WNSE5699A0WW General Electric Washer - Instructions
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- Customer:
- Matthew from Inwood, WV
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Wrench (Adjustable)
The washer was making noise.
Removed the front cover with a screwdriver, by locating and slightly prying the metal clpis back to release the cover. Then I removed one screw (only one visible) from the strap that hold the top cover/lid down. With a little prying, I lifted the lid up out of the way, and suspended it with a cord. I removed the old dampener straps and replaced each one at a time with the new strap. It was not to hard to get to the screws (I have large arms), and it only took me nearly a half hour to complete the task. It would have been easier if I used two different size nutdrivers, but it was easy enough with an adjustable wrench. Then simply put everything back to together in reverse order of how I took it apart. The wife was impress that I fixed another thing around the house.
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- Customer:
- FRANCIS from BRICK, NJ
- Parts Used:
- WH01X39337
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Noisey,out-of-balance spin cycle
Removed the two hex head screws from the broken strap and replaced it with the new one. The other three straps were not broken but I also replaced them, again, one at a time. This made sense,since the machine was at least ten years old.
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- Customer:
- Susan from WICHITA FALLS, TX
- Parts Used:
- WH41X10077
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Water dripping into washer when not in use
I had to replace the water fill nozzle on my GE washer, and having the instruction video on the parts page is a real time-saver. It shows how to remove each part on your washer in order to access the area where the part needs to be replaced. Start to finish, about 20 minutes. Easy peasy.
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- Customer:
- Fred D from Purcellville, VA
- Parts Used:
- WH12X10176
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
Start button was failing to start the washing machine
First I removed the three torx screws holding the control panel in place. Once the electrical connections were accessible, I removed the electrical connections (2) and one small water hose from the control panel. Next, at my workbench, I removed the control assembly from the panel (three or four nutdriver type screws, and pried off the control knobs with a small screwdriver). I then removed the model selector electrical connector from that old control assembly and installed it onto the new. Next, I installed the control assembly onto the panel, replaced the control knobs, reconnected the electrical connectors and hose, and reinstalled the control panel. Tested machine, and it was working perfectly. Thanks again!
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- Customer:
- Daniel from West Columbia, SC
- Parts Used:
- WH41X10077
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
Water Leaks
I pulled the top off of the washer and found that my leak was coming from a small hole in the hose and water inlet. I had to remove 2 small bolts and a hose clamp to remove the old part,I did the reverse to install new part.
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- Customer:
- Dave from Irving, TX
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Washing machine flooding
The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
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- Customer:
- David from Syracuse, IN
- Parts Used:
- WH49X10042
- Difficulty Level:
- Really Easy
- Total Repair Time:
- 1- 2 hours
- Tools:
- Socket set
Would not agitate
Reading all the other stories helped me get started. One tip I want to share is when removing the old coupler, I held on to a pulley puller by hand. I hooked the jaws underneath; while I pulled up on it, I would tap with a hammer on either side of the old coupler. This gave me the leverage needed to make it pop right off.
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- Customer:
- Angela from Christiana, PA
- Parts Used:
- WH49X10042
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
agitator not spiining under load
1, remove agitator. 2 on top of the agitiataor coupling you will see a bolt. Rap lightly with a hammer and with vice grips gently remove the bolt. why vice grips if its been in there for awhile this will be your best choice. No worries the kit comes with a new one.3 Pull the coupling sraight up and out. 4. Align the splines of the new coupling with shaft and gently tap the new one on. 5 Lube the oring and tighten bolt. 6 align the splines of the agitator and gently seat the agiator all the way down. might take awhile to align everything.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.
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- Customer:
- Fred from Campbell, CA
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Two out of Four Straps were Torn
First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
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- Customer:
- Terrance from Eldom, MO
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Socket set
A banging noise while the machine was washing.
The repair was done like the video suggested to do and in the order. And it worked well.In the step by step procedure.
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- Customer:
- Olle J from Albert Lea, MN
- Parts Used:
- WH2X1197
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers
Noisy washer, especially while spinning.
Take off front. Take off top. Pull off agitator. Pull off agitator coupler, after removing bolt holding in place. Attempt to remove hub nut, no joy. Wound up cutting the nut with a Dremel tool and chiseling the nut off. Closer inspection revealed a bad transmission. Due to the cost of the transmission, we will continue to use the machine until it completely fails.
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- Customer:
- Burley from WINTER PARK, FL
- Parts Used:
- WH41X10077
- Difficulty Level:
- Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Pliers
Fill nozzle had a leak
Remove top of washer control panel to access filler. My hands are not large by t was difficult removing the old part and carefully trying not to drop mounting screws. Had to loosen screws twisting threads with pliers. No access for regular Phillips screwdriver. Patience is needed.
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- Customer:
- Leisha from Trinity, NC
- Parts Used:
- WH49X10042
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Washer would fill and drain, but not agitate the clothes, I kept getting a pile of laundry soap in the bottom of the washer and left with dirty clothes
Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.
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- Customer:
- robert from bradford, VT
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Socket set, Wrench set
Tub would shake and the whole machine was threatening to jump
As the video described. The two rear dampening straps holding screws were only accessible from underneath making their installation much more difficult than the front ones which were accessible from the top.
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- Customer:
- William from Cumberland, MD
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers
Would not completely drain all the water out of the tub after the final rinse cycle, with a burning smell from the belt because it could not turn properly.
I followed previous parts select customers advice exactly, of replacing the dampening straps, and it worked perfectly. Thanks-A-Million!
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