7MKTWS300DW0 Kenmore Washer - Instructions
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top of agitator not turning
The whole process is almost intuitive if you have taken things apart before. Pull up on the softener dispenser and remove it. Reach into the center of the agitator post, grip the handles on the sealing disc, twist and pull to remove. This exposes the bolt holding the agitator down. Use an 11mm socket and an extension to remove the bolt. Pull the assembly in one piece. Separate the top from the bottom carefully, remove the cam assembly from the top section. Place the new asssembly in its place and reassemble the agitator in the reverse order. When reinserting the sealing disc, clean the surfaces carefully, coat the O-ring with liwuid soap, and twist the disc while pressing down to ensure a good seal.
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- Customer:
- Russell from Lancaster, CA
- Parts Used:
- 285809
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Top part of agitator stopped working
Pull off the fabric softener dispenser. Removed the plastic seal. Use a socket and extension to remove the bilt and lift off the lower agitator. You may need to have a helper hold the lower agitator while you loosen the bolt. Remove the agitator from the machine. Use a flat bladed screw driver to break off the 4 small white tabs on the clear lock ring and remove the old parts. Install the new parts and re-install the agitator.
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- Customer:
- Harold from Blaine, WA
- Parts Used:
- W10721967
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Making groaning noise in spin
Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.
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- Customer:
- Veronica L from Junction City, KS
- Parts Used:
- WPW10072840
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
The seal in the upper agitator cap broke
I just unscrewed the top agitator cap and slid the o-ring on and put it back. Done in seconds.
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- Customer:
- Robin from Jamesville, NC
- Parts Used:
- 285809
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set
Wouldn't agitate
I watched the how-to video on your website and did exactly what he showed and it worked. I am a 44 year old woman and am pleased that I was able to do this repair by myself. I did borrow the tools from my son. Thank you!
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- Customer:
- Brian from Flowery Branch, GA
- Parts Used:
- 285809
- Difficulty Level:
- Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
Agitator cam dogs noisy
Tried the repair as described in the video and with hints provided, but the agitator would not seperate. Waited for replacement parts (arrived in two days, very good!) and saw that I could destroy old part getting it out and still make the repair. Once old part was free the rest of the repair was text book, or video book easy!
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- Customer:
- Louis from Douglasville, GA
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Socket set, Wrench set
Agitator was not working properly
First I removed the nut holding the agitator assembly and replace it with the new one. It was a simple process and now my washer works like new.
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- Customer:
- Michael from Middletown, NJ
- Parts Used:
- 285809
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
Our severely overused washer was not agitating properly
After calling my brother in law, who repairs appliances professionally, he told me my "DOGS" were bad....after explaining I didn't have a dog anymore, he told me what I needed. I called Part Select.com they sent me a picture of what I needed. I compared it to my tired old dogs, ordered it and took the least expensive shipping..to my surprise it was on my doorstep the next day! install instructions included! I will definitely recommend Parts Select.com and will certainly use them and my brother in law again I am sure!!
Mike O'Connor
Middletown NJ
Mike O'Connor
Middletown NJ
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- Customer:
- PHYLLIS from LAKE WORTH, FL
- Parts Used:
- 285809
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Replaced the cam kit
I watched the video, read about the 10-minute repairs and how easy it was, and thought "no problem"...It turned out that "popping the top part of the agitator" off the base was NOT easy. I finally admitted defeat and got my husband's help. He could not get them to "pop" apart either! I did not know that the 4 white plastic tabs through the cam were what was holding it together. Since I could see that ours were damaged and I wasn't getting anywhere anyway, I took a long screwdriver and poked, scraped, and pried on them out of sheer frustration. When some of the bits of plastic had broken off, I stood on the base and yanked up on that darn thing as hard as I could and yep - it "popped" off sending parts flying across the laundry room. The rest of the repair was done in under 5 minutes.
Note to others: If the 4 plastic tabs that hold the cam to the base have been melted/crushed flat, don't expect the two parts of the agitator to come apart easily!
Note to others: If the 4 plastic tabs that hold the cam to the base have been melted/crushed flat, don't expect the two parts of the agitator to come apart easily!
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- Customer:
- Nelson E. from Albany, OH
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Top of the agitator wouldn't work
Removed fabric softner unit. Removed the seal, and 7/16th nut. Removed unit and replaced with
new.
new.
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- Customer:
- Samuel from Bedford, TX
- Parts Used:
- 285809
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Cam-Agitator Failure
I performed the repair after watching a YouTube video. Definately need a socket wrench ext. Before you try anything. It all went to plan until I tried to pull the agitator tube from the agitator base. The problem was caused by the manufacturer melting the base tabs with the agitator spindle. The melted plastic made it near impossible to pull the two pieces apart without using a knife and twenty minutes of my time prying the agitator from the tabs. Other than that it was an moderately easy fix with two tools and well worth it.
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- Customer:
- John from Cortland, NY
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
top half of agitator didn't work
I pulled out the fabric softener despencer took out the plastic cap to expose the retaining bolt. Removed the bolt and pulled out the complete agitater. Put together the top and bottom of the new agitater,set it in, put bolt back in. replaced cap and softener despencer. Took about 15 minutes. recieved the parts in 2 days, great site. thanks John
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- Customer:
- Linda from Conway, AR
- Parts Used:
- 285565
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Broken Agitator
My husband had no problem putting the new agiator together, took old one out and put the new one in, works like a charm.
Linda Palmer
Linda Palmer
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- Customer:
- Paul from Pinehurst, TX
- Parts Used:
- 285809
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Upper Agitator not working
I removed the top part by hand (where additives go), reached in and removed the inner cover by pinching it and picking it up. With a socket wrench, I removed the nut, then jiggled the whole thing until it came off. I took the complete agitator (upper and lower) out of the washing machine, then took it apart on a table. I noticed the cam had broken pieces in it so I ordered the complete cam package (under $7). If I ever do this again, I will take several pictures with my digital camera because I wasn't sure if certain parts were to be replaced upright or downwards since they appeared to go either way. Fortunately, there were other descriptions posted that helped me do this correctly...not to mention the diagrams provided by PartSelect. With this information, I put it back together and the washing machine works great! I highly recommend PartSelect! One more thing...I got my parts in only 2 days, so we weren't without a washer very long.
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- Customer:
- Stephen from Powell, TN
- Parts Used:
- 285809
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set
Clothes mover would not turn while agitator worked fine
Like most said, I had to pull very hard to separate the clothes mover (auger) from the agitator. I tried to remove the bolt from the center column, but it didn't fall out immediately so I figured I would just take it out after I seperated the two peices. BIG MISTAKE! When the clothes mover finally popped off with a great deal of force, the bolt and rubber washer went flying. And I was in the laundry room with clothes everywhere. So it took me about 20-30 minutes going through all the clothes in the room to find the bolt. So try a little harder than I did to romove the bolt before you seperate the the two main pieces. Other than that, it was a very simple repair. You just need to have the right tool - a hex-shaped socket on an extension arm to reach into the center column and loosen the bolt after getting to it.
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