11022992103 Kenmore Washer - Instructions
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- Customer:
- MARIA from TAMPA, FL
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
grinding noise and would not agitate
I loosened two screws which held the knob panel in place. I undid the two clips holding the cabinet and removed it. The pump has two clips holding it on, I removed those and the pump came free. Taking advice from these forums, I did not remove the hoses attached. I disconnected the wiring harnesses from the motor. The motor has 2 clips also, these being held on with screws. I removed the screws and the clips. THE MOTOR IS HEAVY.
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
You will see the coupling on the "spindle" of the motor. In my case, both plastic pieces were cracked in 2 places. I removed the old coupling and cleaned the "spindles" and lightly regreased.
The replacement pieces I ordered were the "improved" ones with the metal insert. They were a tight fit on the motor but I used a socket and hammer. (lightly). Line up the coupling pieces, reattach clips, DONT FORGET THOSE SCREWS HOLDING THE MOTOR CLIPS. Pump goes on next, etc. MAKE SURE ALL WIRING IS RECONNECTED! Cabinet goes back on, large clips holding cabinet to rear of machine go back on. Knob console flipped down and reattached.
Plugged it in and I was good to go! This washer is almost ten years old and this is the second time I have been able to bring it back from the dead, the first time being the agitator "dogs" wearing out. THANKS PARTSELECT!
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- Customer:
- alan from american fork, UT
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Water Pump leaked
We unscrewed the two screws at the back of the control panel. Holding the control panel on both ends
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
we pulled it toward the front of the machine, slightly and gently lifting it at the same time, removing it from the metal surround. Holding the control panel up off of the surround we rocked the surround forward and lifted it off the washing machine frame.
We could see where the leak was coming from. We took the hose clamps from the two ports, then
using a pair of pliers pulled the two clips that are holding the pump onto the shaft protruding from the
electric motor. We matched up the part on the web sight. Ordered the part then when it came in we just reversed the order putting the machine back together. The hardest and most time consuming
thing about this repair was the clean up of the washing machine. (Dirt and soap residue does
build up on the inside of the wash tubs.)
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Washer not spinning properly.
Being female & never working on appliances, it was a challenge for me. I took the spinning unit apart: 1) Outer cap 2) Inner cap 3) Screw, nut & bolt popped out. Rusty & wouldn't lock into place anymore. Ordered nut & washer at about $10 + shipping. Total $17 from MayTag Rec'd right at 7 days via USPS. Used nutdriver/wrench to screw in new bolt w/washer. Wah la! That did it! Washer working great now! Now that I'm a "diy" handy person, I'm ready for my next challenge. Hopefully, none!
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- Customer:
- ed from pittsburgh, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
washer wouldn't drain
removed water lines from back of washer. tilted washer to get access to the pump/ removed 2 hoses at pump and removed to snap clips attaching the pump. easiest repair i ever did. washer works fine now.
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Tub would not agitate
I had given up on repairing the machine and placed order for a $650 washer. After returning to home from this shoping, I wanted to know possible problems with the current machine and came across a story on your web site attached to the Coupling parts description. It described the repair details. Encouraged I placed order for this $15 parts and repaired in an hour, saved the replacement machine cost. Thanks a lot
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Wash Stil Wet After Cycle Complete( Spin Cycle Not Working) Funny Noise When Should Be Spinning
Started taking machine apart, would of been easier if I had looked at the online diagrams first, but dismantled enough to find a few broken parts, I could not tell the coupling was broke till I actually removed the water pump and motor. Total cost for 3 plastic parts was less than $25 including shipping. Received parts in 3 days on standard lowest cost shipping. Put machine back together, with just a few extra screws and wire clips, but machine works like new now. Much better than the cost of new or used washer.
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- Customer:
- Lisa from North Attleboro, MA
- Parts Used:
- WP8054939
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
rubber seal broke aprt
slid the old seal off the lid and the new one popped on so easily
I do so many self- repairs at home now this was not even an issue.
I do so many self- repairs at home now this was not even an issue.
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- Customer:
- Linda Dianne from Poteau, OK
- Parts Used:
- WP358237
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set
could not get the bottom agitator to release, so finally just left it in place, first bolt I had did not fit right so ordered one directly from your store also had to wait dor my tools to get in
I am an old woman who is disabled and without any tools or knowledge, but sheer stubbornness and will power, I waited for my tools and other parts to come in, in the mean time I fixed my young neighbors whirlpool washer, well We took top off the nut I had already pre assembled her cam so set it in place of old one put bolt back in place and the top of agitator she says works perfectly now, my parts came in I had nothing to remove as my handicap daughter had already thrown away all the loose parts, I threw away old top agitator, assembled cam and put in place still did not feel tight enough so added seal from other nut!! it worked tight enough, put the inner part back in with new part and soap put the top back on and now works good as new, was disappointed could not put bottom agitator in place, just not strong enough lol well this was my story
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- Customer:
- Linda from Lake Charles, LA
- Parts Used:
- WPW10358149
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
Water leaking from old drain hose
Tipped the washer onto it's side, used pliers to loosen clamps on old hose. Removed outer drain hose from white plastic hose adapter on back of washer. Removed white hose adapter (snaps out of place) and old hose. Fed new hose through opening for white adapter, then snapped new adapter into place on back of machine. Put the new hose in place and replaced clamps. Sat washer back upright. No more leaking! It was easy and didn't take more than 15-20 minutes.
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- Customer:
- Mark from CHESAPEAKE, VA
- Parts Used:
- WP8299642
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Basket not spinning, smelled melted rubber
Replacing the clutch was easy but unfortunately did not fix the washing machine. I couldn't get the agitator loose at first, but it came loose when I unbolted the motor and transmission assembly. After replacing the clutch and reassembling the motor, I tilted the washer back up and found that the basket in the center under the agitator was cracked all the way around and that was why it wasn't spinning. It was also why the clutch was burning--trying to spin a basket that wasn't centered in the drum anymore. This washer is over 25 years old, so I decided not to replace the basket, since a replacement is about $400. A good attempt at an inexpensive repair, but unsuccessful.
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- Customer:
- jay from carson, WA
- Parts Used:
- 285753A
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Machine would not spin. Could hear motor working
Very easy and cheap repair. Hardest part was getting cabinet back on. Watched u tube video before and easy and quick to do take off cabinet, in clip motor and slide new motor coupler in. Put back together
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- Customer:
- Mary from BIRMINGHAM, AL
- Parts Used:
- 285664
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Old outgoing water hose leaking
1. Need mop, bucket to catch leftover water in machine before you remove old hose. 2. Removed old hose by removing clamp. 3. Dried up any remaining water around fixture before attaching new hose. 4. Slide clamp to bottom of hose before attaching to machine. 5. Attached hose and clamp to machine where old hose was removed from. Make sure clamp is secure. (Please note that clamp that came with the new hose was too big. I used the old one. Worked perfectly). 6. Finally run a little water in you washer, then run out to test tightness and there is no leaks.
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- Customer:
- Virginia from SNELLVILLE, GA
- Parts Used:
- 285664
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers
Old drainage hose had a break in it.
Removed broken hose and replaced with new hose. My washer will be 21 years old in January.
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- Customer:
- Richard from Alexander, AR
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Hole in the water pump
Just changed out the old pump with the new one. It went very quick and smooth!
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- Customer:
- S. from Kennewick, WA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Pump failed in cloths Washer
First, disconnect from power & turning off the water. Then, accessed the part by tipping the unit back enough to work. Remove the hoses by loosening the spring clamps. Here is where things got a bit sticky. The pump motor shaft had corroded enough to make removal of the pump a wrestling match of sub-WWF levels. Once forced off, additional time was spent removing corrosion from the shaft to facilitate fitting the new unit. A little lube was used here. Re-assembly was quick & washer was righted, plugged in and returned to service. It is a simple repair which can, with a little acting ability, be portrayed as a monumental task requiring super-human strength & the wisdom of Solomon. I played the part well enough to merit a huckleberry pie for my effort & sacrifice! Thanks!
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