11028082700 Kenmore Washer - Instructions
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- Customer:
- Bill from Gore, OK
- Parts Used:
- W10820048
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
washer kept going out of balance
Removed cover and removed rods,replacing them one at a time.
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- Customer:
- Stuart from King George, VA
- Parts Used:
- W10536347
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Socket set
Drain Pump Leaks
Disconnect power and water. Remove the back panel of the washer. The drain pump is on the lower left corner (looking at the washer from the back). Access the electrical connection to the pump motor by lifting the lid where the wire enters the motor. You should be able to do this with your fingers and moderate pressure. Disconnect the electrical plug from the pump motor. Use pliers to remove the two hose clamps, one on the inlet and one on the outlet. Water may leak at this point so have some towels ready. Using a 5/16 wrench/nut driver, remove three hex head self threading bolds that connect the pump and motor to the underside of the tub. The replacement pump and motor go in in reverse order. Note that the replacement pump comes with a moisture shield. The shield installs on top of the new pump between the tub and the pump. It is difficult to see how the shield fits in place when fitting it to the replacement pump. The best way to see how the shield fits in place is to align it on the tub where the defective part was removed. Before testing the repaired washer, consider removing the inner tub and drain compartment cover (located at the bottom back of the inside of the washer). This takes some effort; however, it will save you from repeating this repair. Look for coins or other debris under the inner tub. For instructions on removing the inner tub and drain cover, go to youtube to watch or search for the model number and tub removal on your favorite search engine or youtube. Finally, use the spin and rinse cycle to test the repair. Look to see the pump drains the washer and ensure there are no leaks around any of the hose clamps. Good luck with your do it yourself home repair.
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- Customer:
- James from Alvin, TX
- Parts Used:
- W10820048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
The washer was trying to walk off during the spin cycle.
Well i watched a video on youtube that demonstrated the repair, and it seemed easy enough, so i ordered the parts which arrived quickly enough that we avoided a trip to the laundry mat, very cool! So i did just what they said to do, unplug machine, tape down the lid, use a putty knife to pop the retaining springs in front. I used a long screwdriver to hold up rod on top and then rotate the ball around and let the rod fall through, them i used a yard stick to pop out cup on bottom. I did have assistance holding the drum back so i could see, Then i reversed the process with a new rod. The only reason it took 30 min was i did not put the cups under the balls on top, because it didnt have them in the first place, i decided to put them in after then reading the instructions. The machine runs like new, and my wife is very happy!!
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- Customer:
- CARROLL from HENDERSONVILLE, NC
- Parts Used:
- W10536347
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Hole in casing of drain pump due to loose nickle being pulled into pump - No screen in inlet to pump
Pulled back off of washer. Removed Spring clamps from inlet and outlet of pump housing. Removed hoses. Removed three screws holding pump in place. Disconnected electrical plug connector. Reassembled in reverse order. Note: new pump had no isolators and pump motor cover looked like a rat had chewed it up; however, motor, pump, and hoses appeared to be new. Put it on without the motor cover and it works. Epoxied the old pump housing to seal it up and now have a spare.
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- Customer:
- axel from lighthouse point, FL
- Parts Used:
- W10820048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
drum made loud noise
put machine on side pushed old rods out to top installed new ones. runs like new. tried to ask mechanics or stores nobody would help with info, they all want to send mechanics with 80$ just to get here. it was easy to do. thanks
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- Customer:
- brett from seymour, IN
- Parts Used:
- W10820048
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
replace suspension rods
took top off.2.replaced rods one at a time.placed top back on.very simple.evan got new bushings for the top.very simple process.no skills required.
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- Customer:
- Josh from Lodi, CA
- Parts Used:
- W10820048
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
vigoirously shaking causung UL code
Replaced rods with new set of 4
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- Customer:
- Joaquin from Santa Clarita, CA
- Parts Used:
- W10820048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Washing machine was rocking a lot, and stoping too much.
Our washer wasn't really working, we called a tech to diagnose our problem, he charged us $35 to let us know that we had a suspension problem, he promised to call us back next day with the estimate for the repair, he never did. So I decide to search, I found a video showing exactly how to do it, it was a very easy, and simple process that I decide to order the parts my self. The parts were delivered to my door in 24hrs. I installed the parts in less than 45 min, and now our washer is working like new again!!!
Thanks guys.
Thanks guys.
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- Customer:
- Julio from Prnceton, TX
- Parts Used:
- W10820048
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers
Shake and moved
At the time that I received the order part, Me and my Wife and 15 years old Douther got on it. We removed the very top of the counter and replaced once at the time every supension rod cleaned nice and neat. then we put the top on it's place conected the water hoses pluged it in and it was ready to roll.
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- Customer:
- Ronald from Demopolis, AL
- Parts Used:
- W10536347
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Washer making noise down close to bottom of machine.
First unplug electrical, disconnect all hoses. If there is a large volume of water left in the machine you need to get it out.Pull machine out so you will have room to work. Lay machine front face down. Remove drive belt, inspection cover.Take the hose clamps back up the hose,remove hoses from pump. Remove the three screws that hold the pump in place.Replace pump, take steps back as you removed the pump to restore machine to operation.Total time 45 min. I am old and slow.
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