GTWP2000F1WW General Electric Washer - Instructions
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- Customer:
- Fred from Campbell, CA
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Two out of Four Straps were Torn
First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
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- Customer:
- Dave from Irving, TX
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Washing machine flooding
The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
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- Customer:
- marvin from Flint, MI
- Parts Used:
- WH12X10412
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set
Washer was not filling completely up on super fill cycle
Removed control panel removed old pressure switch installed new switch replaced control panel plugged in washer.everything worked the way it is supposed to.
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- Customer:
- William from ELMIRA, NY
- Parts Used:
- WH41X365
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
Pressure Switch fill hose plugged.
I followed the repair video.
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- Customer:
- kenneth from mazeppa, MN
- Parts Used:
- WH01X39337
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
broken dampening straps
removed front of washer and removed top of washer very easy to replace 4 dampening straps (2 straps were broken replaced all 4
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- Customer:
- Walter from woodland, CA
- Parts Used:
- WH01X39337
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Socket set
3 of the 4 dampening straps were broken.
Watched the video from your web site and followed the instructions. Didn't need to remove the console on my model.
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- Customer:
- Roger from ORO VALLEY, AZ
- Parts Used:
- WH01X39337
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Broken straps
replaces as per video. Very helpful
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- Customer:
- Pansy from STARKVILLE, MS
- Parts Used:
- WH12X10334
- Difficulty Level:
- Very Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Washer wouldn't spin out
Someone did it for me.
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- Customer:
- James C from HINESVILLE, GA
- Parts Used:
- WH01X10302, WH41X10096
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Pliers, Socket set
Replaced the rib belt.
I watch a YouTube video. Showing how to put the new belt on with a zip tie. 100 percent. Success. Thank you for the correct part.replacing the drain was very ease. Use a socket set.
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- Customer:
- Fred from Murphy, TX
- Parts Used:
- WH2X1197
- Difficulty Level:
- Difficult
- Total Repair Time:
- More than 2 hours
- Tools:
- Socket set, Wrench (Adjustable), Wrench set
The machnica had recently developed a rumble during the spin cycle
The first thought regarding the light rumble during the spin cycle is that the bearing was going bad. Many of the other inputs on replacing the bearing included the problem with removal of the Hub Nut. Only one article noted a set of assembly instruction for the washer is clipped onto the upper rear panel behind the control knobs, but I did not see this comment until later. Not being sure where to start with diassembling the washer, I began by taking off the control panel and to my pleasant surprise I found a neatly folded set of detailed instructions. Following the instructions, I proceeded to quickly disassemble the washer until I got to the HUB NUT. The Hub Nut is an aluminum, 1 -11/16 inch, left hand threaded problem. My tool selection is somewhat limited, so after unsuccessfully attaching it with grippers and vice grips, supported with the liberal aid of a rubber mallet and plenty of WD40, I went looking for something with which I could a better grip on the hub nut. The grippers and vice grips would slide a bit when hit with the mallet. Also since the space is very restricted, a large wrench could not be used. I located a 9-inch pipe wrench, and with the rubber mallet the Hub Nut finally loosened after just a few hits. I replaced the old bearing which appeared to be in fair condition. While replacing the bearing has not solved my noise problem, I thought that my experience with the pipe wrench benefit someone else in their efforts to get the hub nut off without using a chisel.
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- Customer:
- Mark from Swanton, OH
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 1- 2 hours
- Tools:
- Nutdriver, Socket set
Washer tub was banging around violently during spin cycle
After doing some research on the problem I decided that the rubber tub dampers were probably the problem. Replacing them was simple and straight forward after watching the video. A test spin after installation revealed that the problem still existed. This time I watched the bottom of the tub with a flashlight as the spin cycle began and I discovered that the concrete counter-weight was loose on its platform. General Electric had attached a 5 lb concrete block to the tub support with two self tapping sheet metal screws that had stripped out. I screwed the screws back in and added two nuts to the protruding screw bottom and locked them together. Problem solved. The main difficulty in this repair is reaching to the back of the washing while laying on the floor. And sharp edges on everything.
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- Customer:
- rosemary from holyoke, MA
- Parts Used:
- WH01X10302
- Difficulty Level:
- Difficult
- Total Repair Time:
- 1- 2 hours
the belt is so tight
I heard this is a tool you need to get that belt on with out slipping off. we thought we had the wrong size belt it as impossible at first to get the belt on. what a struggle
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- Customer:
- cynthia from winter park, FL
- Parts Used:
- WH41X10096, WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
washer leaked water
after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.
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- Customer:
- ROBERT from Bynum, TX
- Parts Used:
- WH41X22935
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
had a pin hole in the drain pipe
order the part and replaced it and it works just great! May I add never before have I had such an amazing experience in dealing with your company, your company shows pictures and I ordered the part in the late afternoon and I had it the next day, the diagram you show on your site was so helpful, you told us that the part now is replaced with a different #. Once again KUDOS!! to your co.
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- Customer:
- Priscilla from Beverly, MA
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Socket set
broken dampening strap
Watched the video, read installation instructions.
Replaced four broken dampening straps, washer is quiet and all is good.
Replaced four broken dampening straps, washer is quiet and all is good.
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