bolting it in,inserted the small cover and dispenser.The entire job took about 5 minutes at most.

The dogs (directional cogs) cause the upper portion of the agitator to turn in one direction only. The clothes don't get clean unless this happens.

The material the dogs are made of wears out in a few months of use.

I buy 4 packages of them at once, every few years.

Pull off the inner cap, unscrew the bolt, remove the old cogs, put in the new ones, reverse the disassembly process and away we go.

Pulled up and removed the fabric softner dispenser. Then I pulled up and removed the cap barrier to have access to the screw. Removed the screw and pulled up the cloths mover. Tunrned the cloths mover over to remove the bearing cam to remove the broken agitator cogs and replaced them with the new ones. I held the bearing cam with my right hand and held the cloths mover with my left hand turning it slowly with my left hand and lightly pushing down with my right hand until the cloths mover made contact with the grooves of the shaft and it sunk down on the shaft. Replaced the screw and washer then the cap barrier , next the fabric softner dispenser. Took 10 min. to complete the job. Now my washer runs like new ! Plus, I have a happy wife!

popped off the softener dispenser, pulled out seal over nut assembly, used socket wrench with extention to loosen and remove nut holding cog assembly.
slid holding ring off of the bottom (mine was black in color) pulled out old dog agitators put in new ones, reverse assembled the unit tightened it down, (be sure not to go too tight there is a rubber bushing under the nut) ran a small test load of laundry and it now works great!!!!

Took the cap off the agitator, loosened the nut with a wrench, and pulled the agitator out. The agitator pulled apart easily, revealing the piece containing the dog ears, which were clearly worn out. Simply replaced the dog ears and reinstalled the agitator. Piece of cake!

The repair was very easy, I took the top cap off the agitator and removed the recess bolt and pulled the agitator out of the washing machine,put the agitator on the floor and put my feet on the sides of the agitator and pulled the top haft apart,replaced the agitator directional cogs put back together work great

I popped the liquid detergent cap off of the top of the Agitator. I then removed the seal cap to expose the Agitator dog assembly and bolt. I removed the entire Agitator dog assembly and Agitator by removing the single 7/16? bolt. I pulled the old dogs out, put the new dogs in and reassembled the Agitator Assembly.

Works like new!!

Removed top portion of agitator to expose the nut which held it to the shaft and removed the nut with a socket and ratchet. Removed the entire agitator and carefully took apart the plastic part which held the old directional agitator cogs (4 of them) and removed them and replaced with the new ones which I had ordered. I then reassembled the agitator and dropped it in place and fastened & tightened the one nut which I had removed earlier. The entire process probably took about 10 minutes and we immediately tried the washing machine and observed that the top portion of the agitator was turning exactly as it was supposed to and I am extremely pleased that I was able to make the repairs myself. This was a very pleasant process and I would highly recommend your business to my friends and relatives. Thank you very much for your efficient help.

Sincerely,

Ken Lancaster

I removed the center cap from the agitator, which then exposed an inner cap with rubber seal. These were both easily removed with no tools... just a slight pull. Then the center screw was exposed. I removed that "one" screw and pulled the upper agitator assembly off. The old dog ears literally fell right out. I simply ensured that I placed the new dog ears in the same direction as the old, which is not hard to remember because the little housing piece that holds them is molded in the angle of the ears. Putting it back in took the most time because the new ears can easily fall out. In order to overcome this I had to assemble the pieces that had been removed and carefully put them back in place. At that point I had to manage to get the screw back into position and tighten it up. I put the inner cap with seal back in place and then the agitator cap... Done! It's an old machine but works great with a simple repair. The dog ears were so inexpensive that I purchased two sets. Great site!

I just took the bolt out of the top of the agitator which allowed me to pull the agitator straight up. Then I turned it over so the sleeve that the cogs go into could fall out. I took the old cogs out, put the new cogs in, held it upside down and lowered the agitator down onto as to not move the cogs. When it was all situated correctly I held it by the bolt as I turned it upright. Then I just lowered it back down in place inside the drum and tightened the bolt back down. Done.
The washer works just like new.

First take the top cover off, second using socket to turn the nut loose at the center, then removing the plastic holder which has four directional cogs in it, replacing them with new one.

First I removed the pop off cap at the top of the spiral shaped top agitator. Then reach down inside and pry off another pop off water tight cap exposing a 7/16 or 1/2 inch nut. A deep socket would probably be easiest but I didn't have one so a nut driver and luck got it unthreaded- it was pretty tight and yoiu have to hold the agitator from spinning while you unthread. Then the upper agitator asslembly lifts out and the cog assembly falls apart but it's only like 3 or four housing pieces and it only goes together one way to hold the four new cogs in place. reassemble and the machine works great again