GCXR2100T2WW General Electric Washer - Instructions

The front panel has to be taken off to access the washing machine pump. To do this I used a putty knife I inserted the putty knife in the slot at the top of the front panel where it meets the top of the machine to release the clip that holds the panel in place. Once the panel is off the pump is mounted to the bottom of the machine with two screws. There are also two hoses attached to the pump that need to be taken off. Before you do this you have to get as much water out of the machine as you can to minimize the amount of water that will come out when you disconnect the hoses. My recommendation is to replace the spring type hose clamps the manufacturer uses with a screw type hose clamp. These are much easier to put back on once the hoses are in place. You are not fighting the spring clamp while trying to put the hose on in a confined space. Then put the front panel back on. This may take about a half hour if you do not have too much clean up because you didn’t get enough water out of the machine.

Watched the video, good video. But instead of taking the bolts out first, it's easier to remove bolts last, to give support to remove the hoses.

e.g. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two wires...) that were easy

1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out

15 minutes - 30 minutes tops!
Good luck Matt East Islip NY

Blowing hard into the drain hose would force the water off the impeller and allow the pump to reach proper speed to correctly drain. Start by unplugging the machine. To replace the pump, I simply removed the front cover of the washer. There are 2 clips to release along the top of the cover, then carefully pry forward and then lift it off the bottom clips. There are two wires which were a bit stubborn to remove. Carefully wiggle and pull with pliers, and be sure to note which one goes where. There were 2 bolts to attach the pump to the machine, which I removed using a 1/4" drive socket set, the size of the bolt head escapes me - on the small side anyhow. Also two squeeze clamps holding 2 hoses, which were easily removed using pliers. Pull the hoses and watch a pint to a quart of water dump out on the floor. Reverse the process to install. The hoses are tucked back in there, so you may want a flashlight to make sure you get the clamps back on correctly. Replace the front cover, and dont forget to plug the machine back in and you are ready to rock.

Use flat head screw driver to push in clips that hold on front panel.
use plyers to remove hose clamps on motor and remove hoses.
use nut driver and remove two screws holding bracket in place. disconnect two wire plugs.
Install motor and work above in reverse.
very simple 15min job at most.

This was a easy job for the do it your selfer. I had no problem the part ,it was like the same one I took off. Now I know where to come for parts . It was perfect . Thanks again

Removed the old one and installed the new pump, by removing the front cover and disconnect everything.

Removed front cover, disconnected wires and hoses, reversed process

First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!

The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.

I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.

The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.

Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Disconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.

The pump would stick and not pump the water out from time to time. I have removed the pump before and cleaned it so to replace it wasn't much different for me. The instructions on the web site were pretty straight and easy to follow.

I did watch the video, that Parts Select included in an email. After that just follow the instructions in the video. You do need two people to do the job, since the belt needs to be tight. One for holding and one to tight the screws.

I followed the instructions on your website to diagnose the problem, select the part needed for the repair, and fix the problem. Everything was as described in the video.