WBB6700F2GG General Electric Washer - Instructions
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- Customer:
- Angela from Christiana, PA
- Parts Used:
- WH49X10042
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Pliers, Socket set
agitator not spiining under load
1, remove agitator. 2 on top of the agitiataor coupling you will see a bolt. Rap lightly with a hammer and with vice grips gently remove the bolt. why vice grips if its been in there for awhile this will be your best choice. No worries the kit comes with a new one.3 Pull the coupling sraight up and out. 4. Align the splines of the new coupling with shaft and gently tap the new one on. 5 Lube the oring and tighten bolt. 6 align the splines of the agitator and gently seat the agiator all the way down. might take awhile to align everything.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.
trouble shooting tip remove the front cover, turn machine on and hold the agitator, no, not the kid, the one in the machine. If the agitator stops moving but the machine continues to work and the belt or pump shaft turns its the coupling.
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- Customer:
- Jeffrey from Syracuse, NY
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Washer wasnt draining properly, yet you could hear the pump turning.
Blowing hard into the drain hose would force the water off the impeller and allow the pump to reach proper speed to correctly drain. Start by unplugging the machine. To replace the pump, I simply removed the front cover of the washer. There are 2 clips to release along the top of the cover, then carefully pry forward and then lift it off the bottom clips. There are two wires which were a bit stubborn to remove. Carefully wiggle and pull with pliers, and be sure to note which one goes where. There were 2 bolts to attach the pump to the machine, which I removed using a 1/4" drive socket set, the size of the bolt head escapes me - on the small side anyhow. Also two squeeze clamps holding 2 hoses, which were easily removed using pliers. Pull the hoses and watch a pint to a quart of water dump out on the floor. Reverse the process to install. The hoses are tucked back in there, so you may want a flashlight to make sure you get the clamps back on correctly. Replace the front cover, and dont forget to plug the machine back in and you are ready to rock.
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- Customer:
- Fred from Campbell, CA
- Parts Used:
- WH01X39337
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Wrench (Adjustable)
Two out of Four Straps were Torn
First I found out on the web how to open the washer's front cover.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
For the strap in the front, it's relatively easy to replace a strep if your hands are somewhat flexible.
For the one in the back, I also needed to open the top dial panel, in order to lift the main lid connected to it, in order to then be able to reach one of the screws of the back strap. the other one of its screws I was able to reach from the front with a ratchet and extension from the front. Arms do get heavy from time to time, but overall it was manageable.
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- Customer:
- Dave from Irving, TX
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver
Washing machine flooding
The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.
Start with the machine empty of water and unplugged.
The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid.
The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.
The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
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- Customer:
- Matthew from East Islip, NY
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers, Socket set
Washer not draining the water
1- Shut off water and unplug unit
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out
15 minutes - 30 minutes tops!
Good luck Matt East Islip NY
2- Wedge flat head screwdriver in between front panel and side panel of washer and remove the front. (1 minute)
3- Get a towel and a bucket (if you still have water in it) and drain remaining water from back of washer first... Then be prepared for about 20oz more of water when disconnecting the old pump. (5 minutes)
4- disconnect old pump it will look slightly different then the one you bought! (3 minutes)
5- re attach new pump with the same hose clamps and reattach the front panel (5 minutes)
6- fill it with some water/ spin it out
15 minutes - 30 minutes tops!
Good luck Matt East Islip NY
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- Customer:
- joel from mt vernon, IL
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
two tub dampening straps snapped
I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.
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- Customer:
- Scott from Meriden, CT
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers
Washer wouldnt drain
First I removed the front cover, Drained out water by hand, Romoved two drain hoses going into old pump,removed the electric very easy it was two wires,installed new pump and reconected all. Now my wife is happy again and so am i. Your installation video was the KEY to my success.
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- Customer:
- Francis from Rochester, NY
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Pliers, Screw drivers
Leaking water on final pump out
Removed front panal & operate to see leak origion. Found the side of the pump cracked and split. Part Select sent the exact replacement part! Unplug washer. Remove ront panal; using a putty knife and a bit of preasure at the two release clips. Using pliers or small vise grips, squeeze hose clamps and locate back out of the way and remove two hoses. Have a shallow pan below to catch remainig water. Unhook the electric connections, taking note of where. Using nut driver or small ratchet, remove the two mounting screws and pump. I used new screw type hose clamps in lieu of the originals.
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- Customer:
- cynthia from winter park, FL
- Parts Used:
- WH41X10096, WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Screw drivers, Socket set
washer leaked water
after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.
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- Customer:
- larry from Steamboat Springs, CO
- Parts Used:
- WH01X39337
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Nutdriver, Screw drivers
broken tub strap
follow youtube vid. simple
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- Customer:
- Ignacio from Portage, IN
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Screw drivers
Washer would not pump water out into drain
First I removed the Front panel with a screwdriver, poped right out. Disconnected the two wires, removed two clamps from hoses on pump, then two screws at base. removed old pump, installed new pump ,tighten two screws, reinstalled hoses and clamps to pump, then put front panel back on, job completed in less than 1/2 hour. tested washer, pump worked and drained tub. easy fix saved cost to repairman $150 plus part cost.
Thanks for the information , learned how to change pump from another repair story on your web site!!
Thanks for the information , learned how to change pump from another repair story on your web site!!
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- Customer:
- Mark from Woodruff, UT
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set, Wrench set
Pump was noisy, then failed and hummed.
The pump arrived and because I'd read some of the other stories here I wasn't too upset that it looked different.
I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.
The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.
I used pliers to squeeze the hose clamps and remove them from the old pump. The hex screws holding the old pump in were sort of rusty due to water, and were the majority of the miminal problem I had getting the old pump out. I put the new one in easily, fussed with the hoses a bit to make sure the clamps were in the right spot, plugged in the two leads, and ran a load.
The new pump was so quiet that I wasn't sure it was even working. Of course it was, and for $50 I gave myself a washing machine that works again. Thanks, guys.
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- Customer:
- Dale from Wrightwood, CA
- Parts Used:
- WH23X10030
- Difficulty Level:
- Easy
- Total Repair Time:
- 15 - 30 mins
- Tools:
- Pliers, Socket set
wouldn't pump water
I followed the step by step video on how to install the pump..I am 70 years old and female..it was very easy to install..your company is A+..sure liked the savings doing it myself..
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- Customer:
- Stephen from RIDGE, NY
- Parts Used:
- WH23X10030
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Screw drivers, Socket set, Wrench (Adjustable)
Washer was stalling in rinse cycle and not draining
Removed the front of the washer, screwdriver used. Disconnected the electrical wires from the pump. Removed the two bolts from the water pump bracket, socket wrench used. Disconnected the pump to exterior drain hose, plumbers wrench used to loosen tension clips. Drained all the water out of the washer tub, not easy not very neat. Disconnected the washer tub to water pump drain hose. Removed debris that was in the hose. Then connect the hoses to the new pump, bolted the bracket back in place, put the front of the washer back on.
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- Customer:
- Leisha from Trinity, NC
- Parts Used:
- WH49X10042
- Difficulty Level:
- A Bit Difficult
- Total Repair Time:
- 30 - 60 mins
- Tools:
- Nutdriver, Screw drivers, Wrench (Adjustable)
Washer would fill and drain, but not agitate the clothes, I kept getting a pile of laundry soap in the bottom of the washer and left with dirty clothes
Removed the screws, pulled out the tall skinny thing that rotates, pulled out the broken part, ordered the new one, replaced it, (you have to push down until it snaps into place) Put everything back together and had clean laundry within 45 minutes. Anyone can replace this part.
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