11029601690 Kenmore Washer - Instructions
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- Customer:
- Kevin from Disputanta, VA
- Parts Used:
- 285790
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
Washer worked fine but wouldn't spin. Hot smell. I could turn tub by hand to help it get started and it would spin okay. Silver clutch cover was very hot to touch.
I pulled back off machine. A real pain. Not something you have to do although once the back is off, the whole cabinet just lifts off. Idealy: Remove agitator and reatiner clip, lay washer on it's side or face, Remove electrical connector form motor, remove two hoses from pump, (motor can be remove easily from transmission if desired. It's lighter), remove three 1/2" bolts, lift transmission w/clutch assembly out. Pay attention to orientation of flat washer and clip (remove). The cluch band is indside the silver cover. Pich together with pliers to relieve tension and lift out. There are three while pads that wear away and glaze over when they get too hot from slipping. Reassemble. Ths is from memory so I hope I didn't forget anything. Time to do it this way would probably only be 45 minutes.
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- Customer:
- Andrew from Virginia Beach, VA
- Parts Used:
- 285805
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
No cold water supply/slow cold water fill
Unscrewed the two screws that hold the water lines to the valve. Unscrewed and lifted the control panel, popped the two spring clips that hold the back panel against the housing. Pulled the valve just outside the back panel. Took off the internal water line and moved it over to the new valve. Took off both hot and bold electric plugs and moved them to the new valve. With the old valve off, I sled the new valve into place and screwed it to the back panel. Put the spring tabs back on the back panel and screwed the back panel back together. Plugged it in, attached the water supply lines and tested it. Worked fine.
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- Customer:
- michael from westmoreland city, PA
- Parts Used:
- WP3363394
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
water leaking from pump
Removed the clips. Pulled out the old pump. After trying to get the new pump on the shaft of the motor, I realized that some corrosion had built up on the motor shaft. I got a small tack hammer and very lightly tapped the shaft to remove the corrosion. The pump then slid on the shaft with no problem. Replaced clips. Job complete.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
The corrosion on the shaft cracked the plastic piece where the shaft connects and this is what caused the problem in the first place.
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- Customer:
- Ron from Hibbing, MN
- Parts Used:
- 285805
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Water Inlet Valve
The reason it took as long as it did was because the job is not in line as the work I normally do.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
It would be a fairly easy job for an experienced repairman. (Taking the back off the washer was time consuming for me) The rest of the job was easy as the part was a perfect fit.
I remember having a problem blending hot/cold water for some time. Most recently, while washing a load the water did not want to shut off. I can't remember how I diagnosed the water not shuting off as a problem along with the water temp control, but it is now repaired.
With the new valve installed, water temp select is now OK and the water now shuts off as normal.
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- Customer:
- Dale from West Branch, MI
- Parts Used:
- 3949247
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers
Lid Switch broke off at screws
First off it was much easier after watching the video that was on PartSelect website. It was a very good description of how to do the repair. The main thing is to have enough room to be able to move the washer around and be able to get around it.. Our washer and dryer are in our 1/2 bath so we had to completely unhook the dryer to move it out of the way to have room to work around the washer.. It was still a tight squeeze but it was pretty quick and easy once we got the area where the lid switch is attached. The only trouble we had was putting the front of the washer back on the tub correctly. That was mainly in part with not having enough room to move around. It was easy enough that is was worth saving the service call from the repairman. The most help was watching the video. Thanks PartSelect for your help.
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- Customer:
- Andrew from San Rafael, CA
- Parts Used:
- 3949247
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Broken Lid Switch
Washing machine is in a closet - tight space - was able to disconnect switch panel following other instructions, 2 screws on back, vertical // 2 screws near top corner on back, horizontal.
Pulled switch box off, could not get top sheet of washer off though, needed to detach side panel from back panel and lean the washing machine exterior panels fwd, and reach in from the back to disconnect the swicth ground, then pulled the lines, and disconnected the switch.
Then while still leaning the unit fwd, reconnected the ground for the new switch assemply, got it in the small clips leading back to control panel, fed the switch back into the control panel and reconnected.
Then, leaned unti back into place and got the panels lined up again, reset the control box, fiddles with the s clamps, and just tightened up the 4 screws.
Done.
Pulled switch box off, could not get top sheet of washer off though, needed to detach side panel from back panel and lean the washing machine exterior panels fwd, and reach in from the back to disconnect the swicth ground, then pulled the lines, and disconnected the switch.
Then while still leaning the unit fwd, reconnected the ground for the new switch assemply, got it in the small clips leading back to control panel, fed the switch back into the control panel and reconnected.
Then, leaned unti back into place and got the panels lined up again, reset the control box, fiddles with the s clamps, and just tightened up the 4 screws.
Done.
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- Customer:
- Louise from Bridgewater, NJ
- Parts Used:
- 3949247
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers
Machiine would fill with water and then stop cycle. I determined that it was the lid switch because that is the sam e thing th emachine does when the lid is up.
Followed some very handy instructions I found on the web.
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
First unplug machine and next back off the screws in the back of the plastic end caps holding down the control panel.
Then slip a putty knife under each of the front corners to release the panel so it can flip back
exposing the lid switch wiring harness clip connector.
Release the lid switch clip connector from the wiring harness.
Next release the two brass colored clips that hold the top to the sides.
Remove sides.
Remove screws holding lid switch and unclip switch from back of top nd from under top .
Remove switch and replace with new one.
Reverse order reassembly making sure the four base tabs of the sides are in the four slots in the machine base frame.
Reinstall brass clips.
Make sure new switch is clipped to the control panel harness.
Screw down corner screws in control panel end caps.
Done.
Thank you PartsSelect for your pormpt, courteous, and informative service.
You also had the lowest price and fastest delivery.
Well done!
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improper or no hot water flow
After taking the entire washer apart one time, we learned that we could take the top and front of the machine off only to repair it. I found Part-select online and with the model number locating the part was easy. It arrived within 3 days and with instructions I could easily replace the old part with a few tools. I spent dollars instead of hundreds for a new machine.
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- Customer:
- michael from weymouth, MA
- Parts Used:
- WP3363394
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers
water leaking during run cycle
flip machine back remove two spring clamps and hoses remove two spring clamps and water pump save $500.+on a new washer
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- Customer:
- david from o, AL
- Parts Used:
- 285785
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Screw drivers, Socket set
would not spin properly even with new coupling
Removed capscrew in end of agitator shaft took cover off machine-[ unscrewed two screws holding down control panel, hinged back, pryed retaining clips out, rocked back machine cover.]
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
Removed motor mounting clips and pump hoses, swinging motor and pump out of the way. Removed 3 capscrews holding transmission, pulled transmission towards me removing agitator shaft, disassembled clutch assembly - removing one cirlip then another, installed new clucth parts in same order
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- Customer:
- Matthew from Albany, MN
- Parts Used:
- 285753A
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Screw drivers
Wash machine, wouldn't spin dry the close. The pump still worked to drain the water.
Unplug power from wall.
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
Disconnected water lines
Tip Unit on it's side. (Recommend turning so motor is to the top side)
Disconnect Electrical connector and Hoses from the pump and motor.
Disconnect metal straps used to retain the motor to the transmission. (screwdriver to pry)
Remove old coupling pieces from transmission/motor(used a long screw driver, rock back and forth)
used air compressor to clean up electric motor
replace new coupling on motor and transmisison (may need hammer to tap into place)
set rubber bushing on transmission side (transmission shaft should be facing up at this point)
replace electric motor into place, making sure to line up bushing and motor mounts.
replace metal strap connectors between transmission / motor (this can be tricky, as the one in the back is hard to get at.)
replace electrical connectors and hoses
connect washing machine power and water and test
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- Customer:
- Daniel from Temple, TX
- Parts Used:
- 285785
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
Will Not Spin
This is a relatively new washer and failed early. My previous whirlpool washer lasted 20 years without any repairs. 1. First inquired about the spin problem in partselect. Machine will not sping unless manualy forced then it will take off but weak. 2. Partselect suggested a clutch problem. Ordered the part that came fast. When I tried removing the shaft hub with a hammer and chisel it will not get loose so I opted ordering the special wrench to loosen the tub hub. 3. I put the machine on its back and loosened the pump retaining clips. Do not remove the hoses from the pump. Move the pump away from the motor shaft. Remove the motor electrical connector and set aside. 4. Remove the three bolts holding the gearbox-motor assemply and pull it out of the tub. 5. Put the assembly on a towelwith shaft up and remove the separator washer from the old clutch that is sitting on the gearbox. Then remove the c-retaining clip from the shaft. 6. Pry out the wire retaining clip from the clutch and pull the old clutch out of the shaft. 7. The clutch kit I ordered came with a plastic brake to clutch cam so I replaced it too, just remove the retainig clip from the brake that is at the bottom of the tub and replaced the part. 8. Installed the new clutch and the retaining clips in reverse order. Replace all parts that came with the kit. The new clutch spring was already in place. 9. Put the assembly back into the tub and re-install all the other items in the same order. It spins good now! 10. While replacing parts, methodically clean all the lint from the motor and from under the machine. The gearbox showed signs of leaking oil so its a question of cost. I left it there until it fails then I'll buy a new machine.
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Noisy, clunk at end of spin cycle, spin cycle wobble, leaked
Followed instructional video, you guys have the best repair videos!
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- Customer:
- Alvaro from CLEMENTON, NJ
- Parts Used:
- 285790
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Nutdriver, Pliers, Screw drivers, Socket set
Pump but not spin-oil leaking-agitation noise
Replaced AGITATOR DIRECTIONAL COGS (4) looking instruction video . Replaced CLUTCH LINING KIT following video of this site "WASHER REPAIR-REPLACING THE CLUTCH ASSEMBLY". Replaced SEAL, GEARCASE COVER and NEUTRAL DRIVE ASSEMBLY as follow: 1)CLUTCH Assembly and motor removed, took the GEARCASE on a bench vise to hold in place and the long shaft up side. You can get help from other person to hold secured in place instead a vise.2)Following a youtube video I tested gearcase with a reversible drill using DIRECT DRIVE MOTOR COUPLING PART next To transmission side instead of electrical motor. Drill turning counter clockwise drive the long shaft oscillating (it agitate via agitator cogs). Drill turning clockwise run the exterior sleeved part around shaft (upper side of metal gear inside gearcase and fixed on top to clutch to get washer spin). My experience was didn't rotate so we had to take apart gearcase cover.3)Unscrewed and removed gearcase cover. Cover was sticked by old seal gasket so a screwdriver helped me to remove it.4)Cleaned joint removing old gasket.5)Repeating drill test I realized big nylon gear did'nt rotated and removed uppercut clip with pin pliers with care for not lose the pin. Removed the next washer, the plastic gear and found a plastic part with a tooth broken. This part is with NEUTRAL DRAIN ASSEMBLY so replaced assembly following part instructions. I recommend take pictures in order to reassemling and use ALLEN WRENCH 5/32'' inches.6)Fill up to half of gearcase with 16 ounces (about 1/2 of case) of gear oil supplied by PARTSELECT or automotive gear oil SAE 85w90 or SAE 90.7)Replaced SEAL, GEARCASE COVER. HARD TO REMOVED AND REPLACE! Take care not break!. I had to use a piece of metal tube and a vise.8)Applied automotrice black seal gasket silicone around the cover joint and case.9) Replaced the cover and reversal instruction video.THANKS to this site I get excellent service and Enjoyed with my toy.
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- Customer:
- scott from brooklyn, CT
- Parts Used:
- WP63594
- Difficulty Level:
- Really Easy
- Total Repair Time:
- Less than 15 mins
just needed a new softener dispenser
ordered part on wednesday. it shipped to me thursday. pop the old one off, popped the new one on. slick and easy !!!
thanks
thanks
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