11031312020 Kenmore Washer - Instructions
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- Customer:
- Delmar from EAST TROY, WI
- Parts Used:
- W11244231
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
replaced drain hose that was missing
slipped the new drain hose on and with locking plyers slipped the wire clap in place after three trys
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- Customer:
- Nick from LUTHER, OK
- Parts Used:
- W11457841
- Difficulty Level:
- Very Difficult
- Total Repair Time:
- Less than 15 mins
Never recieved
Ordered this part 3 times over a period of several months and never received it. Only would get emails saying it was out of stock and would be sent soon. Eventually had to but a whole new washer. Will never recomend this company or another Maytag product.
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- Customer:
- Suzanne from SPRING HILL, FL
- Parts Used:
- W11457841
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
- Tools:
- Screw drivers
The light set assembly was down to one light. So we needed to order one
The repair went really well. And it was the right part and now we can have light in our fridge.
Thank you!
Your help and fast shipping really made a difference. I will always shop for my parts with you guys. Thank you for having things no store has. It saves alit of money all around.
Thank you again.
Thank you!
Your help and fast shipping really made a difference. I will always shop for my parts with you guys. Thank you for having things no store has. It saves alit of money all around.
Thank you again.
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Would not start to spin on spin cycle.It would just make a clicking sound
Tipped washer on its back & tookold Washer pulley assembly off & put new one on.
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- Customer:
- Steven from Fall City, WA
- Parts Used:
- W11165546
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Wrench set
I cross threaded the cold water hook up to the washer
If you take the back off the machine, it's a lot easier to detach the control bridge. Saved a lot of time and did not need to stretch your fingers
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Noise, grinding
Following what the video shows how that they send with your part email, confirmation or receipt!! Easy Peasy!!
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- Customer:
- Shaun from Cardiff by the Sea, CA
- Parts Used:
- W11165546
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Water inlet valve leaking
Turn off water and remove inlet hoses
Remove of control Tower
Remove control tower and unplug from rest of washer
Remove water inlet valve and install new valve
Reverse operations
Remove of control Tower
Remove control tower and unplug from rest of washer
Remove water inlet valve and install new valve
Reverse operations
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- Customer:
- Matthew from Wauwatosa, WI
- Parts Used:
- 285320
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
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- Customer:
- TERRY from WAUKEE, IA
- Parts Used:
- W10721967
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
When the washer goes into a spin cycle, I would hear an intermittent loud clattering noise. I think the clutch teeth above (the cup part that is spring loaded) and the belted pulley's teeth below are not fully seating on each other during the spin cycle.
W10721967 Splutch Cam Kit
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
Assuming the pulley nut was properly tightened at the factory. I think this problem occurs because of ever-so-slight rounding of the splutch cam teeth from the actuator engaging and disengaging over whatever time frame there is before a clattering noise develops.
When I took off the 13mm nut using the adjustable strap tool, it felt tight to me...Was it put on as tight as it should have been at the factory? Who knows. I don't have the torque specification of this nut on that plastic pulley.
Watch the videos to remove and replace the belt cover and belt, actuator and splutch cam kit.
Pay particular attention to tightening up the nut. I put the pulley on and hand-tightened the nut. I used the adjustable strap tool and before I tightened everything, I pushed up on the pulley to press against the spring pressure in order to mesh the teeth together. After the nut was tight, I repositioned the strap tool and gave it another go, further tightening it. You see earlier that day, I only tightened it up once because I thought it was good and tight. I put everything back and within a half-hour it was clattering again and I could loosen the nut I thought was tight by hand! I fooled myself. That's why I did it twice, and don't be afraid to give it a good second tightening effort. Two weeks now and the wife is currently very happy.
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- Customer:
- Angelo from PORTLAND, ME
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
The wash cycle made a loud grinding noise when it went from filling to wash.
I put the dial to drain and and pressed the pause button for 3 seconds and it drained.
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
Unplugged the washer from the electrical outlet .
Shut the hot and cold water off. Disconnected and drained them.
Placed the washer on a soft mat on front side exposing the back and bottom of the machine.
Unscrew the metal cover with Philips head screw driver.
Disconnect the drain hose to a bucket or small dish tub .
Remove the belt cover with 5/8 ratchet or wrench.
Using a ratchet or wrench remove the one bolt holding the clutch in place .
Remove the two Philips head screws from the shift mechanism ( looks like clock timer,my memory is failing me right now sorry! ) .
Pull down on bottom gear after removing nut.
Push in and pull down with a flat head screwdriver on the tabs holding the collar in place above the top gear .The collar and gear and spring should come apart.
Install new parts in the same order . Reassemble make sure to use Locktite 242 on the bottom nut holding the gear.
Install belt , belt guard , cover drain hose . Stand machine back up , reconnect all hoses tightly plug machine into electrical outlet and start. Put a smile on your face because you did a great job and saved yourself some money!
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- Customer:
- Bernard from ARIZONA CITY, AZ
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
Gear stripped on main spline
Followed detailed instructions which were supplied with the parts. It was easy and my machine is working great with no issues. Also I just didn’t get the main drive pulley, all new parts came for the bottom end, great service and excellent parts.
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- Customer:
- JERRY W. from CARROLLTON, GA
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
making noise when starting spin cycle
Watch video on the site and the insulation will be easy and take about 30 min.
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- Customer:
- Lucas from ARKANSAS CITY, KS
- Parts Used:
- W10721967
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench set
Making a loud noise for a while then stopped spinning
Removed two screws to remove guard. Two screws to remove another part with wires. Pulley nut was already missing. Component was twist locking tabs.
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- Customer:
- Davian from Pelion, SC
- Parts Used:
- W11457841
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
The original snapped due to it being plastic
Untwisted it and slipped the new one in quick and easily in less than a minute
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- Customer:
- Derrick from WILSON, NC
- Parts Used:
- W11457841
- Difficulty Level:
- Very Easy
- Total Repair Time:
- Less than 15 mins
Door strike broke.
It easily installed with a twist lock removal and installation. 2 minute fix.
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