11028081700 Kenmore Washer

Disconnect power, hot/cold supply and drain hose. Tip washer onto front side, expect some additional water to leak out. Remove the cracked drain pump, 3 screws, hose clamps, and electrical plug.

Tip washer back up, use the putty knife to pop the top cover up (clips are about 6.5in in from sides). Unclip the white plastic cover ... Read more over the outer and inner tubs. Pop the center cap from inside the inner tub, exposing the bolt holding the inner tub down. Remove bolt, pull inner tub up and out.

At bottom of outer tub remove 2 screws from drain access cover, should find some change under there (or in the pump).

Re-assemble using new pump.

Note:
Before new pump arrived I was able to use some silicone sealant, epoxy, and black tape to temporarily fix the cracked pump housing after pulling it out.

The actual install of the pump was extremely easy. I removed the back cover, (After unhooking water, drain and electricity. I laid the machine on its front ( USE CAUTION WHEN DOING THIS, THERE ARE SHARP EDGES on the FRAME) After bandaging my cut fingers, I used a nut-driver/screwdriver to remove the screws, pliers to remove the Spring cla ... Read more mps, unhooked the wiring( its a single plug in) and reverse the procedure for installing.

I saw where a person had put the screws in the filter below the tub. I had to find the clips on the front of the machine, (about 7 in in from the sides) I removed the nut cover on the agitator, used a socket to remove the agitator, tub, and a nut driver to remove the filter. I found 3 areas where coins could get through the drain filter, and I used self tapping screws to make an obstruction that water could get through but not the coins. I reinstalled tub. Before re installing the agitator, I got some fiber glass window screening and cut a piece to go over the drain slots in the bottom of the tub but under the agitator, then reinstalled the agitator.

I noticed that the new pump had more re enforcing at the areas where the 1st pump broke. I doubt that it will break, but I am not taking any chances. I put the screen in to prevent the coins from getting to the drain filer 1st and the back up was the screws in the drain filter.

Removed a cap in the center of the tub basket which has a bolt that needs removed I believe it's a 9/16 after I removed the bolt I then removed the center of the bottom of the basket assembly which then allowed me to get to the basket hub that needed replaced it was a little dirty and I couldn't get it out so I sprayed a little penitratin ... Read more g oil on it let it sit a little then I was able to remove the hub and install the new one then I put it all back together and the washer is working great