11027032601 Kenmore Washer - Instructions

Follow the video instructions.
No brainer..

Used shop vac to remove as much water as possible. Turned washing machine on side to access pump. Removed old pump. Installed new pump. Used nutdriver to attach three fasteners and pliers to attach clamps to hoses.

Replaced 4 suspension rods. Had to release washer top from body case by twisting putty knife between lid and body. Once released swung lid up and propped against wall to access suspension rods. Replaced all rods and reinstalled lid. Good test run, no unbalanced error.

This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark

This was the second time I did this repair, so it looks like this mechanism lasts about 3 years. I found the video instructions on your website very helpful, with one major exception. On my Maytag Bravos XL machine, there are no clips on the front of the top plate to release by pushing in a putty knife. Rather, there are two vertical brackets on the back of the top plate that are loosened or removed, and then the top can be slid forward about an inch and lifted up.

Also, the tiny electrical connection plugs are secured by plastic clips on the sides of the receptacles. Those clips just need to be spread apart a little in order to unplug the connectors; i.e., don't pull too hard on those plugs, or look for a release lever on the plugs themselves.

Repair is straight-forward. Thanks!

replaced missing screw and pad and now machine works perfectly

Removed/ Replaced. Machine control motor

lifted top using putty knife to push back holding clips.secured top so it did not fall. moved basket to one corner and lifted the spring up, while it was lifted remove the plastic holding rings. Then push down on holding clips that are near bottom of side of basket and the suspension rod just eases out. do that for all 4 and you are done.

I pulled out the old cap with my hands and jammed the new thingy into place. The lady of house did the repair. Easy

Had to fabricate a new top holder for rod and bottom was still working. So far working great Thank God , because they don’t make them like this anymore!

It is good to watch a video on how to!
Most went well, like all repairs, there are surprises, that make It take longer than expected. Once I put it back together and ran it, there was a UL code. After reading more posts, I found UL is unbalanced. After reading more… one of the problems could be the hub on the bottom may be loose. I checked that. Yep the hex bolt was loose. I forgot to put lock tight on it. Fixed that and ran it, worked flawlessly.
It would be nice to have install instructions in the box. Otherwise watch videos.

old pump had plasitc fatigue allowing water to leak from drain pump. Noticed new oem pump was reinforced in that spot, so must be common problem. new pump came with heat shield that old pump did not have, not a problem though. Placed washer on front side down on floor. removed old pump, installed new pump

I got the three rubber elbows to quickly (at an additional price). They were the correct part and fit exactly. I replaced the aggravating spring clamps with new radiator-type screw clamps which made the job easier and in my opinion better. Then I devised a little hardware cloth "fence" around the bottom to the washer to keep the rat out. The job is tough enough in that you must tip the washer forward to get at the lower elbows. Also probably a good idea to adjust the feet "in" as far as possible to minimize rodent access from the bottom.

Watched an instructional video many times.

Just pulled the old water pump off and replaced with new one and was good to go. Thank you so much for sharing the problems and how to fix. Dean