11020232712 Kenmore Washer - Instructions

The installation was very easy and took me 45 minutes to complete by myself. I put the washer on two cinder blocks and then removed the lid. I started with the suspension rods that were closest to me and they were really easy to exchange. When I got to the rods in the back they were a little more difficult because there was more tension with the new rods installed. I used the old rods to hook and pull the new rods into place and it was overall very easy.

Pulled up on fabric softener dispenser and removed it. Had to use pliers to remove cap and seal to get access to the bolt holding the agitator in.

Realized my socket extension wasn’t long enough so went to Lowe’s and bought another.

Was unable to hold the bottom of the agitator to keep it still and get enough leverage to remove the bolt. I poured hot water over it and then climbed into the washer and used my foot to hold the vanes still while I removed the bolt. Once I got the agitator out, the rest was a breeze. Separated the top of the agitator from the bottom by placing it on the floor, using my feet to hold it down and pulling up to remove the top part of the agitator.
Turned the top of the agitator upside down and removed the cam and feed dogs. Assembled the new one and held the agitator top horizontally while placing the new part back in.
Reassembled the top and bottom of the agitator and put it back into the washer. Tightened the bolt, replaced the cap with its seal and pressed the fabric softener dispenser back into place.

slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys

1. Remove Top Cap.
2. Remove Seal Cap.
3. Remove 7/16 Bolt
4. Lift out Old Agitator
5. Put in NEW Agitator
6. Replace 7/16 Bolt
7. Replace Seal Cap
8. Replace Top Cap.
9. Sit back and enjoy your clean clothes

Watched video from partselect and it was on the money. Removed a few screws and tilted the lid. (after unplugging). Pulled it out from wall and tilted machine to have access to bottom. Had grandson reach from underneath and pull the rods out and inserted the new ones. Work great now. My wife is happy and I saved about $600 because I didn't have to buy a new one.

Had to clean debris on metal drive shaft splines in orderv forvnew lower agiitator to seat properly. Install upper agitator and parts then reinsert bolt in upper agitator. Install cap and o-ring, fabric softner dispenser and test for proper operation.

unscrewed a bolt, pulled top agitator out and replaced parts and reinstalled.

I did the repair just as the video showed, and had no problems at all.
the hardest thing I had to do was to move the washer out to where I could get to the back of the machine.
Due to the help of the sales rep and the video the repair was very easy

Thanks
Louis

*be sure to turn water off, unplug machine, and unscrew the water hoses from the rear of the washer.
1. Removed screws from the back of the washer, just the top part where the controls are.
2. Removed the panel.
3. Use a putty knife or screw driver to pop off the top panel.
4. Remove the screws from the inlet valve.
5. Unplug the wires connecting the inlet valve to the washer.
6. Lift out the old inlet valve.
7. Replace with the new inlet valve.
8. Plug the new wires into the washer.
9. Replace the screws in the inlet valve.
10. Replace the top.
11. Replace the rear panel and screws.
12. Reconnect the water hoses, careful not to mix the hot and cold.
13. Plug the machine back in and you're finished!

Replaced the mixer valve . It was a few screws, and an instruction video from YouTube.

When to PartSelect Web site, used their trouble shooting guide, Used their advice, which was to replace the actuator. bought and installed the actuator which took around 20 minutes or so. washer started working fine after replacing. Thanks to the website I save a lot of money. Thanks PartSelect

Exactly as shown in your video

I watched the PartsSelect video. I was hoping for the tub with the slots in the tub mounts, but mine didn't have them, so I had to lay it down on its back. The only thing I did that was not in the video was I placed a 2" thick closed cell foam knee pad I had on hand between the tub and the back of the housing. When I laid it down, the tub was elevated by 2". This made reaching the two rear rods a little easy. It seems that there would be a more robust way to achieve the dampening affect, but I guess this is cost effective.

It's strange that I searched for my issue several times and only saw recommendations to level the washer. It was level. Then one day I ran across the suspension rod resolution. It didn't do it on every load, but after a year of my wife nagging me and threatening to get a new washer, I finally fixed it. The biggest issue is just logistics in a condo hallway and a little leaking water. I also replaced my hoses. Should be in good shape until the next thing.....

Research showed it was the transmission and the actuator . Parts were super easy to install and it solved the issue 100%

PS - I put some light lithium grease on the transmission and it’s quieter than it was when new

Used your exploded view of the area to determine the problem-found the broken part and reassembled following the drawing. I felt like a pro after a test and kept my wife happy. [only lost a few days waiting for the parts which arrived as expected]