11074414240 Kenmore Washer - Instructions
Jump to:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
- Customer:
- Kent from San Diego, CA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
The water inlet valve was defective
First I turned off the water to the washer and then removed the hot/cold water hoses going to the washer, unscrewed the water hoses from the washer, and cleaned the wire screens located immediately inside the inlet water valve. This did not solve the problem. Second, I loosened the hex head screws on the back panel of the washer. This allowed me access to the valve. I tested the valve solenoids with my ohm/volt meter and all checked out OK (but this did not make sense). Third, I surfed the web to find out if the symtoms of the washer's problem were the same as experienced by other people. I found several reports of the same symptoms, all which were solved by replacing the water inlet valve. This conformed my original diagnosis although the valve tested as OK. Fourth, I ordered the part from PartSelect, and removed the hose clamp and two mounting screws holding the old valve to the back panel of the washer and removed the old valves. Last, when the new valve arrived, I assembled the new backing plate to the new valve, attached it to the washer's back panel, attached the water hoses to the valve after fitting new rubber seals to the inside of the hoses, and reattached the washer back panel. The washer is working perfectly again.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Laura from Sterling, CT
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Wrench (Adjustable)
My washing machine overflowed and flooded the basement
First, I unplugged it and disconnected the water hoses (the water has been off to it for days). Then, I tried taking off the back of the washing machine. This didn't work, and I actually ended up googling instructions and found pretty detailed, illustrated instructions at Popular Mechanics.
You need to unscrew the front panel that contains all of the controls first, flip it up, and unhook it from the back of the washer (via an electronics clip and 2 metal clips). The outer cover can then be taken off. I recommend undoing the internal hose next -- I used adjustable pliers to squeeze the connecter and loosen the hose. Then, unscrew the water inlet valve and take it off.
Putting everything back together literally just means reversing the instructions.
My washing machine is on a raise service, and I still haven't gotten the outer frame completely back in place correctly, but it's not touching anything or creating any problems. It's really only to safeguard parts anyways, so no worries if it's not perfect -- at least it works now!
You need to unscrew the front panel that contains all of the controls first, flip it up, and unhook it from the back of the washer (via an electronics clip and 2 metal clips). The outer cover can then be taken off. I recommend undoing the internal hose next -- I used adjustable pliers to squeeze the connecter and loosen the hose. Then, unscrew the water inlet valve and take it off.
Putting everything back together literally just means reversing the instructions.
My washing machine is on a raise service, and I still haven't gotten the outer frame completely back in place correctly, but it's not touching anything or creating any problems. It's really only to safeguard parts anyways, so no worries if it's not perfect -- at least it works now!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Rick from Lennon, MI
- Parts Used:
- WPW10001130
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Wrench (Adjustable)
Bought a washer without front leveling feet
The repair was simple as you can imagine. Thought I could buy these legs at any big box store or at least at the local hardware store. No such luck. Partselect had the right product---easy to order and easy to install. Things around here are great.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kenneth from Adrian, OR
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Socket set
Refill valve leaked continuosly.
Removed the hoses from the inlet valve. Removed screws that hold control panel in place . Removed control panel which exposed two clips that hold the top of the back panel. Removed the ground screw freeing the ground wire, removed the plastic loom which holds a bundle of wires. I next removed the plastic plate that protects the fill valve from splashed water. Removed the screw that holds the valve in place, then removed the wires and the fill hose. Reversed steps to put back together.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- eric from moreno valley, CA
- Parts Used:
- 84867
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
replaced wigwag solenoid: washer spun and drained but did not agitate
pulled leads off old wigwag solenoid, removed set screw and sprayed shaft w/wd40 then tapped it off shaft w/small hammer and large screwdriver. put new wigwag solenoid onto shaft then tapped it down into place and tapped it to rotate to expose set screw hole. reattached set screw, reattached leads to solenoid, checked looseness/freeness of cam arms and it worked
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Karen from Austin, TX
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
There was very little cold water coming through.
I'm a 61 year old single woman, rather handy around the house. I followed the video which was very helpful and everything went together fine until it came to putting the body of the machine back on. I did the repairs all myself which took about an hour but when it came to the machine body I couldn't get it back on there after numerous tries. I had to call my brother and it took him just one try but then he is 6'2" and could look down the little hole to see where the tab was to put it on and hold the body at the same time. BTW - he did inspect my work before finishing the job and said I "did good!" Thanks for the video but could have used some hints as to how to put the body on with some close ups as to what he was doing with his hands when he did it.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Bruce from Englewood, CO
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Wahing machine overflowed
Opening the washing machine, and removal and replacement of the water inlet valve were both trivially easy. However, getting the cabinet back into place was a bit tricky, only because I did it by myself. It was surprising how flexible and flippy-floppy the cabinet became when free of the structure of the machine. It would have been a huge help to have had a buddy over to just help place the back corners of the cabinet into place. That would have made the whole job totally easy.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Armando` from San Antonio, TX
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer not filling with hot or cold water
I followed the instructional video that referenced the water inlet valve. The steps I followed were identical to the video I watched. That was extremely helpful. The hardest part was removing the terminal wires that connected to the inlet valve, the rest was very easy. With the new valve installed the washer works exactly as it did before. This site is very helpful, thank you!
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Kenneth from Palm City, FL
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Water leakig into the tub after the cycle finished
First I unplugged the washing machine and turned off the inlet water faucets. I prepared my tools, spead a drop cloth, and had ready a towel and small bucket to catch water from the hoses.
I pulled the washer away from the wall and removed the screw holding the ground wire. I disconnected the inlet hoses and the drain hose from the wall and put the loose ends in the washer tub. Then I completly turned the washer around for easy access. I removed the inlet hoses and the drain hose using the bucket to catch the little water that was still in the hoses. I removed 2 screws holding the top control panel to the back place and removed the 3 screws at the bottom of the back plate. I also removed the two screws holding the control panel to the top of the washer. The water inlet valve is located on the left side looking at the rear about half way up. I was able to move the left panel of the washer out of the way an inch or so, and pull the left side of the rear panel away a few inches so I could stick my hand in and unhook the cold and hot wire cables. I memorized which went into which slot. Then I unscrewed the water inlet valve and pulled it out the opening to the back and using a pair of pliers I loosed the water clamp and removed the rubber inlet hose. A small amount of water came out which I was able to catch in my small pail.
The water inlet valve comes with a separate mounting plate. I attached the mounting plate with one of the screws provided. The screws are identical except one has a flat slot and the other has a special star slot.
I reattached the rubber inlet hose using the pliers to hold the clamp then positioned the water inlet valve back in place on the back panel. I put a screw in to hold it and reattached the wires for the hot and cold control. Then I tightened the screws.
I repositioned the panels and put the lower screws holding the back panel to the washer back in loosely. I positioned the control panel back on the top of the washer and reattached the two screws on the back and then the two screws holding the front of the control panel to the top of the washer. Then I reattached the inlet hoses and draine hose.
I used this opportunity with the washer away from the wall to clean the floor and wall behind it. After cleaning under the washer, I moved the dryer over and cleaned under the dryer and made sure the dryer hose was still connected.
I put the dryer back, and repositioined the washer half way back into the opening. The I reattached the ground wire to the back of the dryer and attached the hoses to the wall. Then I pushed the washer back into place. Using a level I rechecked the level of the washer. I turned the water back on and ran a small load of wash to test. It worked fine.
I pulled the washer away from the wall and removed the screw holding the ground wire. I disconnected the inlet hoses and the drain hose from the wall and put the loose ends in the washer tub. Then I completly turned the washer around for easy access. I removed the inlet hoses and the drain hose using the bucket to catch the little water that was still in the hoses. I removed 2 screws holding the top control panel to the back place and removed the 3 screws at the bottom of the back plate. I also removed the two screws holding the control panel to the top of the washer. The water inlet valve is located on the left side looking at the rear about half way up. I was able to move the left panel of the washer out of the way an inch or so, and pull the left side of the rear panel away a few inches so I could stick my hand in and unhook the cold and hot wire cables. I memorized which went into which slot. Then I unscrewed the water inlet valve and pulled it out the opening to the back and using a pair of pliers I loosed the water clamp and removed the rubber inlet hose. A small amount of water came out which I was able to catch in my small pail.
The water inlet valve comes with a separate mounting plate. I attached the mounting plate with one of the screws provided. The screws are identical except one has a flat slot and the other has a special star slot.
I reattached the rubber inlet hose using the pliers to hold the clamp then positioned the water inlet valve back in place on the back panel. I put a screw in to hold it and reattached the wires for the hot and cold control. Then I tightened the screws.
I repositioned the panels and put the lower screws holding the back panel to the washer back in loosely. I positioned the control panel back on the top of the washer and reattached the two screws on the back and then the two screws holding the front of the control panel to the top of the washer. Then I reattached the inlet hoses and draine hose.
I used this opportunity with the washer away from the wall to clean the floor and wall behind it. After cleaning under the washer, I moved the dryer over and cleaned under the dryer and made sure the dryer hose was still connected.
I put the dryer back, and repositioined the washer half way back into the opening. The I reattached the ground wire to the back of the dryer and attached the hoses to the wall. Then I pushed the washer back into place. Using a level I rechecked the level of the washer. I turned the water back on and ran a small load of wash to test. It worked fine.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Steve from Manhattan, KS
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers
Getting only a trickle of hot water and a drip from the cold after cycle is done
I watched the video provided and followed the same steps in taking the washer cabinet off. The valve was very easy to replace and I took the opportunity to really clean and inspect everything. A little tricky to get back together but not bad. My 25 year old kenmore is working like a charm.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- katherine from baton rogue, LA
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers, Socket set
cold water only dribbled into tub
followed the video i found on Parts Select. Most difficult part was getting the frame back on correctly. Everything else was a breeze. Works great now.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Joseph from Oakland, CA
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Pliers, Screw drivers
Leaky Inlet Valve
This is a very easy repair. After shutting off the water, removing the feed lines, and of course unplugging the electricity, all I had to do was: 1. remove two screws 2. flip the control panel up 3.unplug a wiring connection 4. pop two clips that hold the housing to the back 5. lean housing forward 6.unplug wiring at valve 7. remove fill hose 8. remove two screws. 9. toss old valve in the recycling bin (or trash depending on your area) 10. Reverse procedure using new valve. 11. wash clothes.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Jason from Sterling, VA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Wasn't flowing cold water effectively
To Whom It May Concern:
I had issues with my washer not flowing cold water very efficiently.
I was convinced I was going to have to spend at least $200 to get
someone to fix it or buy a new unit. My friend showed me your site
and videos. I quickly found the part I needed, had full confidence
that my problem would be solved with that part and that I'd be able to
do it myself. I ordered the part yesterday, got it today, and
installed it in under 15 minutes (thanks to the excellent video).
What an amazing customer experience!!
This is the greatest buying process I've every had with an Internet
purchase....hands down!! You saved me a couple hundred bucks and made
it fun and easy for me to fix myself. You guys are the best. No
doubt about it.
Thank you so much, Jason
I had issues with my washer not flowing cold water very efficiently.
I was convinced I was going to have to spend at least $200 to get
someone to fix it or buy a new unit. My friend showed me your site
and videos. I quickly found the part I needed, had full confidence
that my problem would be solved with that part and that I'd be able to
do it myself. I ordered the part yesterday, got it today, and
installed it in under 15 minutes (thanks to the excellent video).
What an amazing customer experience!!
This is the greatest buying process I've every had with an Internet
purchase....hands down!! You saved me a couple hundred bucks and made
it fun and easy for me to fix myself. You guys are the best. No
doubt about it.
Thank you so much, Jason
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Michael from Shipshewana, IN
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water would not shut off after filling for cycles
I found the helpful video, after a bit of a struggle removing rear panel from machine!! I determined the problem of being the water inlet valve from prior troubles on a machine.
I removed the screws from bottom of rear panel,then the Phillips screws from the back of control panel. bumping the control panel towards the front of the machine dislodges it from it's slots. the control then tilts back on plastic hinges, exposing the clips that hold on the rear panel.Those clips are pried up and removed. dis connect the wire harness to control panel. A similar screw as the first removed at bottom hold the inlet valve on the panel.. two simple wire terminals are pulled off as well as a small water line. I did not remove the entire cabinet front as shown in the video as space did not permit it. Still easily reached. the reverse was done to install. The machines are heavy, do get help there.
I did not have it. Be certain to shut off water supply before beginning. Also, I forgot to reconnect the wire harness to control panel. you wont,RIGHT.
I removed the screws from bottom of rear panel,then the Phillips screws from the back of control panel. bumping the control panel towards the front of the machine dislodges it from it's slots. the control then tilts back on plastic hinges, exposing the clips that hold on the rear panel.Those clips are pried up and removed. dis connect the wire harness to control panel. A similar screw as the first removed at bottom hold the inlet valve on the panel.. two simple wire terminals are pulled off as well as a small water line. I did not remove the entire cabinet front as shown in the video as space did not permit it. Still easily reached. the reverse was done to install. The machines are heavy, do get help there.
I did not have it. Be certain to shut off water supply before beginning. Also, I forgot to reconnect the wire harness to control panel. you wont,RIGHT.
Was this instruction helpful to you?
Thank you for voting!
- Customer:
- Robert from Roswell, NM
- Parts Used:
- 285805
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Nutdriver, Screw drivers
Cracked / leaking water valve
Rmoved top, removed back, replaced valve.
Was this instruction helpful to you?
Thank you for voting!