11028081700 Kenmore Washer - Instructions

This is a cook stove that is used 5 months a year. We have not fixed it yet because we are now in Florida the stove is in New York. We ordered that part just before we left NY for FL so the repair will be done in June of 2021.
George Clark

This was the second time I did this repair, so it looks like this mechanism lasts about 3 years. I found the video instructions on your website very helpful, with one major exception. On my Maytag Bravos XL machine, there are no clips on the front of the top plate to release by pushing in a putty knife. Rather, there are two vertical brackets on the back of the top plate that are loosened or removed, and then the top can be slid forward about an inch and lifted up.

Also, the tiny electrical connection plugs are secured by plastic clips on the sides of the receptacles. Those clips just need to be spread apart a little in order to unplug the connectors; i.e., don't pull too hard on those plugs, or look for a release lever on the plugs themselves.

Repair is straight-forward. Thanks!

lifted top using putty knife to push back holding clips.secured top so it did not fall. moved basket to one corner and lifted the spring up, while it was lifted remove the plastic holding rings. Then push down on holding clips that are near bottom of side of basket and the suspension rod just eases out. do that for all 4 and you are done.

I got the three rubber elbows to quickly (at an additional price). They were the correct part and fit exactly. I replaced the aggravating spring clamps with new radiator-type screw clamps which made the job easier and in my opinion better. Then I devised a little hardware cloth "fence" around the bottom to the washer to keep the rat out. The job is tough enough in that you must tip the washer forward to get at the lower elbows. Also probably a good idea to adjust the feet "in" as far as possible to minimize rodent access from the bottom.

Watched an instructional video many times.

The washer would enter the spin cycle, but after starting to spin, would quit, and beep repeatedly. The fault code shown was DL. The manual cited DL as Door Lock malfunction. A check of the door lock switch suggested an internal problem. Sears offered the part at a far greater price, and shipping was several times more than PartSelect.com. PartSelect was chosen, and the part ordered on-line. Within two days the part arrived. Installation was simply a matter of lifting the top of the unit on which the door is supported. IT is done by inserting a narrow screwdriver into the separation, and pressing on the two metal springs holding the top in place. The old part was simple to remove by extracting two phillips head screws and removing the cable from the cable mounts underneath the top surface then threading the cable and plug back through the cable hole. Before that could be completed, the rear cover of the control panel was also removed, and after the plug of the defective switch was removed, the new cable was connected, and threaded back through in the reverse of the removal of the old switch, the phillips head screws, the control panel rear cover and returning the unit top to the resting position and snappin it into place. The Power ON check indicated that the problem fault code was cleared. The unit functions normally with the new switch. Hats off to PartSelect. The part was available in stock, and shipped promptly, and at substantially less cost than Sears.

Just pulled the old water pump off and replaced with new one and was good to go. Thank you so much for sharing the problems and how to fix. Dean

It is good to watch a video on how to!
Most went well, like all repairs, there are surprises, that make It take longer than expected. Once I put it back together and ran it, there was a UL code. After reading more posts, I found UL is unbalanced. After reading more… one of the problems could be the hub on the bottom may be loose. I checked that. Yep the hex bolt was loose. I forgot to put lock tight on it. Fixed that and ran it, worked flawlessly.
It would be nice to have install instructions in the box. Otherwise watch videos.

old pump had plasitc fatigue allowing water to leak from drain pump. Noticed new oem pump was reinforced in that spot, so must be common problem. new pump came with heat shield that old pump did not have, not a problem though. Placed washer on front side down on floor. removed old pump, installed new pump

Had to fabricate a new top holder for rod and bottom was still working. So far working great Thank God , because they don’t make them like this anymore!

Turn water off at the inlet valve of hose you are replacing. Disconnect inlet hose the washer and let water drain out in a bucket. Then remove old hose. Replace new hose to inlet valve then washer . Use pliers to tighten both ends. Turn on water to check leaks at both ends of hose.

Removed the softener dispenser and cap that's under it. Used 7/17" socket with an 18" long extension to reach the bolt that holds agitator down. Pulled auger off, pulled lower agitator off. Removed the 6 philips head screws that hold basket hub in place. Removed hub and installed new one, replaced screws. Lightly greased spline and reinstalled lower agitator. The auger has the cam section in it. A trick to get the rollers in place is to secure them to the cam with rubber band. Have string tied to the band. Insert the cam and when almose all the way in, pull rubber band off and the rollers stay in place. Reinstalled the bolt, cap and softener dispenser.

fairly simple remove and put back in …I watched a video of a similar Maytag pump replace got some tips…the electoral connection is shielded by a pull up tab…so it was quite simple I got extra hose clamps in case?…didn’t need them

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Removed broken hinge, replaced with new.