11026944503 Kenmore Washer - Instructions
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- Customer:
- Doreen from Ashtabula, OH
- Parts Used:
- 285753A, WPW10086010, 285744
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
washer would not spin or agitate
I first took the 2 screws out and disconnected the wires, I got my parts ordered and when they came in I put it back together then plugged th wires back in. I really could not believe that I could do something of this nature but when I started it was easy. My boyfriend wanted to take the washer to a repair shop, but I said first I will take a look and see if it will be worth saving. Otherwise I will junk it. It cost me with shipping costs 41.00 I am very proud of my self.
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
But I read other peoples experience on fixing the same problem that I had so I gave it a try.
I will not hesitate to do other jobs myself. Doreen Finlaw
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- Customer:
- jason from irvine, CA
- Parts Used:
- WPW10096921
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
hole in drain pipe
Pulled out old hose and replaced with new one. Very simple and easy.
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- Customer:
- Nels from SOUTH HAVEN, MI
- Parts Used:
- WP8318084
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
washer would fill but not agitate. lifting and closing lid would eventually get it started. lid switch bad
unplug washer. -remove two phillips head screws and two nut head screws holding control panel. -lift up control panel. -remove nut head screw on ground wire of switch. -release and remove switch. - put in new switch. - connect ground wire. -replace control panel and screws. -plug in washer. (depending on location of your washer move it to gain access to screws on back of control panel.- once done move washer back.)
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- Customer:
- Jessica from Jewett, NY
- Parts Used:
- WP8318084
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Washer would not start consistently when lid was closed. Water filled, but cycle would not start
Unplug the washer. Used flat blade screwdriver under each end of the control housing on top of the machine. This popped the spring clips and allowed the control housing to be lifted up and rotated out of the way. Once out of the way, lift clip on wiring harness to lid switch, then pull the harness off. Use nutdriver to remove screw holding ground wire in place. Open lid of the machine. Pinch tab on back of the lid switch and rotate the switch up and out of the machine. Insert the new switch in the same manner, making sure that the machine lid remains open until the switch snaps into place. Attach ground wire using screw removed earlier and nutdriver. Clip wiring harness back in place. Close the lid and then rotate the control housing downward, and press on both ends to re-engage the spring clips which hold it down.
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- Customer:
- william from lindside, WV
- Parts Used:
- 285744
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
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- Customer:
- eddie from lockesburg, AR
- Parts Used:
- 285871
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
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- Customer:
- Hoang from Fairfax, VA
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
direct drive washing machine not spinning
Direct drive, no belt. Motor sounds like it's spinning but the agitator is not. Bought the coupling (that goes between the motor and the transmission) and replaced it in less than 15 minutes. Two screws and two clips to open the cover. Two clips to move the water pump out of the way. Two screws and two clips to take out the motor. Replace the coupling and reverse the steps.
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- Customer:
- mario from eastchester, NY
- Parts Used:
- 285753A
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
the washing machine would pump the water out, but the agitator would not spin, and it was making noise.
The video that was shown about how to perform the repair was spot on. I wasn't sure exactly what part I needed. I took the advise from you stating that these symptoms I described usually meant that the part I ordered was the correct repair In 65% of the cases. I was delighted to see that when I followed the instruction video, and the motor was removed, there was my coupling, In several pieces. At that point I knew that I ordered the correct parts.
Thank You,
Mario for Eastchester, NY.
Thank You,
Mario for Eastchester, NY.
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- Customer:
- Helen from NASHUA, NH
- Parts Used:
- WP89503
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Leaking water inlet hoses.
Removed the old hoses and screwed on the new hoses.
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- Customer:
- Theodore from Uniondale, NY
- Parts Used:
- W10335056
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Tub was not filling up with water to the desired level.
Removal - Un plugged machine, removed water level pressure switch knob. Removed two Phillips head screws holding the control panel onto the top of the machine and the two hex head screws holding the control panel onto the machine back plate. Tilted the control panel forward. Disconnected the clear plastic tubing from the water level pressure switch. and removed cannon plug from the water level pressure switch. Depressed release lever on water level pressure switch and rotated counter clockwise about an 1/8 of a turn. Then removed water level pressure switch.
Installation - Installed water level pressure switch onto the hole in the control panel and rotated it about 1/8 of a turn clockwise to lock it into place. Connected the existing clear plastic tubing, since there was nothing wrong with it, and the hose clamp onto the water level pressure switch by pressing it onto the plastic nipple. Pressed the cannon plug and wires onto the water level pressure switch. Positioned the control panel into place and secured it using the two Phillips head screws. Installed the two hex head screws holding the control panel to the machine back plate. Plugged machine into wall outlet. Job complete.
Installation - Installed water level pressure switch onto the hole in the control panel and rotated it about 1/8 of a turn clockwise to lock it into place. Connected the existing clear plastic tubing, since there was nothing wrong with it, and the hose clamp onto the water level pressure switch by pressing it onto the plastic nipple. Pressed the cannon plug and wires onto the water level pressure switch. Positioned the control panel into place and secured it using the two Phillips head screws. Installed the two hex head screws holding the control panel to the machine back plate. Plugged machine into wall outlet. Job complete.
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- Customer:
- Brian from BURLINGTON, NC
- Parts Used:
- WP3979346
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Hot water was not hot.
1. Unplug washer 2.turn off water, remove hoses from washer.3. Remove back cover, Remove screw holding inlet valve, carefully remove modular wiring, noting which wire goes where. Discard old inlet valve. Install new part. Reverse the above directions for installation.
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- Customer:
- Melody from ENTERPRISE, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Screw drivers
washer quit spinning
Followed the video posted on the website. Everything went great - first repair attempt took about 45 minutes. Time consumed mostly due to the straps that hold the motor in place being very difficult to put back on and that the cabinet was a little difficult to replace due to the amount of rust around the bottom of it. Tried out the washer when done, and noticed a burning rubber smell. Took everything apart again, checked it, and everything seemed to be ok (made sure all four rubber feet were in place on the motor) so put it all back together again. Noticed the smell again so took it apart a third time, and when the motor felt pretty warm, decided to do an internet search for "burning rubber smell after replacing drive motor coupling." The answer popped right up - the replacement parts were not solid plastic like the original ones- they had metal on the inside of them, and needed to be tapped, a bit forcefully, with a hammer and socket until flush on the both the motor and transmission axles. Once the parts were flush, the straps that hold the motor in place snapped right on. Still a challenge with the rusted cabinet, but once all together again, worked perfect! Thanks to this site , I have fixed washers, dryers, and refrigerators and used them now nearly 20 years! I showed my daughter and granddaughter how to repair them and they don't hesitate to pitch in and help or handle the repairs on their own - again with much appreciation to this sitefor the accurate "how to" videos, the right parts, fast shipping, and great prices.
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- Customer:
- James from ARVADA, CO
- Parts Used:
- WP62780
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Leaked, disassembly revealed it was the drive seal washer grommet. Drive block was also rusted out and frozen to the washer drum
Disassembled lower part found nothing wrong.
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
Started disassembly from the top. Immediately ran into trouble not knowing exactly how the tub was anchored to the drive. Once I got down to the tube and drive block there was nothing I could do to go further. I guessed it was a press fit onto the drive, but there were many instructions and I couldn't be sure. Parts Select expanded drawing was the most useful tool; it was correct omitting a few details. Anyhow, cleaning out my garage I found one of my old gear pullers that I could ring to complete the disassembly. All the sudden I was in business, pulling the washer drum off the drive block and shaft, getting down to the leaky lower seal. A that point it was just a matter of cleaning everything up and buying all the rusted out parts to reassemble. I spent $150-200 on parts, but its completely rebuilt now and runs like a charm. Probably have around 20-50 hours all told, into the repair. Most of this was reading instructions, watching videos, and trying to figure out the rest (3). Doing the actual work spread over time until my wife and sons threatened to throw the thing out. Never. Once I decide I'm gonna do something, I do it. LOL!
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- Customer:
- Danny from Woodstock, GA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Motor runs, but tub does not spin or agitate
Woulkd have taken alot less time had I not taken off the control board, back...etc. Laying the unit on its back is perfect. Took it out into the garage when I could have done it in the laundry rooom with very little water loss.
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
1. Removed all hoses connected to top of motor. This was not very easy since the spring clamps had been in the same place for 20+ years. Also removed all wire harness connected to and from the motor.
2. Removed metal clamps from top of motor unit, and removed the plastic "valve".
3. Removed screws holding in clamps on each side of the motor used to hold motor on motor plate. Removed motor. Trick is to make sure that the back clamp stays in place...makes it a little easier when you go to re install.
4. Cleaned out around agitator shaft, and fitted one side of the coupling and the neoprene type joiner on to the agitator shaft.
5. Fitted other side of coupling on to motor...This is where it got a little tough......and then placed motor unit on the motor plate, making sure to line up teeth to neoprene joiner.
6. Replaced clamps on each side of the motor and screwed in nuts holding them in place.
7. Replaced plastic "valve" and the clamps that hold it in placed...back one is a little tough.
8. Reattached hoses to "valve" and hooked all wire harness back into place.
9.Tested perfect...little burning smell on first spin....but works great now!!
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- Customer:
- George from Danbury, WI
- Parts Used:
- 80040
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top agitator did not work
I removed the cover for the softener dispenser on the top of the agitator. Then reached in and removed the cover of the nut and washer which was very sticky and sealed with an o-ring. This took a bit of pressure. Then used a socket wrench with an extension to loosen the bolt and took the whole agitator out of the machine. Then I set the agitator on the floor and with a fine 12 inch long screw driver released the catches while turning and pulling the agitatior with my other hand and holding the lower agitatior on the floor with my feet. I then turned the upper part over and removed the cogs and holding mechanism.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
Then I reversed the process after replacing the cogs with the new part. 25 minutes total.
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